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Office Depot Complaints - scam tech services

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Office Depot

Posted: 2008-09-28 by Masterq1104  [send email]
scam tech services
Complaint Rating:  0 % with 0 votes
Company information:
6285 waters ave
Tampa, Florida
United States
Phone: 8139015878
officedepot.com

i was a employee of office deot store 2191 in tampa fl. they start recently to offer " tech services" to customers. this is a total fraud. they charge customers for 100.00 for a mc fee virus scam, and some, what they call optimiser for vista. i'm a computer technician and i realise that this is the biguest scam in the market right now. that don't resolve nothing, beside of that the computer is running more slow than ever, eventually they stollen the money of the consumer, also there's more scam with the rebates, with rebates that never reach the consumer, managers looks like was trained in the nazi germani, are rude and stupids. they force employees to lie consumers about warranties they don't need and also don't work, pay employees cents as rewards of the lies to consumers, and offering a terrible customer service.most of the technology products in this stores are low quality, that's why have issues frequently. !!! STAY AWAY!!! and don't fall for his " tech services. AVOID MORE SCAMS FROM THOSE MASTERS.
Comments United States Consumer Electronics
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Comments

 59 days ago by Daheed  [send email]
You actually had a good point to make, but with your disgruntled and ignorant attitude it actually made them look good. Nice going.

I agree that you should not have to pay for an "optimizing" service when you are buying a new PC. They give you a $40 Anti-Virus program and a "Freeware" program and charge you $100.

Rebates will be rebates, if people have the brains to follow them correctly they will usually receive them.

You are a computer technician, and you worked for Office Depot. Suuuuure you are. Ever heard of "Spell-Check"?
Please review your spelling, it hurts my eyes.
deot=Depot
biguest=biggest
germani=Germany

And I'm not even going to touch your grammar. Were you even born in this country? I'll bet my Office Depot rewards card you weren't...
 37 days ago by Betsy  [send email]
Hi! I just bought a new computer and paid for the tech services. The employee selling the service to me said it was Norton anti virus softyware. When I got home and turned on my computer, it was McAfee, which I did not want. I told the guy that I could download AVG for free. They said it was Norton that was ranked number 1. When I got home it was McAfee, and I am never shopping in their store again! He said I should of looked at my receipt. Well if the salesperson is lying to you, why should I have to sit in a store and check and correct the salesperson?
 24 days ago by John  [send email]
I have also worked at Office Depot, and am currently getting a degree in Comp. Info Systems, and the optimization* is not a bad service.
Optimization $100.00 (includes McAfee and services)

So, breaking it down into two parts...
McAfee Virus Scan Plus $40.00
Services costs $60.00

Services include removing manufacturer *junk* software, unnecessary processes (which doesn't improve your computer's speed THAT much, but it is noticeable), and installing McAfee for you.

These are easy tasks for me, so I wouldn't need to buy an optimization since I am computer literate. For those who AREN'T computer savvy, this is not a bad deal.
 20 days ago by Kelly Taber  [send email]
I currently work at Office Depot as a Tech Department Manager; yes you may think that the services are dumb because you can do everything that our services can do yourself cheaper. However, many people are not like us, they can not do theses services. I am very proud of our tech services and feel that with Vista they are more important that even a warrantee. I am sorry that you are upset with Office Depot for what ever reason, but I stand firm on the services. And I will continue to recommend them to customers with every purchase.

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