OEM Parts Bin reviews and complaints
Billing and Non-delivery
I ordered a muffler for a 1998 Jaguar from Parts Canada in January of 2011. I was told one to two weeks delivery. Three days later I was billed $186.00 US from OEM Parts Bin in California. Is Parts Canada their phoney store front? It is now May 24, 2011 and still no muffler. Parts Canada does not respond to emails, or prefers not to. I expect that I can kiss that money good bye. Stay away from the two companies mentioned, I know I will never, ever order another car part on-line. Never pay up front for something, as you are not likely to receive it.
P.S. anyone looking for Jaguar parts in Canada or the U.S., I highly recommend Berkshire Motors in Toronto, Ont. Canada. You will get what you need including excellent service. Stay away from the scam artists in the U.S.
Company Business Name: OEM Parts Bin
Country of complaint: United States
Address: Scam City, California
FRAUD! SCAM! STAY AWAY!
WHAT A JOKE! STAY AWAY FROM THIS COMPANY. ALSO KNOWN AS PARTS BIN, OEM PARTSBIN, AUTOPARTSWAREHOUSE, DISCOUNT RADIATOR PARTS. HA! WHAT KIND OF COMPANY HAS 4 DIFFERENT NAMES? A SCAM THATS WHO!
PURCHASED A RADIATOR FOR A LEXUS - THEY CHARGED MY VISA CARD 192.15 ON OCT 1ST 2009. SUPPOSEDLY TRIED TO DELIVER WITH SOME COMPANY CALLED ONTRAC? WWW.ONTRAC.COM WHICH IS A LIE - WHEN I CALLED OEM CST SERVICE THEY TOLD ME THE ADDRESS DIDNT EXIST, THEN THEY SAID NO ONE WAS HOME THEN THEY SAID THAT I HAD MOVED? WTF! UHM NO. WHEN I CALLED CUSTOMER SERVICE WHICH IS IN THE PHILLIPINES, FYI EVERYONE, NO ONE COULD HELP ME, THEY GAVE ME THE RUN AROUND REFUSING TO OFFER ANY ASSISTANCE. THEY SAID FIRST IT WAS SENT UPS, THEN THEY SAID DHL NO NO NO IT WAS FED-EX. WHY CANT THEY FIGURE IT OUT? IT WAS ACTUALLY SENT THROUGH ONTRACK. SO WHEN THEY TRIED TO REPLACE MY ORDER, I HAD TO WAIT 4-7 BUSINESS DAYS TO RECEIVE A NEW TRACKING NUMBER? WHAT A CROCK! THEY HAD IT SENT BACK TO THEIR WAREHOUSE ON FRIDAY THE 9TH AND BY THE 12TH THEY SAID THEY HAD SOLD IT TO SOMEONE ELSE? THATS FUNNY SINCE THEY DONT DELIVER ON THE WEEKEND. EGH! LIARS! FINALLY CANCELLED THE ORDER - IM GOING TO DISPUTE THE CHARGE WITH MY BANK SINCE I ALREADY HAVE NO FAITH IN THIS COMPANIES ABILITY TO DO ANYTHING.
STAY AWAY FROM THIS COMPANY - THEY WILL RIP YOU OFF.
Company Business Name: OEM PARTS BIN
Country of complaint: United States
Address: Carson, California
Website: PARTSBIN.COM
The complaint has been investigated and resolved to the customer’s satisfaction.
Same thing here
OEM Parts Bin
OEM/PARTSBIN
Never heard of them and never bought anything from them.
I have never heard of this company. One afternoon, I received a Ford Auto part and we don't even drive a Ford. They billed to my credit card $408.40. I'm glad that the card has Fraud awareness cause we aren't paying for it. The old rusted thing can sit on the porch or be a lawn decoration. It looks like I'm not the only one affected by this horrible company. I'm waiting on what the credit card company has to say to them about this.
this is the billing company for jc whitney
I live on the East Coast never bought parts or anything never heard of them. But late Saturday they charged my card $1.00 then $198.35. I am retired and live on social security so I could not pay my rent. Because of them stealing my money I was short funds. It was a debit card. I cancelled it and let my bank know. I am supposed to get the money back into my account because of a no fraud policy they have. But I have to wait. They are crooks and should be arrested and closed down for good. Great grandmother CM
I'm still waiting for my order!? no response from them.
THEY CHARGED MY CARD, NEVER SENT THE ORDER, AND STOLE MY CREDIT CARD NUMBERS !
I ORDERED A RADIATOR FOR A 1990 FORD THUNDERBIRD ON 11/21/2011. tHE TRACKING NUMBER THEY GAVE ME FOR UPS WAS BOGUS. I CALLED CUSTOMER SERVICE ON 12/03/2011-THEY SAID YES THE TRACKING NUMBER WAS INCORRECT AND WOULD SEND ME ANOTHER ONE. 12/12/2011 HAVE NOT GOT THE NEW NUMBER-CALL CUSTOMER SERVICE, THEY NOW SAY THE RADIATOR WAS DELIVERED TO ME ON 11/25/2011. HAHA! i CANCELLED MY ORDER AND THEY TELL THEY WILL TAKE 7 DAYS TO GET CREDIT. I FILED A COMPLIANT WITH MY CREDIT CARD. ALSO WHEN I TALKED TO CS AFTER THE CALL I WAS SUPPOSE TO GET A CUSTOMER SERVICE SURVEY ON THE PHONE-GUESS WHAT THE PHONE HUNG UP ON ME.
AKA AUTOPA
RTSWAREHOUSE, AKA THE PARTS BIN AKA US AUTO PARTS...AND THE LIST GOES ON AND ON...
They are a scam site pure and simple. The new buisness model...rip customers off and when they complain LOUDLY or seek help from the local police or BBB then solve the loud ones. Personally they have been stating they "have issued a refund" it's been quite some time now and still:"we have issued refund." It must be "YOUR banks fault, " my bank has no record of reciving a refund (credit) when these people indicate they sent one...they continue to say they fulfilled their end of the transaction...now I have to go file a comlaint with some agency in CA and provide my banks info that I have to wait for...THESE crooks know what they are doing...and every problem is solved month's later by the same action in a court or at some agencies steps before yo enter the hearing room..." O So Sorry...our mistake...We fix." But in CA this year alone: over 1000 BBB complaints, over 2500 complaints filed with consumer affairs...so who is the sucker them or us for not checking ratings and scam sites before we trusted our money to these thievs?
Me too online with them now holding and waiting to hear why my parts I ordered 2 days ago are not even processed yet and I was told it is becuase the parts are coming out of 2 seperate warehouses.It will take from the day I ordered on the 15th till the 22nd to get my parts if im lucky. 7 days can you believe that since it is considered performance parts I cant get it shipped 2 day or overnight. so be aware that if you order from any of the above mentioned parts companies your order will not be deliverd sooner than 7 to 10 days. If you have an automobile that needs a part immediately your better off going to your local auto parts store. If you can wait up till 10 days then hope you actually do get the part. Sounds like your better off looking somewhere else. Good Luck.
wrong part, no credit
Ordered a left tailight for my 2008 Jeep Grand Cherokee and they sent the wrong part. I returned it with their form with them paying the postage. It was rejected and returned to me after several weeks. Paid for it with VISA and complained at the time. VISA said if I still had the part, they could not reverse the charge. Cost 72.01 Tim McManus, 900 Westglow Lane, Greenwood Village, Colorado 80121
Company Business Name: OEM Parts Bin
Country of complaint: United States
Address: California
Phone: 8882790267
The complaint has been investigated and resolved to the customer’s satisfaction.
The parts bin has put me through living hell! I called and ordered a part, I give them the correct shipping address only to find that those idiots somehow changed the address and it was then returned to the warehouse. I made multipal calls trying to correct the situation, but was told that basically it was my fault! So I reordered another pcm and finally received the part! Well my story does not stop there, after receiving the part and having it installed most of my concerns where corrected but not completely. Had to carry vehicle to dealership and specialist only to find out that they sold me the wrong pcm and they no longer had mine! Now I am out of a pcm! There has got to be something I can do, they have cost me alot!