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Nike Complaints - Football Boots

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Nike

Posted: 2008-07-17 by L O'Donnell [send email]
Football Boots
Complaint Rating:  88 % with 8 votes
Because he loves Ronaldo we bought my son a 2nd pair of football boots.
The first pair he had to stop wearing because of the smell - like really strong cat pee.
But guess what after playing a football game in really wet weather the second pair stink exactly the same - terrible, unwearable!!!
Don't buy - Junior.
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Comments

50 days ago by Andrea [send email]
I totally agree with you. My son has had his T90 for four weeks now and we cannot keep them indoors anymore because of the horrible smell. Socks his has worn in them have adapted the smell too, and the smell does not disappear after washing them several times.
What to do? Does Nike do anything about this?
50 days ago by Karen [send email]
Same thing with my son's boots, another neighbout confirmed her daughter's boots smell like cat urine as well...it's disgusting!!! Hopefully Nike will send a credit for a new pair??
28 days ago by Charlotte Capps [send email]
Oh my goodness!!! I have just spent half a day soaking my son's Nike total ninety boots in vinegar, I've put them twice through the washing machine and have all but given up on getting rid of the horrible cat pee smell. I thought the cat had peed in them. I'm going to make some sounds at the Nike shop now...
25 days ago by Carolyn [send email]
My son has Nike T90 boots and the smell after getting wet is unbearable - a tom cat in the house would smell better!
Four players in his team have the same problem as do several players in a friends team (all witn Nike boots). Players with other makes of boots who have played the same matches are fine.
20 days ago by Pdecag [send email]
We are also suffering with nike football boots smelling of cat pee! It is quite dreadful.

Is there a solution? What are Nike doing about this??
19 days ago by Michelle Pearse [send email]
Also have Nike 90 and the stink!!! Just like cats wee. Another Mother had the same problem with her sons and she took them back to the shop and had a huge problem changing them.
Any response from NIKE!!!
18 days ago by Jgoodger [send email]
Don't bother trying to get Sport & Soccer to take any action. Their attitude is tough luck, indeed thet tried to make it seem that we were not looking after the boots properly. Spoke to the Customer Services Manager, who had clearly been told to just stomewall any complaints.

Suggest no-one buys boots from them or their related companies.

Wrote to Nike, who have suggested sending the boots back for them to inspect. Can't believe they are not already aware of the size of the problem.
At least they were more sympathetic that useless SPORT & SOCCER.
13 days ago by Charlotte Capps [send email]
just an update - sent two emails to Nike customer relations now and no response just some automated email response saying they are experiencing lots of emails and will get back to me. What terrible customer services! I will try the shop now where we bought them...
13 days ago by Charlotte Capps [send email]
Had a reply from Nike. Have been told to take the boots back to the shop.
13 days ago by Pdecag [send email]
Had reply from Nike - suggested I try shop or return to them. We are going to return to Nike - am also going to sent copy of all above comments! Think it could take a while to get any response but think returning them to shop could be difficult.
13 days ago by Michelle [send email]
Just want to aggree with all of the above comments, my son's boots have the same bad smell and so do several of the boys from his football team. A company the size of Nike can afford a recall or pay the consequences as myself and the other parents have decided not the buy Nike Football boots again
10 days ago by Shannon [send email]
We have gone through 3 pair just for spring and fall soccer. All 3 pair stink to high heaven. Makes you want to gag. Most of the kids on our select team have the same issue. We have owned the old total 90's and did not have a problem with the smell at all. I think Nike changed the kind of synthetic leather (Soft PVC-free synthetic leather "maybe they should put the PVC's back in") they use and I'm guessing they are well aware of the problem but don't want to fix it

. I'm trying to find exactly what the old 90's were made out of, to compare the shoes. It is a shame that many of us long devoted Nike fans will be switching to Adidas. Nothing wrong with Adidas, Nike is one of our sponsors and I hate to switch but we all have to breathe fresh air. Sorry Nike. Fix the problem and I’ll be more then happy to come back. If anyone knows what kind of leather the old shoes were made out I’d love to know.
5 days ago by Naomi [send email]
I have just come online to find out how to complain to Nike about this dreadful smell! Glad it isn't just me! The first time they wore them and left them in the porch I thought a cat had got in! They reek to high heaven and nothing can get rid of the stink! I have two boys with matching boots and it is awful. Any suggestions on who to call?
Thanks

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