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National Survey Panel Complaints & Reviews - Can't stop emails

National Survey Panel Contacts & Informations

National Survey Panel

Posted:    Nancy Webb

Can't stop emails

Complaint Rating:  89 % with 9 votes
Apparently in my search for discount Tickets to Magic Springs I entered a website with promos from National Survey Panel. Now I am deluged daily with emails from multiple companys saying I authorized National Survey Panel to submit "opportunities" to my email address last August. I have taken the "opted out" option with each email and also the "opted out" option for National Survey Panel but the emails just keep coming and coming. I want the email "opportunities" to stop and are at a loss on how to make this happen.
Comments United States E-Shopping
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 27th of Apr, 2008 by   irene knowles 0 Votes
i am in the same situation. i have unsubscribed to the e-mails as quickly as they come. the ones that lead you to the national survey panel homepage, take you on a journey of links to unsubscribe and none of the links have anywhere to unsubscribe. what i believe is that by going to all the links it's only generating more junk mail. there has to be something in the legal system protecting out rights to be able to unsubscribe and get out of this vicious cycle. i've begun to forward these to "phishing" in hopes of ending this annoying mess i've gotten myself into.
 5th of Oct, 2009 by   PinCa 0 Votes
There are multiple sites that call themselves national survey panel. They mimic one another, or, more likely, mimic the one that is most ethical (if one is ethical at all). If you've run into the one that has a .com at the end and the words all run together without dashes, there is a contact number. Here's the pasted info"

You may call us at (954) 653-9350. Our Customer Service Department hours are Monday-Friday 8:30am-5:30pm EST excluding company observed holidays.

Although these people will sell your information to really slimy businesses and you will receive literally hundreds of emails a week, the people at this national survey panel actually do have a small amount of ethics and courtesy. I'd give them more credit if they didn't pick such nasty business associates and send such a high volume of spam.

Anyway, if you call during business hours, they will remove your info not only from their list, but will forward your removal to all their slimy associates, supposedly. It is supposed to take 2 weeks to get no spam. If you talk ot a supervisor, you will actually hear why they exist and that it is possible to utilize them to your and their advantage. You sign up follow all instructions exactly, recieve a reward, but cancel your email info as soon as possible to keep the spam from arriving.

After I actually spoke with them two weeks ago, I was pleasantly surprised at their professionalism and the candor of the supervisor. However, they are still very spammy, and, in my opinion, unethical in that they know what they are doing with the spam and the associates. Their associates cannot be trusted, and most of the spam that arrives is insulting, obnoxious, aggessive and some are most likely real scams that will bilk your money.

I do not rate this company highly, although it is much better than others of its ilk, I am sure. And, I'm still messing with them because, even though the lion's share of the slime is not filling my spam and inbox, I am getting much worse smut. Now, there are disgusting emails about cheating, sex come-ons, etc. Of course these types of nasty people are not going to follow the laws about removal, they are almost the lowest form of low. I am going t0 call Nat Sur Pan again, though to report this. To their benefit, I cannot be sure these smut mails are related to them, but I know for sure the other slime was, and it very well may have progessed further into the sewer.

I ran into National Survey Panel in an unusal way. I would have never done one of their offers or given them my info because the ads are obviously come-ons and reek of coming slime. However, I was working on mturk and it was a task there to find a piece of info from their site. The task requester was unethical by requiring the personal data, and, of course, there is no info to be found once you put you data in and look for it. So, there's your privacy and sanity, and you do not receive any compensation from it. I was distracted at the time by children, and shoudl never have attempted the task, which was a complete scam in and of itself.

My advise - get off national survey panel as soon as you possibly can. If you are not on the one I listed above, look for their actual site on the internet, although you probably won't find a phone number, unfortunately. You can't unsubscribe anything using the slime email unsubscribes; you have to go to the source NSP. If you want to participate in the NSP offers, you can get a 200 dollar gift card or other reward, but follow all instructions carefully, and do it in the manner that will cost you the least money (you'll have to pay for something to get the reward, but not the total cost of the reward, probably). Report any unethical emails, businesses, etc to the FTC as best as you can.
 10th of Dec, 2010 by   AgainMe 0 Votes
About a year has passed and I have more information regarding all the spam that stems from the aliases of this company, and there are many. The main company name is, I think, World Avenue USA. I'ts been involved in legal action with both the FL and TX Attorney Generals (Google it and you'll see), and various other legal action as well, I believe. The biggest problems with them are: you opt out, and the spam doesn't stop, your email address eventually gets sold to foreign advanced fee fraudsters, illegal drug pushers, counterfeiters, etc, and they take quite a bit of your personal information, even birthdates and refuse to allay concerns of identity theft or say who they sell them to.
Just a few of their hundreds of aliases are The Useful, Jinius, Gift Reward Center, Online Reward Center, Net Radiance.
Here's what I think you should do if you are steamed about what they've done to you, if they've subjected you to scams, frauds, loss of privacy, not provided the rewards, etc. First, be sure you're blocked/suppressed at their site (it will definitely forfeit your gift so make sure you don't have one pending with money lost to it). This block won't work, and you'll get tens of spam a day anyway. It is supposed to work with their affiliates, but it does not. So, make sure you're opted out of DegreeUSA.com, too. You need to be opted out so that you can do the next step.
Two weeks after the opt outs, you will still be getting tons of spam. It is probably all from the World Avenue alias you signed up with and blocked with, unless you signed up on multiple sites. So, here's the next step - forwarding the spam properly. Open the full headers of each spam email (you might need to ask your email provider how to do this, or find out how online). Copy and paste the full headers into an email that is the forwarded spam that matches the full headers. Then, in each full header, you will find an IP number, a series of numbers separated by periods. Open up Domain Tools webpage (Google to find it). Paste each IP number you find in the full headers into the Domain tools search. You'll find out the ISP (Internet Service Provider) and there should be an abuse address there, or at least some other address. You'll be forwarding the illegal spam to that abuse email address. If there's more the one IP, you can include both abuse addresses. Then, look at all domain names in the full and short headers. If its a scammy US spam, and not an advanced fee fraud, the domain in the From will probably be the spammer's real domain. Look it up on whois.net. You'll find the domain registrar of that domain. If you go to the registrar's site, you can see who registered it, who the spammer is. But, the skanky ones hide behind privacy. In any event, complain to the domain registrar in whatever way they have to do that. Some have an email you can include with the ISP abuse addresses when you forward. Others have an online form whereby you paste the full headers and spam message into their form and submit. Now, you're ready to send the spam email to the service providers that the spammer uses to harrass you. In the send line, along with your abuse addresses, include the address, spam@uce.gov. This is the Federal Trade Commisions address where they accept spam. I've yet to determine what they do with it b/c they don't seem to stop it, but they do file it for use and retrieval in legal cases or other reasons, I think. You can also send it to Coldrain, a spam fighting org, and any other such, like Spamcop, etc, whatever you find. In the forwarded (or pasted in registrar box) email, ask the following questions of the ISPs and domain registrars - where and when did your client obtain my email address?, What other information does he have on me besides my email? Does he have my full name, street address?, Did your client sell my address to anyone? Send the forwarded spam, with the full headers clearly visible once you have all abuse addresses and spam fighting/logging addresses. You MUST send full headers whenever you report any of these things. If you get answers to your questions, be sure to keep the email responses in a safe place.
Next step, if you are relatively sure that all of your spam, esp the skanky ones, come from National Survey Panel, or any other alias, write complaints about them and/or World Avenue USA. You can be sure this is the case if you get positive answers to your ISP questions. You can also be sure if this is the only unethical place you've given your email address out to. On some of the spam ads themselves, you might see a date printed whereby you opted in. It will be the date National Survey Panel got your address, and you can be sure it came from their sales. Even if you suspect all the smut came from them, you can still report it as long as you say you suspect rather than are sure.
Here's where to report spammers and sellers of your address who have spammed and sold you after you've opted out. FTC webpage online form. State Attorney General of the site that captured your data, in National Survey Panel's case, that would be FL. BBB of the physical address of the seller. If any of your spammers are particularly recalcitrant, excessive, offensive, fraudulent, suspicious, you can report them to their state's Attorney General and BBB, and you can find that state in their address to write to opt out on the spam.
When you do all this, you are causing harm to the senders who have sent you the emails. The ISPs and domain registrars can fine their clients, drop their clients or otherwise penalize them. So, it is crucial that you know you've opted out of the original source, and that you didn't sign up directly with them, and that you don't mistakenly report one of your "friendly" commercial emails that you wanted coupons/discounts from. Usually, it is easy to tell what is illegal. The spam from World Avenue is really "icky" - debt relief, insurance solits from strangers who'd want your data, FreeCredit report sites that will charge you every month, more incentive offers, etc, . and the domain names will be really strange. If you get spam from one of our well known and trusted businesses, then that means the spammer is probably a member of DMA (Direct Marketing Association), has a webpage and phone number and will be very receptive to your communications. They will think they are CAN SPAM compliant. Do not report them right away to their providers if you want to give them the benefit of the doubt. Call their phone number on their webpage. If you get a helpful person, you've got a great marketer, and probably a DMA member. That person will work with you, and almost surely tell you where they got your address and when. Right there, you'll have proof if it came from a seller you'd opted out of or never signed up with, and you can list that proof in any BBB, AG, FTC complaints. These marketers are your "friends" and will help in your complaints against National Survey or any other unethical source. Be sure to tell this marketer that their source sold you to them after you'd opted out if that's the case. If these ethical marketers get enough complaints about their original sources, and see that they're buying invalid addresses, they should stop buying addresses from the shady sources, and unethical sellers will lose customers, sales and revenue of their addresses.
Within a few months after you've signed up with a World Avenue alias, you will probably start getting advanced fee 419 frauds from foreign countries, and illegal drugs solits. Know that any emails from any banks are going to drain your bank account if you give them any passwords/acct no. Once you give your email to World Avenue USA, you CANNOT TRUST ANY EMAIL THAT COMES INTO YOUR BOXES. That email address is pretty much lost for trustworthiness. Never follow any link or any directions that come in any email to that email address. Go to the weblinks you know. Get yourself good virus protection. You'll be getting malware and viruses in the attachments and even in the emails themselves, possibly.
If you like, keep track of the IP numbers that come with the spams and frauds. You can submit them to the FTC, BBB, etc, and you can submit them as additional comments in your complaints if you believe they came from your World Avenue alias. If the email is really bad - virus, bank phish, or if you've been scammed, go to the IC3, which is the FBI, and submit an online complaint.
Our governmental agencies cannot do much if only one of us complains. If they see a pattern of complaints, then they can act. Proof is already there; TX and FL had suits and World Avenue had to pay. People lost money and time, and these suits hopefully kept additional people from losing. Plus, they provide information for the rest of us who've had our info taken. Info, by the way, that can be possibly damaging. World Avenue collects birthdates by demand such that their forms cannot be submitted without these exact dates. It is scary, and they will not allay your concerns about identity theft. As far as I can tell, they will not say what they do with this data, or that the dates are secure. Once you tangle with them, for the rest of your life you might wonder what became of your name, address, birthdate. They have no business collecting these dates, esp forcing them with the forms. If they've gotten your birthdate, and won't tell you it is secure, complain about that to the FTC and Attorney Generals (you can also complain to your own state's attorney general for this and all the spam and privacy loss). good luck, and remember, whatever complaint you place will be added to everyone else's and together they may make a difference.

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