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Radio Shack Complaints - Nasty staff

Review all Radio Shack complaints

Radio Shack

Posted: 2008-07-25 by Caroline [send email]
Nasty staff
Complaint Rating:  50 % with 2 votes
Company information:
Radio Shack
Alamogordo, New Mexico
United States

No wonder Radio Shack closed their stores in NJ. The staff here are just as nasty as they were in NJ.
I was traveling in New Mexico and accidentally left my camera charger at home. Added to this, my battery went dead. I was stuck. Family vacation and suddenly no ability to take pictures.

I went to Wal-Mart who went out of their way to call the local Radio Shack to confirm that they had the battery that I needed. Further, Wal-Mart confirmed that there was a possibility that Radio Shack may have had a charger. But they needed to see my camera first.

My kids and I proceeded to Radio Shack to speak with "Chris" who was nasty that the Wal Mart employee had gotten his name wrong. He then denied have either a battery or a charger and further told me that I would never be able to take pictures on this vacation; that I could not use anything besides a Canon product. He was so rude and nasty that my children and I just walked out of the store. I am going to try to track down their headquarters location to complain.

Bottom line. We went back to Wal-Mart where at least I was able to secure a battery which seems to be working fine.

STAY AWAY FROM RADIO SHACK.
Comments United States Consumer Electronics
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Comments

20 days ago by Adnan [send email]
Radio Shack Store # 01-4220
168 Market Street Paterson, NJ, 07505

Manager is so Rude, She was mad about complaint, and she told her staff not to help me, when I took my items to the counter, no body from the staff came to me to charge. I left my stuff on the counter and came out.

She told me : You know I am the Manager of RadioShock, nobody gonna assist you"

Terrible, bad and worse experience.

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