Complaint Rating:

Company information:
Sears
Los Angeles, California
United States
www.sears.com

I tried for 6 months to purchase a sears item, and i could not get a straight answer from anyone connected with sears. They can advertise a product, without ever knowing when a product would be available. Thats unfair to the waiting customer. I talked to ryan at sears.com and the best he could do is try to sell me something different. I also got an analogy of wanting to by a pinto when they don't sell pintos anymore. Thats would be fine, I can understand that, but they don't still advertise sales for pintos. I went above him to tracy who gave me there scripted, reversed, passification. NEVER AGAIN WILL I BUY FROM SEARS.