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MetroPCS, Pinole, California Complaints & Reviews - WHERE'S MY REBATE?

MetroPCS Contacts & Informations

MetroPCS

Posted:    SaraRam623

WHERE'S MY REBATE?

Complaint Rating:  82 % with 192 votes
Contact information:
Pinole, California
United States
Where is my REBATE?

Complaint Rating:
Company information:
MetroPCS
P.O. Box 910, Bensenville, IL 60106
Bensenville, New York
United States
Phone: 888-744-8742

I had purchased a MetroPCS cell phone on March, and they informed me that I could get a REBATE back if I fill out the form and mail it to: Samsung/ MetroPCS March Messaging Mania, P.O. Box 910, Bensenville, IL 60106. Must be postmarked by 5/12/10 and received by 5/19/10. Allow 10 weeks for shipment. I filled out the form and mailed it before the due date on the month of March. Today, is 6/25/2010 and I haven't got anything yet from this company. No Rebate!!
This is 'FALSE ADVERTISEMENT!'
Can someone investiage this issue?
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 1st of Jul, 2010 by   coolmom2009 0 Votes
There is a rebate tracker on the website that might help you. http://www.metropcsrebates.com/quick/track/metropcs
 8th of Jul, 2010 by   scam victim from metro 0 Votes
It happened the same for me, I bought a couple phones on March 16, 2010. One of the phones qualified for 2 different rebates. I mailed everything they requested before the due date, I received the Metro PCS rebate but never got anything from Samsung.
The phone was offered with 2 different rebates, one from Metro for $40 and one from Samsung $50.
On the term and conditions page there is a number ((888) 744-8742), but to this day nobody answers it.

Please see the offer on their page:
http://www.metropcs.com/promotions/2010/marchmania/

these are the conditions:
http://www.metropcs.com/promotions/2010/marchmania/tac.htm

My recommendation, always check the conditions and be aware of scams of this type. This is false advertisement.
 11th of Jul, 2010 by   AngryCustomer50 0 Votes
Ripped off also from MetroPCS Rebate - Perhaps there is an attorney out there who would like to find others who have been scammed by this.
 14th of Jul, 2010 by   Willy146 0 Votes
I purchased a phone that was also qualified for a rebate back in march and it's july now and still no rebate so i called and the fist time it said they were closes when i called during business hours and the other time i called and i talked to a representative and they said they had not received anything and that i lost my money because the promotion was over. i have proof that i sent that information it.
 12th of Aug, 2010 by   Maggie Mae 0 Votes
I purchased a Metro PCS phone that came with a $40.00 rebate that came in the form of a Visa Debit card.
When I tried to use it, they charged me a $15.00 fee, so my rebate was only $25.00. WHAT A RIP OFF
 8th of Dec, 2010 by   mary castillo 0 Votes
THE SAME FOR ME I BOUGHT 3 NEW PHONE WITH REBATES AND I HAVE NOT RECEIVED ANY OF THEM..?IN THE FORM OF A VISA CARD..????? WOW I NEED TO GO 2 A NEW COMPANY..IT ALL BULSHIT AND THE STORES R BAD COSTMER SERVICE...
 23rd of Jan, 2011 by   Senait Roper 0 Votes
I bought a new cell phone for 140$ with a rebate of 40$, filled everything out and sent it to metro same day i bought the cell.Two weeks later metro sent me an e-mail confirming that they received my rebate form and tracking number.When putting the tracking number to follow up with my rebate it stated"this tracking #does not exist"shame on Metro PCs.Senait Roper.
 23rd of Jan, 2011 by   Senait Roper 0 Votes
Shame on Metro PCS, tried to call them, they never answered the phone!
 23rd of Jan, 2011 by   Senait Roper 0 Votes
I agree with everyone's complaints, shame on Metro Pcs.
 31st of Jan, 2011 by   acaz 0 Votes
I purchased a phone in october and sent in the rebate that same week it is now 01/31/2010 wtf
I hate metro pcs
 2nd of Mar, 2011 by   gerard fenelus 0 Votes
to whom its may concern ?i'm gerard fenelus have been a metro pcs customer for a very long time doesn't appreciated the treatment i'm getting as customer also i have never get any rebate eventhough you said i'm gonan get it from the mail .an a maximum of time, the first rebate i was suppose to get, is when i brought the sumsang model;sch-r350 also the eighteen digit number is 268435459503935862 the present rebate i'm suppose toget .when i brought the metro pcs huawei model is hb4f1 the eighteen digit number is meid dec;268435459214103780 please send me those rebate as soon possible because i earn it or desserve it .for any personel please feel free to send me a email ?fenelusgerard @yahoo.com...thank you hope to hear from you soon.
 6th of Apr, 2011 by   Reagan Lytle 0 Votes
Metro PCS is ridiculas I purchased a phone back in January of 2011 and the rebate offer was $30.00 mailed off the rebate same week as i got the phone still waiting on the rebate it is now April. Called them about it on 4/6/2011 and he told me the visa card for the rebate was sent off to be printed yesterday and I should get it soon this is such a rip off and completly crazy I have been a customer with them for over 7 years now and this is how they thank there faithful customers. Bang up Job Metro PCS
 9th of Jun, 2011 by   iamabrain_89 0 Votes
I bought a phone from metro, the Huawei Ascend, in May of 2011. I was told that I would receive a $50 rebate if I bought the phone. I sent the completed information to metro PCS. I made sure that my package was postmarked the same day that I bought the phone. More than a few weeks later, I got a response from metro PCS saying that I purchased the phone outside of the qualifying period!!! I was FURIOUS!!! This was false advertisement. I ended my service with metro PCS, and I encourage anyone that I meet not to use their company. Cheap prices don't compensate for false advertisement, horrible customer service, and tons of dropped calls.
 13th of Jun, 2011 by   bighands3 0 Votes
i bought my phone at the metro pcs store on linden blvd. and 205 street. The phone i got was over priced when i got it . i filled out the rebate form, and iam still waiting for it 3 months later . thank's jay for talking me into this sham !
 13th of Jun, 2011 by   bighands3 0 Votes
i bought an over priced phone on the 11th of april, and iamstill waiting for my rebate . i went to the store on LINDEN BLVD. and 205 th street in saint albans queens and some representative named jay talked me into the sham ! i'm not satisfied . the phone went on sale 3 day's later .
 15th of Jun, 2011 by   kasseen 0 Votes
same thing just happend to me...i bought a $350 phone thinkin i was gonna get the $50 rebate back so i sent everything in an i even got a conformation email that they got the information...and they still have never sent anything to me, and that was almost a year ago...
 25th of Aug, 2011 by   paeng 0 Votes
Its happen to me too. i bought the phone in 3/211 but i never hear from them back.
YES Can someone investiage this issue?
 9th of Sep, 2011 by   Rippedbymetropieceofsh$t 0 Votes
Same here ..where's my rebate!! I think its time for a class action law suit..gives us are frigging money!
 25th of Jun, 2012 by   sueyuen 0 Votes
i purchased my samsung attain for $365 and was told I would get a rebate of $50.00 i called three different numbers and no one answered the phone this is all false advertisement, this was in january it is now june 25! I want my money u thieves!! ps.the phone service sucks. ii just wasted my money I hate metro!!! i should've stayed with verizon!!
 23rd of Nov, 2012 by   miriamali 0 Votes
I also purchased a cellphone "coolpad"and its almost two months that i havent got my rebate check, if i dont get anything thing by xmad prepare your ugly faces to give me wat i paid for the phone plus a rebate because thats deffenitly false advertisement just like other companies, remember people its just to get you to purchase there stupid item...its not fair, its not fair its not fair, i want my rebate nowwwwwww!

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