LifeWatch
reviews and complaints

I had my life watch for about 6 months. Well a few days ago the front part popped off and the battery inside was swelling up . Which it then blew up. Watch was never near anything hot or water. I do not have a picture of it as I had to get it off as fast as possible to prevent any serious injuries. I wore it all time charged in correctly. I am not sure what was the issue but it was very frightening.

I bought 2 Lifewatch Pros in November, 2022. The one I use would not upload the blood oxygen readings to my iPhone. I complained and the company replace the watch in Jan, 2023. As of 5/15/2023, my lifewatch will not charge. I tried a different charging device 5/16, and it still will not charge. I called the company and they said sorry, your watch is out of warranty. A watch that only works for 5 moths before you have to buy a new watch is a scam!

I ordered the watch March 7th, 2023. I purchased the life watch for health reasons. Less than two months of wearing the watch when it broke. The plastic that holds the pin in, broke. I was sitting down when the watch fell from my wrist onto the floor. One side of the band was not attached to the face of the watch. The plastic hole, whear the watch band needle slips into, had broke. I paid $125. for the watch and a leather watchband.

I would like a replacement

My Life watch doesn’t stay on so I can’t use my touch screen or I can’t change the time on my watch or use the functions on my my watch. I received my life watch about 2 week ago and I had left it on charge for 1 week without using it and when went to use it and turn it on it came on only fr 1 second and then it went off and I kept on hitting the button to keeping turning it on, however it wouldn’t allow me to use the touch screen functions, so I also tried to adjust the time but the watch wouldn’t stay on long enough for me to adjust the time and the touch screen didn’t work either for me.

I send 50 dollars with payeer payment option to invest in with someone and he told me you need to invest more to get your 150 dollars because the commitee in your region don't allow to send in forex 2000 dollars so i check with the iq option plateform and they said to me they don't operate with them they are scammers.Please help me to refund the money !
Their site:http://www.trustmarketpay.com/
Their email: [protected]@outlook.com

Biotel or Life watch Heart Monitor,

I was unable to use the heart monitor. The Glue burnt my skin and I had to return this item early (ordered for two weeks) to my Dr. showing my red, itchy bumpy skin to them. I have contacted the company by phone, fax and mail with no resolve. When I finally did reach them by phone (after waiting forever) I was hung up on. They continue to bill me for $800. for a device I could not even use.
Nor have they contacted my insurance for payment. Which make me wonder why they want a cash payment from me.
Very unhappy with this device and their lack of concern or customer service.

04/10/18 initial placement of 4 electrodes in office of Dr Godiwala/ 1001 Falls of Neuse Rd Suite 307, Raleigh, N. C. 27614.. developed allergic reaction to the Conmed electrodes. On 4/11/18. called Lifewatch, was sent "hypoallergenic" electrodes on 4/12/18 lot#735565x. Changed Conmed electrode with the new "hypoallergenic" electrodes (making sure to apply on new area on skin).. still formed allergic skin reaction to this product also. Very painful allergic response to this product. On 4/15/18 called Lifewatch toll free # to obtain advice and was instructed to remove all electrodes. Allergic skin rashes were reported to operator at Lifewatch.. and followed her instructions to send photos of allergic skin condition.
Pt. Donna Roberson / [protected]@gmail.com/ph [protected]

I was told by Dr. Broderick and his staff that my copay was to be $20 for a 24 hour test on a Lifewatch monitor. It turns out I was charged $220! I'm glad I did not have the follow up exam, perhaps another $200? They use 3rd party, LifeWatch. Watch out, ripoff! Supposed to be $20, what a lie!

They lied to me and I have the sound byte recording to prove it. What a lousy operation!

I'm also glad I did not go the 7 days... let's see, that would have been $200 * 7 = $1400! I only did 24 hours, as Dr. Broderick directed for a $20 co-pay, but maybe got charged for 7 days? What a lie! I've had this dumb test at 3 places now. I'm sick of it and being lied to all the time... such incompetence!

I've had too many tests. I run 5 miles, workout, and have no problems I'm complaining about. I will not be going there at Cardiology for appointments anymore and I told everyone I meet and our huge email list for our business to not trust you guys and on social media blogs.

In 2006, my mother signed a contract with Lifewatch at which time she paid a refundable deposit of $100. On Aug.16, 2011, I returned all the equipment to their Lynbrook, NY office since my 96-year-old mother was moving to a facility following hospitalization. On Aug.22nd, I was informed by Jasmine, a CR, that the equipment was received and a refund will be sent out in 4-6 weeks.On Sept. 9th, I called, hoping to finalize some of my mother's bills and paperwork, and Maria informed me it takes 6-8 weeks.On Oct. 15th, 8 weeks after they received the items, Jasmine said she would have to "take it up with Paule, the billing supervisor, to see why the requests were never followed up." On Oct. 21st, Jasmine said the check was processed on Oct. 19th and "waiting for signature."On Oct.31st, Jasmine said the check was mailed on Oct. 26th and to allow time as it was mailed from New York.I am writing this scenario on November 11th, over 13 weeks since Lifewatch received the equipment. No refund has been sent...and also of interest is the fact that the rental fee is paid quarterly and not prorated when equipment is returned.
It is hard to conceive that this company would take advantage of elders who more than likely forget that they have money coming back to them. Is this how their customer service reps deal with those customers and their advocates who are efficient and follow up on what is rightly owed to them?
Regarding their service, only once, after several calls requesting a digital pendant for my mother's neuropathic fingers, did they finally oblige.Otherwise, they did respond quickly when she pushed the button...but that dept. is not the same as their Business Dept.
My advice, find another company and hope to be treated as one should.

My doctor go sucked into advertizing about cardiac montering via cell phone. . These ###s are total ninkumpoots, dumb from the first, m and know nothing about cardiac arrythemia. I went into v - tach almost died, they did nothing, called no one. . It's a scam, there is no serious monitering, so if you are using that service, and have a weedend and late nite event, your ### will belomg to god because life watch is not watching. Ansd also their monthly drawing for the gift card is also a scam. . Thius service costs $4, 500. 00 a month they bill your insurance, , , , it is a healthcare rip off, and should be reported to the federal government. . .

This is the best company we ever worked with. The customer service and response to my parents needs was exceptional. The call center replies moments after the button was pushed. Thank you Life watch and thank you Evan Sirlin, President of Lifewatch for that personal caring touch and taking great care of my family.