KFC reviews & complaints 1
View all 3442 complaintsKFC - poor service/poor food
On 02/01/2016 my husband went to store #4563 in Sevierville, TN at 5:45 p.m. to get a 20 piece meal with extra large coleslaw and a large chicken livers to bring home. Upon arriving home we noticed they left out the slaw. I tried calling 4 times and each time it sounded like someone picked up the phone and hung up. Finally on the 5th try I spoke with someone who informed me who the manager was and he was not available. So I just told them I would come in, as I had my receipt. I went back in within 2 hours of original purchase to speak with the manager "Rick". I state to him that not only was our coleslaw left off the order but our chicken livers were so hard we couldn't eat them. He informed me that we weren't charged for the chicken livers, which I wasn't aware of, but made no effort to correct the issue. He was rude and acted as if he could care less if we were dissatisfied. We spent $54.50 on this meal and eat at this location at least once a month. We will not be back.
Latest KFC Reviews
Bad customer service and awful personal from manager to workers Poor customer service 20 dollar meal deal Ontario Canada Product complaintElevating the Voice of the Consumer
At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.
We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.
We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.
ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.
Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.
We have received your comment. Thank you!