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Kaplan University Complaints - Unreturned phone calls from Financial Aide

Review all Kaplan University complaints

Kaplan University

Posted: 2009-01-16 by   Tammy Johnson
Unreturned phone calls from Financial Aide
Complaint Rating:  67 % with 3 votes
Company information:
Texas
United States

My name is Tammy Johnson and I am so ticked off right now with Kaplan University online. I have been taking classes on line for the last year and after I starting class this last term, I tried to log in on the second day of class and could not. After trying a couple of times I called my advisor who didn't even know that I had been dropped from the school. My advisor then placed me on whole for a few minutes then came back and said that she was so sorry to inform me that I had been dropped because I was not academically where I need to be for the time that I had been in school. I immediately started trying to get enrolled at another school for this term which I have not had a problem doing, except for getting Kaplan to send back the money that they just got for this term. Now they have started to call me saying that I owe them (Kaplan) $2200.00 that was not payed for the last two terms but the while I was in school it just showed pending payment. I have been calling some guy named Ed Crayton for the past week he was suppose to be my financial aide officer, but I am still waiting and need less to say I probably will have to sit out this term, but I am going to file every kind of complaint that I can.
If anyone knows how I can get in contact with any of the people in financial aide would you please e-mail and let me know or even if someone from Kaplan is reading get in contact with me and I will stop filing complaints against the school.
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 309 days ago by   unbelievable 0 Votes
it seems like you are just a pissed off person.. oh, did i spell that right??
i think you are stupid for calling someone stupid.
if you are not happy with your life, that is not someone else's fault but yours.
BTW, how many languages do you speak? you must be super articulate.
English is my 3rd language.
get a life!
 289 days ago by   Lori Adkins 0 Votes
I agree with Tammy, Kaplan as a whole is a cluster fuck. Whoever comments about her being in the wrong is just hired by Kaplan to agree with them not the students whom are paying for their inflated salaries. I have been called a liar, by the Professors. Whenever I tried for a whole week in a unit to complete a teleconference worksheet, she said, "the conference worksheet was open to all students, the other students had no trouble completing it, therefore you should have had no problems" .

I applied for Pell Grants and Student Loans: The Pell Grant went through, but the FAFSA didn't they kept telling me I was missing Documents, whenever I would call my FA, she never answered calls or emails sent. Week after Week, I went through this. Whenever going onto my account and calling the Loan Company they both said I wasn't missing anything. Everything was determined by Kaplan.

During Unit 3 mishaps on grades and entering worksheet requirements, I quitt. My grades were very low by this time, due to the Professors imcompetence. The Professors and Instructors have complete control over all of the worksheets, conferences, discussions, etc. Believe me they certainly are getting inflated salaries also.

I have no faith in Kaplan, therefore I am so happy about terminating my college experience with them.
I think it is rediculous that Kaplan now has a commercial now stating how they are accredited, and you do not have to stand in line, or work your schedule around a campus schedule. Bull Crap, the Prof. and Instr. tell you when you can piss, shit, anything.

I do not agree with anyone who takes the money and runs. They can kiss my ass.
 264 days ago by   paperchase 0 Votes
Jason needs to learn how to spell "realise"!! dumb ass
 193 days ago by   roboboogietimetimetime 0 Votes
Actually, there is a Tammie Johnson who is (or at least was) an employee of Kaplan, essentially in HR. Is there any chance this is the same person? That would be a great irony.

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