Jane Hall took over $6700 for two months for a dirty house and wouldn't respond with an inspection of our complaint. The "new" house was furnished with old furniture --soiled, stained, and peed-up. We were stressed our entire stay and because of the cold winter, forced indoors more than normal. The house had spiders, ants, and dust balls... and then she charged us an additional cleaning fee. I had to clean, buy dishes, cookware and flatware because the "unbreakable" dishes were so scratched up and flatware so dark and dingy. The coffeemaker was stained and ugly. Except for the glassware, everything was "garbage" recycled. It was a nightmare of a 60 day stay.
I complained to The Villages people but they didn't care. They said they have nothing to do with rentals and were unwilling to help my situation. They control everything else...why not bad situations?
DEFINTELY NOT FLORIDA'S "FRIENDLIEST HOME TOWN."
The good thing is that I will no longer consider The Villages a desireable place to retire. It is horribly over-crowed, way over-priced, and highly over-rated. Unfortunately, I didn't take photos.