All the agents on the website they list are supposed to be able to take care of your problems as the claim was made to me by the owner but you never actually speak to anyone that is an agent. Since I was in the DC area, I went to the address they have listed as the DC contact address and to my surprise it's fluff!!. No employees, no agents and no call center. I live in Michigan so the Auburn Hills office is local. I wanted to see Mr. Ball and speak with an agent about a confidential matter. I decided to take a ride to the location in Auburn Hills and found the suite of the 4th floor. I knocked on the door and some tall country accented older lady answered the door. It appeared no one worked there either and she stated to me that Mr. Ball was not in. I asked her if it was the iSekurity office and she stated yes but again, no agents, no call center and definitely not what they show on the website. I find it odd that none of the management staff as listed on the website, JB Smith (who I have identified as a scam artist), Reginald Ball, Susan Kampe, Matt Bitonti, Henry W. Glaspie III or T. Drew Unrue were in the office! I sat outside the office for a couple of hours in hopes of maybe catching one of them coming into the office but no one ever showed up.
So as I continued my quest to find out where my $900.00 charter membership money went and what I get for the money. It leads me down the hall to another suite where I was ask to leave by some lady stating that none of the iSekurty management was in. I know this was the Equity 11 suite because it said it on the wall.
The interesting thing about this whole matter is I truly believe that I was scammed by the people that are supposed to be protecting me from being scammed!
Mr. Ball if you read this, you should really take a step back and look at your company and what you really stand for. Sure you got me for $900.00 and I can always replace that but everyday you compromise your integrity and the service that you gave to this country you will never get back.
Stay tuned folks I am going to keep digging…..