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Intelius Subscription Complaints - Never subscribed such a service

Review all Intelius Subscription complaints

Intelius Subscription

Posted: 2008-10-31 by Liz Wang

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Never subscribed such a service

Complaint Rating:

Company information:
INTELIUS
United States

INTELIUS SUBSCRIPTION appears on my credit 5 days ago and I never subscribed such a thing. Pay atten.

Comments

United States

E-Shopping

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Comments

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147 days ago by

Intelius_Customer_Support

0 Votes

If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.

However, there’s no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.

Please call 888-445-2727 Monday – Friday 4:30am – 9:00pm PST. We will be more than happy to assist you with your account.

62 days ago by

noteasilytaken

0 Votes

I too have a charge on my credit card for Intellius. I've never been to their web site or ever ordered anything from them. How can they pick my card at random to charge me for something I've never ordered.