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Intelius Complaints - Unauthorized Charge

Review all Intelius complaints

Intelius
Posted: 2009-05-20 by   408_Rider
Unauthorized Charge
Complaint Rating: 0 % with 0 votes
Company information:
Intelius
Chico, California
United States
intelius.com

I just opened outlook to check my email, and this is one of my messages:

Dear Frank ****,

Thank you for using your PayPal Debit Card for your payment of $19.95 USD to INTELIUS SUBSCRIPTION 877-974-1563 WA.

Please log in to your PayPal account and view your transaction history for more information.

Sincerely,
PayPal

I NEVER SUBSCRIBED OR PURCHASED ANYTHING FROM THESE GUYS!
They are so shady that they don't have a customer service phone number, but they do have a sales phone number!
Luckily it's my Paypal account. They will investigate and refund my money.
Comments United States Unauthorized Charges
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Intelius - NEVER SUBSCRIBE TO COMPANY
Intelius - Unathorized Charges

Comments

 Sort by: Date | Rating
 24 days ago by   Intelius_Customer_Support 0 Votes
If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.

However, there’s no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.

Please call 888-445-2727 Monday – Friday 4:30am – 9:00pm PST. We will be more than happy to assist you with your account.

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