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Intelius Complaints - Unauthorized Credit Card charge

Review all Intelius complaints

Intelius
Posted: 2009-05-13 by   Anita Brett
Unauthorized Credit Card charge
Complaint Rating: 100 % with 1 votes
Company information:
INTELIUS
Alabama
United States

In March 2009 I ordered a one time investigational search of an individual for $19.95. Since that time I have been charged $19.95
each month on my credit card bill for a INTELIUS subscription that
I never ordered and certainly did not agree to.
Comments United States Unauthorized Charges
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Comments

 Sort by: Date | Rating
 22 days ago by   Intelius_Customer_Support 0 Votes
If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.

However, there’s no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.

Please call 888-445-2727 Monday – Friday 4:30am – 9:00pm PST. We will be more than happy to assist you with your account.

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