Insurance - Bad serviceBeing A&G has been the WORST experience I have ever had
Auto and General
If I known that I was going to simply throw away money I would have given it to a homeless person, that way I wouldnt feel COMPLETELY RAPED and CONNED
I have been with A&G for a year, in which time I have paid my premiums on time, premiums totalling about R8000.00
As fate would have it, and taking into consideration that we live in a country where crime is liable to affect you, they was an attempted theft on my vechile
Called A&G and guess what, in typical insurance fashion they refered me to the fact that my excess was R4150.00 and the damage was only about R3400.00
This was after being in constant consultation for about 4hours and being subjected to excruciatingly painfull customer service, where pulling teeth would have been a more pleasant experience than the absolute incompetence I was exposed to from the customer service given.
No one person gave me the same conclusion, options or outcome
The excess was inflated then decreased then raised then decreased.
Not even a manager was able to offer be a good customer experience, HOW SAD.
Bottom line they will be CLOSING my claim
Anyhoo, after choosing to go with a authourized service provider who would charge me approximately R2500.00 less
I now have to use my own expense to remove my KIA K2700 from their salvage yard and do so as soon as possible to prevent storage costs!!
What a RIP OFF!!
R8000.00 DOWN THE DRAIN!
Thanks so much for NOTHING A&G Insurance