I totally agree, that they are a rip off. They state one preparation price butwhen you receive your money they have taken an extra $300 -$500 off of the refund. I receive the $1000 loan but they charge me $750 to prepare my tax so therefore they did not do me a favor. Then they said it will be posted on the card in 24 hours. out of $10, 000 they posted $500. Then I had to wait on my other money on 1/28. They still charged me the same amount to process my tax and more. Then you call to ask questions, everyone beomes clueless. I actually think many of these preparer is putting our money in their pockets. I agree this is a fraud in which needs to be exposed.
I am located in St.Loui MO.