Complaint Rating:

Company information:
DHL
United States
www.dhl.com

I was sent a package on Friday from Italy to be delivered on Saturday we paid extra to guarantee delivery. I paid the security at my business place to wait until the delivery arrive he waited all day Saturday and Monday morning I had to pay him over a hundred pounds. On Monday I called DHL and inquired about the package and was told the package was with the courier I waited until 7Pm on Monday did the package arrive?

Five people’s jobs were held up, because DHL promises a service they cannot deliver.

It would be advisable for DHL not to take customers for granted.

They have just lost another customer.