Complaint Rating:

I purchased a complete security system marketed by eureka forbes from Mr Arun Arora for my new home on 3rd march 2007. for Rs 19800. (My requirement was for two systems, one for my sister in law) so I simply asked him to install the system for her as my home was under construction. I have been chasing him since 3 rd sept 2007, but they ARE NOT INTERESTED TO INSTALL. Mr Arun keeps promising and then disappears. When I call the helpline, I am left helpless as they take my complaint and then nothing happens. This company just wants to meet their sales targets, I am so disgusted and appalled at their service, now I just want a refund and want to say goodbye to them! There is no professionalism and they don't care!