Not a quality internet option.
Below is the detail for the parent company: Hughes Communications, Inc. (HCI) and for Hughes Network Systems, LLC (HNS) . After a large investment of my time on the phone with customer support and a larger monetary investment with what I consider to be an extremely over priced, poor quality internet option, I am sending letters of my dissatisfaction to the attention of the companies Executive Officers and Directors. It may be a waste of a couple dollars worth of postage to express my opinion, but it will satisfy me to know that I did not stand by idle and do nothing in the face of what many online have called questionable business practices. It may interest some of you to open the link on Hughes Communications, Inc. Investor Relations website titled "Code of Ethics".
I will keep my letters to the companies Executive Officers and Directors precise and respectful, while expressing my concerns about there products quality and functionality as compared to what they advertise. I welcome any feedback from those of you that have experienced HughesNet personally. It is of great frustration that a company targets those who have no other high speed internet option in the manner that they have. I hope this is of use to you in the wake of this company's lack of customer satisfaction surveys and the fact that they do not advertise any representation of the satisfaction of their current customer base to those would be new customers.
Hughes Corporate Headquarters
Hughes Network Systems, LLC
11717 Exploration Lane
Germantown, MD 20876 USA
Hughes Communications, Inc.
Executive Officers and Directors >>
Pradman P. Kaul – Chief Executive Officer and President of
Hughes Communications, Inc. (HCI)
Chairman and Chief Executive Officer of
Hughes Network Systems, LLC (HNS)
Grant A. Barber – Executive Vice President and Chief Financial Officer
T. Paul Gaske – Executive Vice President
Bahram Pourmand – Executive Vice President
Adrian Morris – Executive Vice President
Dean A. Manson – Senior Vice President, General Counsel, and Secretary
Thomas J. McElroy – Chief Accounting Officer
Deepak V. Dutt -- Vice President, Treasurer, and Investor Relations Officer
Cleo V. Belmonte – Assistant Secretary
Andrew D. Africk – Director
O. Gene Gabbard – Director
Jeffrey A. Leddy -- Director
Lawrence J. Ruisi – Director
Aaron J. Stone – Director
Michael D. Weiner – Director