I apologize, I just found this and was not aware of it until now.
Yes, upon checking your account I do see that you signed up on October 6 for the One-Week Free Trial and it was canceled on October 10, 2008, within that week's time.
We value our customers and strive to deliver excellent value. We have thousands of happy customers. I am sorry we did not succeed in your case.
Would you please get in touch with us through our 800 line of the contact form on our site? We will gladly address your concerns.
I have also instructed a customer service representative to try and reach you by phone.
Sincerely,
Chris Jenkins
HUD foreclosed
800.422.6021