Complaint Rating:

Company information:
HR BLOCK
9413 E. ALTADENA RD
Scottsdale, Arizona
United States
Phone: 480-310-9378

To Whom this concerns,
Im very upset because i went on the 14th of april to do my taxes and i asked the lady in the front how much it was going to be, she told me about a $100 so i was alright about that and proceeded to get my taxes done and I get a phone call telling me my taxes were ready to come in and fill out and sign papers so i do and I have at this point $120 on me and I go to pay and they tell me $200 and something i about fell to the floor why i said well they proceed to tell me taxes are on a per page dollar amt!!! I was never told about that at all so i told them to give my paperwrk and they give me only my birth certificates and soc cards and thats it!! I then called to get my tax w4 from them and I know that the office is closed but my call was transfered to the hr bloc on the 101 and indian school I think spoke with a girl Shannon and she told me she was going to look for them and she said the person she needed to speak to someone who was on vacation-waited 2 weeks called her again and will not return any of my calls- so i get the mgrs name- John Walsh and he was so RUDE said they have no time to speak or look for them and hung the phone up on me, I was very nice to him but a little frustrated because he made it like i was not important at all.. LOOK I NEED these so i can file my taxes they have to be somewhere please contact me regarding this matter i am at this point being penalized for not having my taxes done. My full name is DEBORAH ANN ANDRADA-PASTRANO-
9413 East Altadena rd
Scottsdale az, 85260
480-306-9378
480-310-9378-cell

I AM LOOKING FOR 4 INDIVIDUAL W4 PAPERS- IVE NEVER BEEN TREATED SO MEAN BY HR BLOCK THEY WERE NASTY TOLD ME THEY HAD NO TIME TO FIND ANYTHING FOR ME IT WAS BASICALLY MY PROBLEM...PLEASE SOMEONE CONTACT ME IT IS VERY IMPORTANT!!