HomeTown Buffet reviews & complaints 1
View all 80 complaintsHomeTown Buffet - unsanitary
I witnessed a worker wiping off the counters and then throwing spilled food back into the clean food. I saw him do it with the shrimp, steamed carrots and the mash potatoes. The worst one was the mashed potatoes, he not only threw the dirty food back in, but he used the wet towel that he was using to wipe off the counter, to do it. I asked the worker if he does that often and he stated " sometimes" and walked away. I found the manger and complained and he didn't seem surprised, nor did he seem to care. He just asked what I wanted him to do about it, then asked if I would want him to talk to the worker. He claimed that speaking to his worker was all that he could do. I requested a refund, seeing how I was no longer going to eat anything after seeing that. He wouldn't return my money, instead he gave me a business card that he signed, that he said I could use for a free dinner. I was disappointed on the way they handled their food, but I was very disappointed that no one seemed to care, not even the manager.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Mu complain is to bring back HOMETOWN BUFFET. . . customer service / cashier food and service they charge me more all buffetElevating the Voice of the Consumer
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