Complaint Rating:

I purchased a torchiere floor lamp from Home Depot in Apopka FL. The glass bowl broke and I went to HD to inquire about a replacement globe. The lighting department employee gave me a 800 number to King of Fans. KOF told me it was not their product and gave me a number for Hampton Bay. The HB automated customer service line (God forbid being able to speak with a human), re-directed the call to Home Depot - where I spent the next 30 mins on hold and finally gave up. I am willing to pay for the replacement globe, but where can I buy it? The SKU on the lamp is 162-916 and the UPC is 050276844136.