Complaint Rating:

Company information:
HERITAGE WARRANTY
5747 PERIMETER DR.STE#200
Dublin, Ohio
United States
Phone: 1-800-753-5236

LOOKS LIKE WE'RE IN THE SAME BAG AS EVERYONE ELSE.
Have dealt with Heritage Warranty many times over the years. Had claim approved and auth#
issued back in February 2008 for $2500+ .
Normally only accept credit card payments from
automotive service contract companies -- but at the
time this authorization was issued, was told they
had had a "breach in security" and were not able
to offer credit card payments at that time. So, having dealt with them for so long, agreed to check
payment.
Well, numerous phone calls to numerous company
representatives (by the way, none of which were
ever returned) --- and one nasty letter from myself
later, we still have received no money, no phone call, no letter of response.
On rare occassion where actually did get through
to human being, was told something to the effect of
they were waiting for a second party to authorize
payment release ??
GUESS I WON'T "HOLD MY BREATH" --- AT LEAST
THEY HAVEN'T BEEN TELLING PEOPLE
"THE CHECKS IN THE MAIL "