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Green Dot Complaints & Reviews - My Refund is not returned

Green Dot Contacts & Informations

Green Dot

Posted:    mzsherry1

My Refund is not returned

Complaint Rating:  86 % with 7 votes
Contact information:
Green Dot
United States
I had purchased a Green Dot card on March 24, 2009. I had put money on the money pack card from my Federal Income Tax. I put 45 dollars on the card. My prepaided rush card was not part of their prepaid cards so my money would not go on there. I call Green Dot the same day and I am still waiting on my money. They told me I will recieved my money within 7-10 business days. It been 2 weeks, that is just not right. They are bascially getting people money, that why you can not get a refund from the store. I say somebody need to make money off them by getting our pocket money back.
Comments United States Credit Cards
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 8th of Jun, 2009 by   qeutiepei 0 Votes
Write the Better Business Bureau in Georgia. Or file a proper complaint with the Ghost Company in California. Someone asked how to reach a real person on this card. when they come on and ask english or spanish do not press anything. When it asks the nature of your account press 1, then press 2, enter card # then enter zip code. listen to automation and press 3. This company will not cooperate with you to return your money in an orderly fashion. They are not an american company tho the main office is out of California. There is no one in California to talk to. I have had several supervisors hang up on me. To file a proper complaint, write Green Dot Visa, PO Box 1187, Monrovia, Ca, 91017.
Comments United States Your complaint has been received and routed to the following BBB: BBB of W. Georgia-E. Alabama & S.W. Georgia (Columbus, GA)
500 12th Street
Columbus, GA 31901
Phone: (706)324-0712
Fax: (706)324-2181
Email: info@columbus-ga.bbb.org
Web: www.columbus-ga.bbb.org
Please contact the BBB directly if you have questions about your complaint.
 10th of Apr, 2011 by   Jerseyskater 0 Votes
 11th of Jun, 2014 by   Tammie pakacki 0 Votes
I was told I would receive a check back for 125.00 and only received 21.50 I would like to know where the rest of my balance is thank you tammie pakacki

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