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2.6 10 Reviews

Goldline International Complaints Summary

4 Resolved
6 Unresolved
Our verdict: Dealing with Goldline International, which has an average resolution rate, requires some diligence. Research their service in depth and read a variety of customer reviews for a balanced view. Approach any customer service interactions with detailed and well-prepared queries to facilitate a better resolution process.
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8:32 pm EDT

Goldline International Silver bars and coins

Sometime in November 2021, I contacted the GoldLine international company to learn about and how to purchase silver. An agent Michael was assigned to me who had an extensive conversation with me and told me that it was a very good investment that I was making. At the time, the price of diver was between $24 and $25. He encouraged me to continue to invest into the silver which I bought about $65,000 worth. He coerced me to buy up to the amount of $100,000 which I did not do. After I bought up to $65,000 he scheduled another amount for me to buy which I declined because at this point I felt very very uncomfortable. He said I couldn’t cancel the deal but after I told him how coerced and uncomfortable I felt, I think he was adviced ti let it go. He called me back and said it was ok to cancel. From then on his demeanor and reception towards me changed totally. He became very hostile and aggressive towards me including all the staff at the company. When they sent me an invoice for storage fees in January and I called to make payment, I was greeted with hostility. I made a payment of $577 for storage from Jan 2022 to June 2022. . I recently received another invoice for storage for $488. Michael the agent had told me that if I keep my metals with them for a year I did not have to pay sales taxes on them which I later found out that I did not have to pay any sales tax anyway. I got a lot of false information. On the 15th of July 2022, I decided that I did not want to do business with this company anymore since we did not have a good relationship and inquired about selling my metals. First of all, immediately Michael heard my voice he started to yell uhu, uhu, what can I do for you? I asked him if there was any reason why he was acting like he didn’t know who I was and he told me because I had cancelled the last transaction. I said that was not good customer service and I had the right to cancel and still be treated courteously. He told me he couldn’t handle my case and I needed to call a different department which I did. After back and forth calls. They told me they would buy my metals back for half the price at $:32000 which in spite of the downturn in price of silver was very ridiculous. What happened was that they had charged me very extremely high premiums at the time of my purchase and never disclosed it to me. ( I found out later that they were by law supposed to let me know the premium they were charging but they did not tell me). I asked why the price was high and Michael told me that was the way it worked and that when I sell they will pay back the same high price. So on Monday the 18th of July 2022, I again called GoldLine and told them that I wanted to have my metals shipped to an address in California and that I did not want to do business with them anymore. The first person I spoke with hang up on me and then I called and spoke with another lady who gave me a different number to call their customer service to do the transaction for me. When I spoke with that agent he told me I had to pay for the storage from Jluy to December 2022 before I could get my metals back. I asked him why I needed to pay for storage if my metals were being shipped to me. This was the third time they had told me I have to pay for the storage even though I wanted my metals back. He then asked me to hold on and came back to tell me that they could only ship my metals to my original address or that I needed to send them a notarized request and either a drivers license or utility bill with the new address that I want my metals shipped to. I told him that if they will not ship it to the new address then they should ship it to the old address. He then said to me that I will have to pay them the storage fees or pay sales taxes of $5000. At this point I told him that they. could not intimidate me I will not be subjected to anymore of their bullying and that I would report the case to the consumer affairs bureau and attorney generals office as well as BBB and trust pilot. He told me I can do whatever I want and good luck and then he hang up on me.

Desired outcome: I want my metals back. And I don’t want to pay for storage that I’m not using.

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3:27 pm EST

Goldline International Gold/silver

Purchased Gold/Silver on 1/19/2012 totaling $30,000.00. Decided to sell back March 4, 2022 and was told its value was half of what we paid. They talked us out of buying bullion and investing in coins instead. Saw where they had a legal action settled in 2012 - 1 month after our purchase. Called 3/7/2022 to City attorney and they informed me it is past time for them to do anything, they said they tried to contact us but I have never received anything. At this point they say all I can do is sell for a loss. Contacted Goldline but no surprise I can't get anyone to call me back after I tell them my complaint.

Roger & Vickie Foulks

Desired outcome: Buy back Gold/Silver for what we paid. The spot price at this time is about the same.

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1:27 pm EDT
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Goldline International ripped off

Do not get wrapped up with this company. It will take you years, if ever to make a profit buying gold from Goldline. Their fraudulent names for commissions are unreal, add on shipping and you are finished. I thought since Glenn Beck and other reputable people endorsed them, they would be on the up and up. NOPE. Don't be me...I am writing this experience off as an expensive learning curve.

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switzer29
Grimes, US
May 23, 2013 5:32 pm EDT

Um I wouldn't call Glenn Beck reputable...

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9:10 pm EST
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Goldline International gold coin investing

I had a very negative experience with Goldline.

I decided to create a blog about it empower others and help me to get over the stress and loss of dealing with them.

Please, everyone interested in integrity of the investment community come visit. Read my story and post your stories. Let's get together to help each other. Let's make this a better world.

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Yoga Gurl
Long Beach, US
Jun 01, 2011 5:53 pm EDT

ANOTHER UPDATE. I posted above as "Goldline Victim". I took my concerns to Goldline and they resolved them completely to my satisfaction. I feel happy and relieved.

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Yoga Gurl
Long Beach, US
May 26, 2011 9:30 pm EDT

I had posted a couple of days earlier but it didn't go thru.
I had posted the above post.

I have taken my issues to Goldline and they have resolved the issues to my complete satisfaction. I am very happy with how Goldline resolved my issues. Thank you.

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9:01 pm EST
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Goldline International Investment coins

I had the worst investment experience of my life with Goldline International. Specifically with Michael Drake who was my investment "advisor" (gave life changing bad advice) and Lisa Weedman. Robert Fazio is Executive Vice President.
I came to Goldline to gain greater financial security and stability but I got the exact opposite. I got financial loss, anxiety, worry, waste of time and, in my opinion, a lot of BS and hype. I'll never forget this. It was so shocking and upsetting I created a blog. I created a blog to tell my story, to empower others and hopefully be a force for getting Goldline to change their business practices for the good of the customer. I welcome anyone who had a bad investment experience with Goldline, who are current and former employees, lawyers and anyone of interest to come visit my blog. Working together we can expose what is not right.

www.mygoldlinedisaster.com

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Update by Goldline Victim
Feb 09, 2011 9:05 pm EST

Just wanted to add...I do believe I was SCAMMED by Goldline.

My blog will tell all...and more so in the future.

To everyone who is concerned about this issue and the integrity of our financial entities, please come visit. Let's work together for a more honest world.

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Ihategoldline
Pomona, US
Mar 09, 2011 7:30 am EST
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I just found these complains about Goldline and hoped that I saw this before wireing them the money. Please keep up the complains and hopefully one day we can stop more victims...

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M.J. Graham
Philadelphia, US
Feb 13, 2011 9:52 pm EST
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Thank you!

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3:40 pm EST
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Goldline International Pricing and Money not refunded

Several months ago I called Goldline for prices on some Gold coins. I told them that I wanted $30, 000 worth of the 1 oz Maple Leafs. The salesman then advised me that it would be in my best interest to purchase some Sovereign Gold Coins. Not being familliar with the coins, I asked him what the weight of them was. He said that they were just under 1/2 oz. They were under 1/2 oz. A 1/4 oz to be exact. I bought 29 coins at $480.21 each and 13 Maple leafs just a little over spot price. It was a dumb thing to do, but I trusted them, thinking they were a reputable company.
They Made around $6, 000 off my $30, 000 Purchase.
Gold has gone up over $200.00 an oz. since my purchase and I'm still about $3, 000 in the hole.
Recently I asked them what they would pay to buy the Sovereign coins back. Although gold was way up they offered me $335 for each coin. Somehow that doesn't add up.
We buy gold to make a profit. Don't we?
Oh yes, they even kept a $10 refund that I had coming.

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4:44 pm EDT
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Goldline International Bad Faith deal

In March of 2009 I bought what was suppose to be 35K worth of Silver hedge and believed tha Silver was going up. So here is the story. I kept asking him how much the coins were and He kept saying " hey they are based on the Spot rate today." So since Silver was 12.09 that day I would be getting them for around 9.25 a coin." that all sounds great if ou are taling silver dollars beause of that 35% UP FRONT LOAD HE TALKED ABOUT. Trouble was not only was that more than 35%, we were taking about Kennedy B U 1964 Half Dollars that they only had a few of.. A once in a LIfetime OPPORTUNITY>... Yeah to be Suckered like Never Before...

ok, so here are todays numbers. Silver went from 12.00 to 19 dollars and ounce. (Last month) I go to sell back to them and am told I can have 7.73 per coin. Remember that if you take two Silver halfs they are roughly 77% of a troy ounce. NOW I can not get back ANY PHONES calls from them. (there is a reason they kept telling me your have to hold these 3 - 5 years... That is how long before people get wise to them. The only reason I trusted them was because they had ads on Fox News and I trusted their reputation!

You see they got me for more than 50% up front and now on the back end will get me again ... I am thinking the first line of defense is the Attorney General in California. Everyone should contact them first to see if Goldline will fall in fairness before being shut down and pay us what is fair in order to get us to shut up.

Also worth noting, The reason I first called them I wanted to buy Silver Eagles. This would have been the only way I could have seen them playing their game and also should have been given almost twice the amount of Silver as I recieved. The way they talked me out of Silver Eagles was buy telling me when I sold them back them to they would have to 1099 me and report to the IRS my profit. (ANOTHER LIE.) There are no reporting requirements on Silver Eagles! Lets Sue them for our Rightful profit... I am in.

These are suppose to be considered personal Assets. Well as of today they are person alright. If Silver does climb to $50 an ounce in 2010 no harm no foul... As I know at some point I can break even.. However I will have lost the profit I first asked for. Today I see I can buy Sliver Eagles for 10, 799 a box of 500. By the time Silver hits $50 that same box will cost $25, 000 just so I can break even.. What a lost oppotunity. I am ticked and ready for battle.. Lets put these crooks out of business. Caomplain to who ever you can think of and lets get this ball rolling.

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nicnews
Studio City, US
Jul 28, 2010 4:47 pm EDT

I'm with CBS2 in Los Angeles. If you'd be willing to share your experience with us, could you call me at [protected]?

Thanks,
Nicolette
[protected]

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AZFlyer
Phoenix, US
Jun 18, 2010 5:30 am EDT
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" For me, having bought private gold coins "

There is no such thing as "private gold coins". Gold coins are gold coins. Unless they are numismatic coins, they are worth what the gold in them is worth. The "private gold" label is just a sales gimmick to get you to buy obscenely overpriced coins like French Roosters, instead of buying real bullion like American Eagles or Canadian Maples (at 3% - 4% markup).

Much like buying a used car, if your only source of information is a commercial or a salesman, you are guaranteed to get hosed.

If I were you, I'd tell my story to the FTC. While there is no law against charging your customers obscene prices, if they lied to you to get you to pay those prices that's a different kettle of fish.

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LostGold
Victorville, US
Jun 08, 2010 4:51 pm EDT
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" (Last month) I go to sell back to them and am told I can have 7.73 per coin. "

Is that more than other dealers were offering. The way they justify their HUGE spread is by buying back with 1% spread to market - but it's HUGELY front loaded - so yes, you will miss out on much profit. I want to know what you could have bought and sold $35, 000 worth of Silver Eagles for (not to make you feel bad, but to compare apples to apples.) For me, having bought private gold coins - I will need to have gold increase 50% in price, to make up the HUGE 35% front end. Even if you pay a relatively high 20% on the backend - they charge you almost twice as much on the front end. IMHO, it's certainly a racket.

My story is on this link:
Goldline International — Terrible experience

Are you going to go to arbitration - or are you thinking about suing them?

Best to you and yours - respectfully.

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8:28 pm EST
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Goldline International Sold me expensive product

We were new to investing in precious metals and wanted advice from a reputable company on a hedge against the falling dollar. We saw Goldline's ad on Glenn Beck. Checked out thier web site and saw they were endorsed by Glenn Beck, Mark Levin and Laura Ingrum so we felt they must be reputable. I did do some reading before I called Goldline about gold and silver and read that the best best basic investment for new gold and silver investors was gold and silver bullion coin. When I called the sales rep at Goldline and told him what I was interested in he told me a better investment was a numismatic (collector) coins called the Austrian Ducet. He said it would be a little more expensive but in the long run a better investment. Excited about my investment I began reading more and found out that when calling some gold companies unscrupulous salespeople will try to sell collector coins to novices because novices don't know the difference and the dealer makes far more on collector coins. On further reading I found that unless you really know what you are doing with numismatic coins you rarely come out on them. We were horrified and called Goldline and asked for a refund. They flatly refused. So we learned an expensive lesson and hope from our experience others will avoid dealing with Goldline. I'm sure there are honest gold dealers out there just be very careful.

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MadelynM
San Francisco, US
Jun 25, 2011 2:58 am EDT

We need to sue other gold dealers, along with Goldline; such as Merit Financial;
Kevin DeMerritt, Lear Financial, and Rosland Financial; Marin Alexoff; read about their deceptive and illegal practices..go to /link removed/ and look at the complaints filed against them; and the lawsuit against Kevin DeMerritt a few years ago. Now that we don't have any US Representatives investigating these people anymore. Consumer Protection is now left up to us...I am too, a victim ; read my report on the above; I can be contacted at lloislane303@aol.com.
Also; contact the LADA and the Santa Monica DA; they have all the complaints and do nothing about it. I would be ashamed to allow businesses such as these continue operating in any city I live in.

ConsumerFraudLawyer
ConsumerFraudLawyer
Houston, US
Jun 09, 2010 3:49 pm EDT
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Please contact the law firm of Craft Hughes Law, P.C. about your complaint with Goldline International, Inc. We are investigating a nationwide class action and would like to speak with you. Please call [protected] or e-mail me at craft@crafthugheslaw.com. Website is http://www.crafthugheslaw.com.

Thanks,
-Craft

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LostGold
Victorville, US
May 24, 2010 8:39 pm EDT
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Please let me add - Goldline sells you on two aspects - 'private' or numismatic gold (with the 'threat' of an Obama/FDR like confiscation of gold hanging out there.) So they steer you away from registered gold coins like the Krugerrand, Gold Eagle, and Maple Leaf, and into, in my case French Angels (.1876 troy weight gold) which are pre-1933 'private', gold. I was led down a primrose path to believe that the 35% premium they charged was part of the value of these 'private' gold coins, and that when gold rose, of course the value of the French angels would rise.

I've since learned that you could purchase the same coin I bought at $409 for about $253 to $270 give or take depending on the spot price of gold.

The second thing they sell you on, is their buy back promise, which is within 1% of the market price for the coins at the time they buy back from you. And they will buy them back. That's fine and dandy, but 35% front end loaded cost will minimize your gold holdings and set you in a hole to begin with - so the buyback is only after you've tossed 35% out the door. I'm still stunned. I've since called around and determined that you can pretty easily sell your French angels or what have you, and while there may be some discount for doing so, imho, that approach far outweighs the 35% front end load that Goldline charges, imho. Goldline also tries to scare you into thinking that when Gold goes way up ('like it did in the 1980s') that unscrupulous gold dealers will charge 10 to 20% back end premiums, or even up to 50%. I've determined that I'd have to suffer a 23% back end discount to make my 'investment' as horrid, as what Goldline just did to me.

Please do your homework, as I only did mine too late. I feel dumb, dumb, dumb, having relearned that lesson.

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LostGold
Victorville, US
May 24, 2010 10:16 am EDT
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Wow. Do I feel like a sucker. I bought 25 French angels about 14 days ago. I bought because everyone has been advising to buy gold. I now see that bought at a stiff premium at Goldline - and feel so suckered that I didn't check that price before giving the approval. I too thought that those endorsers must have meant that this was a reputable, market driven firm, when really it appears they are solely a MARKETING/SCAM driven firm.

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jrj150
, US
May 12, 2010 9:48 am EDT

the same thing happened to me. I bought coins a year ago for 316 apiece. Even with gold going up 200 bucks since then my coins are STILL cheaper on other sites. I disappointed in Beck, Levin, and all of those guys for endorsing a place that rips people off.

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11:45 am EST
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Goldline International Terrible experience

Several years ago, I filled out an online form of Goldline Interntional's to receive some literature about investing in precious metals. Soon after I was contacted by John Arnette, a salesperson with Goldline. John was pleasant and convincing. He informed me that I should view him as an 'adviser' similar to my stock broker. I was interested in buying gold but was not yet ready. When the time was 'right', I called John back with the intention of purchasing a large amount of Bullion gold. The price of gold at the time was $420/ oz. and the price of silver was less than $7 per oz. In my opinion that was pretty good timing. John 'advised' me to talk further with one of Goldline's Numismatists. I was young as a precious metals investor and was looking forward to the education and 'advice'. The Numismatist sounded very educated and convinced me to invest half of my money in Silver PCGS MS64 Peace Dollars. I agreed, as he told me that these had sold for as high as $250 each in the 1980's. I purchased 1000 of them at a price of $52 each ($52, 000 in Peace Dollars).

I recently called them back to re-sell my Peace Dollars. They told me that they would pay $47 each. At this time, the price of silver had doubled from the price it was when I first bought from Goldline. I asked the representative, 'What would the price of silver have to be for me to get my money back?' The buyer from Goldline informed me that it would likely have to hit $20 per oz. before I could get $52 a piece for them. When my stock broker 'advises' me on an investment, he certainly does not trick me into buying something that would have to more than triple before I can break even. It was this phrase from John and I quote - 'We are telling our customers that they should view us as someone similar to a stock broker' that hooked me. What a bunch of liars and deceivers these scam artists are at Goldline. Beware friends. If there is a class action suit against this company, I want in.

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Darlene Guarascio
, US
Jul 17, 2017 5:49 pm EDT

This company is just a real scam. Lisa, you got my money and good for you. No use crying over spilled milk. Get a real job where you have to work like the rest of us you scammed. SHAME on you for being a part of a company that was investtgated for fraud. Yes, investigated for fraud. Punch in Goldline complaints and see the video ABC news posted on November 1, 2011. Goldline execs being investigated for FRAUD. You have to be as ashamed of yourself for getting involved with a company involved in criminal activity as I am.
I invested over $18, 000 into a gold IRA that was valued at a little over $8, 000 by Gold Star. Gold wanted to buy it back for $7, 500.00. Like they didn't swipe enough out of me. Lisa Weedman, Director of Client Relations, said I never called her concerning the devaluation of the account. I really did (always trying to cover her but) and she told me to leqve it in for at least 5-7 years, which I did. It is worth less than 1/2 of what I invested. Contacted the DA of California and she sent him a bunch of figures on meltdown values, basically saying what she sold me is a pile of junk. Please review that tape put out by ABC on November 1, 2011. It can't be scrubbed off the internet as bad comments can.. No one will help you if you get involved in a racket like this, so please do your homework before you buy gold. I do my buying from American Eagle Coins. No deceit involved with this company, they are straight forward.
When I reviewed all the complaints about Goldline I felt grateful I only invested what I did and not anymore of my investments. Some people lost a lot of money investing with this company.
Lisa seemed to know all about my transactions, but she never handled my purchases. Jim Gibbons, who flew the coop when the coop when things got hot lwas the agent in charge.. Goldline had to pay $4.5 million to customers who got scammed to avoid criminal charges. By the was, Lisa, the $800, 000 was agreed to be set aside for future claims, not unhappy customers. Get off my back and I will get off yours, Goldline. I am not in the habit of getting involved with a company that involves itself in criminal fraud.
There a lot of good gold companies out there, but this company is not one of them. Please review that tape from ABC News. They can't take it off th4e internet and really think about you are doing before you invest.
I don't want Goldline to EVER contact me again in anyway. If you read this, please know that I am informing people of your business practices so they don't get scammed. I am still reading reports coming in about you. GOLDLINE, YOUY STINK!

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V Whittlehouse
North Hollywood, US
Aug 02, 2013 2:02 pm EDT

By reading some of the comments here, I am not sure that these upset investors of gold from Goldline International (or similar companies such as Merit) understand the nature of precious metal purchases as investments. When I read the complaints about Goldline and similar companies, the complaints are all very similar, and all seem to be from investors that just don't understand precious metal investments in general. Most of the complaints are about high "buyback" costs associated with recent purchases, and therefore they deem companies such as Goldline a "scam". However, if investors would read the disclosures, the buyback costs are high and are fully disclosed. Goldline is one of the companies that do offer to buy back the gold it sells, but they buy it back at their current cost on that given day. If you don't like the associated costs, sell your gold where you will get as close to a retail return as possible. Ebay is a great place to sell gold, and there are hundreds of other places that buy gold...sell it where you will get the best price. The people on this complaint board have not done their homework prior to investing, and do not understand that one should not buy gold, or any metal, if they will need to sell it again within a year or two...They do not understand that gold is a great "long term" investment, not short term. If you are buying gold, and you will need to redeem your money within the next few years, stay away...you will lose money. But if you are looking to hang on to your gold for the long haul, create a hedge against a volatile economy, diversify your investment portfolio with something tangible (gold and silver and other metals have continuously outperformed most other investments, including real estate), then the metals offered by Goldline are a great investment. The account executives at Goldline are well trained professionals who are knowledgeable about the products they sell. They deliver what they promise, and I will continue to do business with this company which is an industry leader. They didn't become one of the best in the industry by ripping people off. Do your homework, and if gold is the right investment for you, then Goldline is one of the best and most reputable companies to deal with.

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Jackie B.
Federal Way, US
Jan 08, 2013 7:05 pm EST
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There are good and bad companies out there. I don't know much about Goldline but I will keep your warning in mind when talking with friends. It seams when ever there is money involved there are always dirt bags out there that are willing to take advantage of people. Like I said I don't know anything about Goldline so I will not place judgement on them. Instead I will heed your warning and use caution if dealing with them.

I agree with Donald in regards to Regal Assets. I learned about Regal Assets after visiting a dot com site called irasgold that happens to be owned and operated by a married couple (or so they say) I don't have any reason not to believe them. I left a feedback on one of the articles on their site in an attempt to contact the couple. I am lucky I did because they are totally cool. They offered me a much better deal then if I had just called the 1-800 number or gone straight to the Regal Assets company.

I don't know of anyone or any other site that offers money back on your gold and silver purchase. The prices Regal Assets offers on precious metals is extremely competitive so I was shocked when they offered me an even better deal. Keep in mind they do not advertise this special deal it is shared only with those that contact them directly. You will not find anything on their site that talks about the discount. Leave a comment on their site and tell them Jackie sent you. Not sure it will help but its worth a try. Of course I had to wait a while for a check to show up in my mailbox but it was kinda cool to get paid money back for investing in precious metals.

Either way I feel Regal Assets is among one of few respectable companies you can work with and if you are not interested in the discount you could just go straight to the Regal Assets site. That is if Goldline hasn't scared you away from investing altogether. Just remember once you make direct contact with Regal Assets you can no longer qualify for the discount offered by irasgold (my buddy learned this the hard way) apparently the contact must start from the irasgold website. There might be others that offer this discount so take a look around if you want. I wasn't able to find one but it does not mean you won't have better luck then me . You could also try out Leer. I don't know anything about them but since Donald mentioned Leer and Regal Assets in the same breath, I would guess he must have put some time into researching the two companies. Good luck, be smart and invest wisely.

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beakerfish
La Puente, US
Dec 15, 2012 8:08 pm EST

I bought gold from Goldline. My first two purchases, I made a profit on paper. I thought to buy gold because of the consistency of gold rise in prices over the years. Although, it was based on demand and supply, I decided to put some money into gold as a part of a try. I didn't completely understand it. I knew that gold was used in computers. Computers were being smashed for their gold. It's a precious metal. Limited amount. Growing need with population. My third purchase, I had a terrible experience. Perhaps, my profit on paper on the first two purchases caused that. I thought to put in $4, 000 this time into gold. Then, I found out about Goldline's price raise to make profit on the purchase which was a large percentage amount. When I saw that, I felt conflicted. I wanted to buy before I heard the price. it was probably 12%. That was greater than my expected rate of return from gold. My agent said "buy". "Hold it for two years". I felt pressured. I saved this money for this purchase. Now, it wasn't looking like a good purchase. Gold market price hasn't covered the difference yet. I made that purchase while feeling pressured. I look at that as a possible mistake. sometimes as a mistake perhaps. I hated being pressured and feeling pressured at that moment. I hate the idea that a person feels pressure to buy at a mistake to buy the product.

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mollymaie
, US
Dec 07, 2011 12:20 am EST

Please all, contact the Santa Monica DA's office. They would love to talk to you all.

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Ben26
Sunland, US
Mar 16, 2011 11:57 pm EDT

I had a very similar experience with an "advisor" from Goldline International. Fortunately I did not purchase anything from them.

I filled out the on-line form requesting an investor kit. Soon after receiving the kit in the mail I got a phone call while at work. The woman from Goldline was using a scripted sales pitch which I recognized right away. I informed her that I would not be purchasing anything that day, but instead was gathering information in anticipation of making an informed decision in the near future. Her response caught me off guard... “What are you waiting for? The price of gold to go up?”

I asked her what products she had to offer. She said that the hottest gold product was the gold Panda coins which weighed “nearly 1/10th of an ounce” and were 99.99% pure gold bullion. The word “nearly” was clearly a red flag!

Keep in mind that the spot price for gold was around $970 at the time this conversation took place.

I asked what the price for these coins was and she told me they were $190 each. I informed her that would come out to $1900 for “nearly” 1 ounce of gold. Her response “Oh no, it isn’t!” She then told me that 10 coins would make an ounce. I corrected her by including the word “nearly” again. She told me that most customers purchase a roll of these gold Pandas. She said that there were 100 coins in a roll and the cost was $19, 000!

She continued with her sales pitch and basically ignored all of my concerns. I asked about storage fees and she could not answer because she “did not have her sheet in front of her.” Same story when I asked about shipping costs.

I told her that I felt Goldline was a scam and I was not going to do business with them for any reason. At this point she hung up on me without saying another word.

She called me about a week later obviously not remembering how the conversation had ended. When I reminded her she hung up on me again.

This organization is CRIMINAL! Honestly, I don’t understand why they are still in business.

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Ihategoldline
Pomona, US
Mar 09, 2011 5:11 am EST
Verified customer This comment was posted by a verified customer. Learn more

I just found out I got ripped off by gold line, I setup account intended to purchase 1 oz maple leafs but the sales went his way to take me into the rare coins I did not fall for, but then he pushed me into the 1/10th oz to 1/2 oz coins where they have 35% markups, after research I found that I can easily purchase exact coins from other companies near the spot price! Gold line simply lie to it's customers for profit! Why are they still in business after reading all these complains?. Is there no justice in USA anymore?

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Goldline Victim
Long Beach, US
Feb 09, 2011 8:52 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I also had a horrible, nightmare experience with Goldline. I feel for everyone who has been treated poorly by this company. I invested in gold to gain more financial security and peace of mind. The truth is, what I got was financial LOSS, stress, confusion, anxiety, hype and in my opinion, a lot of BS.
The worst experience in my life.
I created a blog to tell my story and to help empower others to make better investment decisions. I hope it will add to a more honest investing world. Please visit. Let's all work together to out less than honest companies. www.mygoldlinedisaster.com

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Charles NIcholas
Lakewood, US
Dec 10, 2010 9:54 pm EST
Verified customer This comment was posted by a verified customer. Learn more

In 2007, I purchased from Goldline, two $20 gold pieces from the SS Republic Shipwreck. I was assured that these coins were rare and would go up in value at a rapid rate. My Goldline rep advised that I buy two for $35, 000 each (35 % was commission) and sell one when the price increased to a value to give me one of the coins at no cost. Boy, was I a sucker; I bit hook, line and sinker. In 2010, five years later, I found that Goldline was making a market in the SS Republic coins and that they were still selling the $20 gold pieces for $35, 000. I decided to take my beating. Goldline paid me the bid price, $22, 750 for each coin (the ask price less 35%) less one percent liquidation charge. I had to pay plus $80 postage and insurance to return the coins. Goldline didn't do anything illegal but they did represent that the coins were more valuable than the actual value and they represented that the market would bid the prices up because the coins were so rare. The only thing that was rare in this situation was a healthy quantity of common sense on my part. Chuck

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OttoDog
bryson, US
Nov 21, 2010 10:03 pm EST

Tulving, APMEX, and Gainesville have the lowest commission, and, although Tulving is gruff as hell and has a unique definition of "spot" (kitco offer price), the spread between buyback and sell price is minimal.

GoldLine is (up til now) legalized theivery on a monstrous scale. Blanchard's shills keep posting here, but they have a 16% premium on their product, unlike the 2% to 4% typical of the three aforementioned firms.

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Goldline International - racist, scamm! be careful!

I am a worker at this place. all the salesmen are creepy. they want to make a killing off of you, no matter what! they have a radio show that spews lies, and Mark Albarian is a RACIST! I work for him and he has a problem when the black folks are talking to eachother, i was also instructed to not look at the gold in the glass case! WTF? I am always afraid...

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