Menu
Graduate Management Admission Council [GMAC]
Graduate Management Admission Council [GMAC] Customer Service Phone, Email, Contacts

Graduate Management Admission Council [GMAC]
reviews & complaints

www.gmac.com
www.gmac.com

Learn how the rating is calculated

3.7 115 Reviews

Graduate Management Admission Council [GMAC] Complaints Summary

77 Resolved
38 Unresolved
Our verdict: With a good resolution rate, Graduate Management Admission Council [GMAC] generally handles customer issues well. However, it’s important to be proactive. Familiarize yourself with their processes and services. Reading through various customer experiences will provide valuable insights into how they handle complex issues.
Verified
The authenticity of the customer service contact information for Graduate Management Admission Council [GMAC] has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Graduate Management Admission Council [GMAC]. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Graduate Management Admission Council [GMAC] reviews & complaints 115

Sort by:

Newest Graduate Management Admission Council [GMAC] reviews & complaints

ComplaintsBoard
A
4:56 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Graduate Management Admission Council [GMAC] escrow padding; illegal fees; tampering with payments

If you ever have the chance to avoid doing business with GMAC mortgage, please follow the warnings of others on this site. I had a 30 yr fixed rate mortgage from a local mortgage lender, then the loan was sold within 60 days (a common practice). GMAC acquired my loan. I never have missed a payment, never had been late all seemed well. Until GMAC sent me a 15 day notice that my payment would increase by $260 a month due to anticipated property taxes due a year ahead. They forcasted a $260 increase even before my city's assesors office had completed the estimates. I had no option but to begin paying the increase or have my credit indicate that I was not making my full payment. I couldn't find any help and could not afford an attorney. Why would I suddenly be at risk of defauling on mymortgage based upon inflated escrow for more than a year ahead of it's due date (November 2009) when so many other people were defaulting based upon balloons variable rates? I did the right thing I thought. Wrong, I should have gone with a local bank. But this was my first home, my dream, and as a single parent I believed I made a smart investment that I could afford. It has been a continual nightmare dealing with them. I wrote a formal letter requesting a new escrow analysis and quoting federal law. In 60 days my payments were returned to normal and I eventually received a refund! Now, I get letters telling me they've done a new analysis and if I don't pay 4 cents, their estimated shortage for taxes in Nov. 2009, it will be reported to the three credit agencies! When I paid over $100 extra for a payment 16 days prior, they made an automated error and took that payment and applied it to principle, then saying that I missed a payment and subsequently reported it to my credit agencies AGAIN. It took 3 months for them to check their records and correct their errors, although they had not yet filed the corrections with the three national credit agencies, now my score is not high enough to get a refinance through a local bank with better rates. Gmac even has the nerve to charge me $186.28 for the fees for them to correct THEIR automated error for the extra payment I made. They bother me at work, despite several requests to not call me at work. I have record of all cashed checks by GMAC concering my mortgage, consistently on the 4th, I make sure I send in payments before the 15th of each month. Nevertheless I have to spend so much time continually correcting their errored reporting, stop the harassment and deal with their incredible incompetencies. It's so rediculous I laugh, to avoid crying.

Read full review of Graduate Management Admission Council [GMAC] and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
B
B
blong
Afton, US
May 24, 2010 3:59 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Here is a letter I just emailed, sent and faxed to Our President Obama. It reflects the similar situations I have read all through this complaint page! Come On It Screams Class Action. We need to do something!

Mr. Obama, I am going to let you know a little about myself then my husband. Then I am going to tell you how all your loan modification programs are not being followed how the big banks are in RESPA violations and how they do not seem to follow your instructions. Leaving us homeless after fighting for the last 10 months to have our loan modified and our payments lowered, and finally how it was sold on May 18th leaving us essentially homeless. Shame on somebody but no one knows whose fault it is!
I am a 50 year old female this year who has worked hard labor all my life. From the Oilfields to Driving Semis to finally working in a Phosphate Mine where I was injured on the Job. 10 Years with no accidents, the accident of which I speak was deemed not my fault. I was fired as the outcome because my Doctor at the time would not release me. Nice Isn't it. I sustained severe nerve damage rendering me unable to lift, sit or stand for more than an hour at a time. I have to lay down on the couch after doing any activity, on my back for at least two hours. Which is where you will find me most of the time. Nice existence would you say? I use to be a very strong person until this accident. My job entailed carrying one bucket of ore in each hand up forty two stairs for twelve hours. Piece of cake until I was hurt on the job. Now I guess you could say I am as close as an invalid as you can come with out being in a wheel chair. I am being sued for twenty six thousand of medical bills as the Ins. I had was cancelled as was the workers comp when I was fired. Also Nice Isn't It!? Oh and let me not forget to tell you that I have a 16 year old boy who is excelling in his High School. He is an Honor student with a 4.0 GPA. His Senior year will be next year and he has already compleated almost a full year year of College credits. What do you suppose will happen to this young man and his future because of all these events leaving us homeless? Something I am sure you will never experience. We should never have had to either if your wonderful programs really worked. Where is the enforcement for such programs?
Now my husband Donald E. Long was a Vietnam Vet. He has two purple harts a silver star and was offered the medal of honor of which he refused because when he came back from fighting for our Country full of Shrapnel, missing one lung and having an eye which he will never see out of right again! Why, Let me tell you because he laid in a rice patty swamp for twelve days while his eye lay on the side of his cheek. He came home and was treated worse than most people treat their dogs! That did not detour him. He lifted his head up high and went to work. He has ran every piece of equipment you can name. He has driven any truck you can mention. He has logged, worked in the log mills. He has ran the log skidders. Wages then wore horrible but the cost of living was not ten times higher than wages. Thus he survived. Now because of his age no one will even look at hiring him. Pretty nice is it not!? Now we come to the house issue. We bought this house in July of 2004. From GMAC with a VA Ryder. We were doing fine. I was working making four thousand a month (before Taxes). My husband made thirty thousand a year for a while. He was increased in salary up to the point of fifty two thousand a year. Then comes my accident. Bang loss of a several thousand a month income. Next we were called by a VA Rep. who told us our loan was being sold over seas and the interest rate was going to go up to twenty three percent so we should refinance and since Donald was a Vet. we would get a fixed interest rate of four and a quarter. We would not have to pay anything. We thought boy we had better do this or we will be in trouble. Well when it was all said and done we did get the refinance but the interest rate was six percent and they had tacked on another ten thousand dollars. There goes our Equity!
Not only that but when I went to make our first payment I had received no payment papers. I had no idea where to send the payment. I called GMAC and asked if they might know who bought our loan so I could pay. Guess what I was told? We still have your loan you need to keep sending it to us! Amazing isn't it? We knew we were not going to be able to make the extremely high payments. I put in for a hardship loan modification. I was denied, Why, ? because I was not behind. Well we are really struggling now. Again I put in for the modification. Again I was denied. We were not far enough behind. I then went to a loan modification Co. who submitted my modification. Again Denied. This time was because the bank decided we made too much money. Went through another Modification Co. Again Denied. This time because the bank said if I could pay a loan mod. Co. I could pay the payments. Is the picture getting clear to you yet? Tried it on my own two more times now we don't make enough money. Went to three more loan Mod. Co's, was denied again. Then my husband was laid off due to Our wonderful state of Economy! The last mod. co. took my money and never gave it back as their contract said they would. Now We are out that money! Went through one more to save our beloved home and property. The bank had a sale date. It was for April 24th. The lawyers got it postponed until the 18th of may. The bank was working our modification finally and we thought maybe we were going to be able to keep our home. Guess what? They by your federal law was not supposed to sale our home while working on our modification, they did. Sale went through at ten o'clock on May 18th. Where is the honor due to people who have nearly died to fight for our country? There is none. Where is the honesty in the big corporations now days? There is none! Oh the bank gave us two options. One I could have someone buy the home and rent it back to us. Like that is going to happen, unless maybe you will feel gracious enough to accomadate us as such. How about it, would you buy our house back and rent it to us? Or option nimber two is I can give them twenty thousand to re-instate us back on the loan then we can try the modification course all over again. What a bunch of BS. Come on Mr. Obama you are our Comander and Chief. You are giving billions of dollars away to other contrys for homeless. Try taking care of your own countrys people for a change. Have you ever thought there are people here who need their homes as well?
I realize that people who make the measly wages as we were making are nothing. I realize that people who work hard all their lives mean nothing. I realize that people who have fought for our country, almost died and came home is nothing. I realize these people are all treated as if they are nothing. But I would like to tell you that all these nothings are the reason people as yourself are where you are! You who keep putting out all these great programs to help Vets. To help people who are unemployed. Who are in great debt. Let me tell you Mr. Obama none of these are real. None of these WORK! I suppose If I were a minority, which by the way, it would seem these days the Caucasian is truly the minority I could get help. So I ask you, when do people who mean nothing get to recieve some help so they can in their retirement age at least have a home to call their own and at least a meager existence?
I would truly love to here your answers on this because we are now homeless. We are honest law abiding people whom I believe should be shown a little respect along with several other people in our United States with the simalier situation!
Bonnie Erickson Long
Donald E. Long
blong@wyoming.com

A
A
Amlaine
Commerce City, US
Oct 07, 2010 7:41 am EDT
Verified customer This comment was posted by a verified customer. Learn more

GMAC Mortgage is the biggest bunch of ###s I have ever dealt with. I am short selling my home, with GMAC being my second mortgage. We are short selling or home, because we are having another child, and with our high interest rate first and second (it was our first house, and we are statistic of the predatory lending practices that has sunk the mortgage industry). Long story short, the first mortgage approves the short sell, and is willing to give GMAC $3500 in the short sell, and has set a closing date of 30 days. We then engage GMAC to get this done. Well, this is where the clowns come into the ring at the circus. We get absolutely no response from a Peter Knapp who is assigned to our case (COMPLETE INCOMPETENT FOOL). He says he is providing us tasks, however we confirm with him - 11 times - we are not receiving them in equator (system they use). No response for almost a month, I get desperate (as our closing date has come and gone, and our extended closing date is a week away), and I call CEO Tom Marano. Tom passes me along to Sharon Robinson, whom I am sure is just an assistant with no title, and get absolutely nowhere. I escalate to Tom again, no response. Our second closing date is tomorrow 10/8, and I have been notified by my title company, who also is incompetent, that there is no way we can close on Friday. My buyers, who have been patient, are now having to walk away because their CHAFA loan expires tomorrow. With the baby coming, we have no time to start this process all over again, so we will have to foreclose. Keep in mind, we have done everything right during this process. I have NEVER missed a mortgage payment, I started this process early enough that it should have gotten done. If it were not for Peter Knapp, Tom Marano, and Sharon Robinson, we would have completed this short sell. This company has absolutely no sense of urgency, and no care in the world for the customer. I would like to point out, Tom Marano, with the bailout money that GMAC received (to the tune of $17 Billion), received a bonus check last year for over $5 million. Nice to see they are using the money to help the industry get better, but no. Same old shenanigans, same old games, all hurting the consumer. I understand I made a mistake by signing those mortgages, and I am willing to pay for those mistakes, HOWEVER, I am not willing to pay as bad as I will be with a foreclosure. And of course, there is no recourse for incompetency in the mortgage industry. They can get away with what they did to me, and what they do to thousands of people a year, because they are govt owned, and the govt gives 2 cents about its people.

K
K
khloee04
ft wayne, US
May 24, 2010 4:07 pm EDT

unfortunatly those programs only work if you have acertain amount of income and a low amount of debt. You need to look into filing BK. They dont sound like they are going to let you keep the house which may be a blessing cause why would you want to keep a place you can not afford?

ComplaintsBoard
J
7:41 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Graduate Management Admission Council [GMAC] false reporting of information

Gmac Mortgage sent me a letter received on 21 Apr. 2009 saying my loan was in default. I had talk to GMAC Mortgage in Apr. and ask why my payment had gone up and was told I needed to pay the short fall on my escrow account. I told the person I had in Feb. 2009. The lady check and said yes I had and it had been misapplied and it would be changed. Then the letter on the 21 Apr 2009 came again I called GMAC and found my account had been turn over to collections. I could not understand the lady whom I was connected to and she did not want to hear what I had to say. I called GMAC again and was connected to collections again. The person I got this time was Franz and I could understand him and he could understand me he did take a look at my account and said there had been a mistake made and would correct the problem. I told Franz I wanted to talk to a supervisor and was told me one would call me. That same night I was called by John #13818. I explained what was taking place I also explained that GMAC Bank had entered statement against my credit and before this my credit score was 767. He stated he was sorry and he could see I had made all my payments on time and I would be getting a letter from GMAC, Then on 22 Apr 2009 a lady came to my home and started taking pictures of my house she told my visitor the home was in foreclosure and we needed to contact GMAC. I send a email to GMAC Mortgage asking why was I not contacted until the loan was in default and that I had contacted GMAC to see amount getting a lower loan rate and was not told anything then and I had contacted GMAC twice in Apr and nothing was ever said about my payment being late. I ask why was anything added against my credit before notifying me and was told they regret my bad experience. I feel GMAC is wrong and I may contact legal advice if something is not done to insure my good name and credit is not reestablished.

Read full review of Graduate Management Admission Council [GMAC] and 3 comments
Update by John Burris
May 24, 2009 6:59 pm EDT

Not only did GMAC start a illegal foreclosure they also tried to charge me for some of the foreclosure preps. even after filding they they were wrong on the foreclosure. I am refinanceing my home with someone else.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
L
L
Lesrowl2u
Montgomery, US
Jan 24, 2010 12:21 pm EST

WONT DO ANY GOOD TO FILE COMPLAINT ...WATCH GLEN BECK ...UAW IN BED WITH OBAMAMA..THEIR PARASITES & THE REASON "WE" CANT GET A INTELLIGANT ANSWER OUT OF GMAC IS THAT THE EN-GLORIOUS NAZI PARASITES ARE SMART ENOUGH TO STAY BEHIND THE FIRE WALL TO AVOID "RICO" IF N WHEN IT EVER ARISES...IT WOULD BE IMPOSSIABLE TO FOLLOW THE CHAIN OF DECEPTION BECAUSE NO ONE OF WEALTH AND AUTHORITY WILL EVER COMMUNICATE WITH W"E" THE PEOPLE WHOM ENABLE THEIR GREEDY REIN OF TERROR WHILE THE FED PAYS THEM TO DESTROY OUR LIVES AND IN THE NAME OF THE LAW ? ISNT IT IRONIC THAT THE LAWS ARE MADE BY THE PEOPLE WE HIRE TO REPRASENT US "WE"& NOT ONE LAWYER IN 11 YEARS HAS REMOTELY BEEN INTRESTED IN THE TIME CONSUMING TASK OF "LIBERTY AND JUSTICE FOR ALL" change it is ?its LIBERTY & JUSTICE 4 ALL THAT CAN PAY, TO PLAY...C MON PEOPLE ...SLAVERY WAS ABOLISHED YEARS AGO...YET WE THE PEOPLE ARE SLAVES FOR AT LEAST ONE OF THE SEVIN DEADLY SINS>>>GREED.>>>LOOK AROUND ALL LAWYERS ARE LIVING LARGE -REAPING THE FRUITS OF OUR BLOOD SWEAT & TEIRS...ASK UR SELF 1)HOW MANY LAWYERS WERE IN THE CLASS OF 2009, O8, 07, 06, 05..etc..WHAT IS THEIR GOAL & THEIR CARREAR LENGTH IN YRS AND WHAT SINGLE PROFFESSION MAKES UP THE MASS MAJORITY OF CONGRESS, SENATE, FINANCIAL INDUSTRY, OBAMAMANS, UNION HEADS -GENERALLY ALL OFR THE CARREAR GOV HEADS THEIR ADVISORS THEIR FREINDS etc...THE ONLY ACCOMPLISHMEANT OBAMAMAN ACHEIVED WHILI A SENATOR WAS TO NOMINATE THE HEAD PARASITE AT AMERIQUEST MORTG AFTER BEING FOUND GUILTY OF UNCONCIONABLE ACTS AGAINST "WE PEOPLES"WHICH MADE HIM A BILLIONAIRE>>ROLAND ARNEL NOMINATED TO REPRASENT "WE PEOPLES AS AMBASSADOR TO THE NETHERLANDS...BY BARAK OBAMAMAN JUST TWO WEEKS AFTER BEING FOUND GUILTY OF EVERYTHING GMAC AND MORE ARE DOING...FINED IN CLASS ACTION 300 MILLION WHICH AMOUNTS TO POCKET CHANGE TO THE BILLIONAIRE ARNEL...MR ARGENT/ AMC/AMERIQUEST/CITI/AMBASSADOR TO THE NETHERLANDS WHERE HE ONCE STATED HOW MUCH HE AND HIS WIFE ENJOY THE GOOD LIFE /LONG BIKE RIDES THRU THE INFINATE FEILDS OF TULIPS IN THE NETHERLANDS...THANKS TO OBAMAMAN the lawyer doin what lawyers do LIVE LARGE OFF OF "WE THE PEOPLES...blood...sweat...teirs...ISNT IT IRONIC THAT LAWYERS MADE THE MORTG CONTRACTS, THE LAWS THAT PROTECT THEM, EVEN THROUGH CATASTROFIC UN CONCIONABLE ACTS, THOUSANDS GET RICH PROTECTING CORPERATE GREED...OTHERS TELL LIES AS GOV, ELECTED LIFERS, LIVIN LARGE 4 THEIR ALL EVEN THE CLASS OF 2009 EARNING THEIR FREE RIDE BASED ON LAWS MADE BY LAWYERS FOR LAWYERS AND 4 THOSE OF US >THE ENABLERS...WELL EVEN THE CLASS OF 2009 WILL LIVE LARGE OFF WE PEOPLES MISSERY...BELEIVE IT ?LES ROWLAND ...ACOUNT #[protected] CMON PEOPLES ?STOP THE MADDNESS...TERM LIMITS...NO MO FREE RIDES TO WASHINGTON 4 LIFE...LESROWL2U@YAHOO.COM...DO SOMETHING PRODUCTIVE OR SHUT UP GREED NEEDS YOUR VOTE, UR CASH UR MISSERY UR FREE WILL & UR CHILDREN WILL SUFFER IMMENSLY FOR the SAKE OF GREED N NEED

E
E
eaglerest
Key Largo, US
Sep 12, 2009 4:41 pm EDT

GMAC told us to qualify for Loan Modification to be one month late which they did not approve in end. Was asking for interest rate reduction no additional money and loan is 1/3 of the value of the house in this market.
I did miss a payment first time in the 20 years I had a mortgage with possibility to lower my payment $400-$450 because of the low rates at the time. Had excellent credit until we followed GMAC our business partner for years. Now our credit score dropped 100 points and had to pay $400+ in late fees.
How many people did they charge late fees and how much money has GMAC received from people seeking help and their guidance?
I too am contacting all the agencies that I can and filing complaints.
Simply wrong...GMAC took a bail out...
Barbara (Florida)

M
M
Michael
Inglewood, US
May 24, 2009 11:13 am EDT

I agree. GMAC started an illegal foreclosure process on my home. I am an owner of a forensic loan auditing company. I am interested in collaborating the federal and state violations that GMAC commits against it paying customers. If anyone is interested, I will have a FREE audit done for GMAC predatory lending victims. Please email me information@freshstartaudits.com.

ComplaintsBoard
M
12:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Graduate Management Admission Council [GMAC] mortgage

On 04/01/09, just before a Sheriff's sale was scheduled for my primary residence, I received the following letter from GMAC:

Dear James
As we have been informed the above-referenced property is vacant, we will be sending a representative to the property within seven days to rekey and winterize, if applicable.

We are taking this action for the protection of our security under the terms of the Mortgage/Deed of Trust.

If you are maintaining the property, please contact teh Collections Department at [protected] and we will attempt to cancel the work order.

Collections Department-Loan Servicing

Since I LIVE HERE, I called to "cancel the work order, " which the representative did right away and seemed eager to dismiss the issue and get off of the telephone. I told her, "You know, I find it hard to believe that with SO MANY forclosures out there, that GMAC is sending people around to each of them to get "informed" about whether the property is vacant, and to rekey the property. This seems like more of an effort to avoid waiting the 6 months after forclosure to kick people out by having GMAC say the property wasn't occupied . . ."

She said that, "Yes, we send those letters out to everyone, and if they call in, we note that the property is occupied."

What a LOAD OF CRAP! So GMAC is putting hundreds of thousands of homeowners in a panic, as if they had nothing else to have anxiety about, by stressing them as to whether they have 7 days rather than 6 months to get out of their house after forclosure. And they do this because GMAC is too lazy, cheap, and greedy (sound like a familiar pattern? Like the one that got us into this mess?) to actually let the presumption be that the home is occupied, or to go check it out for themselves. There was NO INFORMATION that would have suggested I was NOT LIVING HERE. GMAC was on a fishing expedition and was hoping to bypass the President's efforts and statutory timeframes by claiming they'd made an effort and found the home unoccupied due to a lack of a response. If that's not illegal, it should be. I recorded the conversation.

Read full review of Graduate Management Admission Council [GMAC] and 1 comment
Update by Mike C
Jun 03, 2009 1:18 pm EDT

People reading this post are likely in distress, not fake-### money-mongers like you who bless with one hand and back-hand you with the other. I don't care WHAT people see me as, because I'M NOT HERE TRYING TO MAKE MONEY like you! I'm here to relay my experience, FOR FREE, in the hopes that it helps them avoid people LIKE YOU. You'd swear you were Christ on the Cross the way you make it sound like you're laying down your life for us all!

"Well, I was wondering who would be the one to reduce themselves to using school bully language . . . you aggressive, one track minded person . . . " Hypocrite!

I'm not on here to write a book. If you are, then make it a love story and KISS MY ###. Over and out. Viva la revolution!

Update by Mike C
Jun 01, 2009 4:35 pm EDT

RMS,
Yeah yeah yeah . . . like a slimy politician using every response NOT to issue a fact, but to make sure you get your chance at equal spin. WTF ever.

And learn proper English. It's the first signal that you're a scammer.

Go learn about all "downside" predatory companies like yours? Yeah, I'll get right on that. If people had time to do that, we wouldn't need websites like this, WHICH ARE FOR CONSUMERS, not for free advertising, ###. What you're doing is like advertising for life insurance at a funeral. Real f***ing sensitive. But hey! Who needs sensitivity when there's money to be made, right?!

Update by Mike C
May 31, 2009 9:08 pm EDT

Screw off. You're making money off of other people's sorrows, and no matter what helps you sleep at night, that's f----ed up. I wish you the worst of luck in your endeavors, because I want the full extent of the problem to play out (and hurt) the greatest number of people who helped to get us into this mess. Companies like yours only help mitigate damage, ultimately, to the top tier of this house of cards. Sell your lies to someone else . . . oh wait . . . you've already told me that's your intention. Sorry. . .

Update by Mike C
May 13, 2009 11:24 pm EDT

get this crap offa here

Hide full review
1 comment
Add a comment
H
H
Hagarme
Vancouver, US
Apr 21, 2009 2:43 am EDT

My wife and I just filed six complaints against GMAC, Three with State reps in the State of Washington, BBB of Iowa, Attorney General of the state of Washington and the Attorney General of the US. GMAC is nothing more than Mortgage Nazi's. They told us to get help with the Housing Education Project then submit the information for our modification. They then modified our loan using old account information and then admitted not using the information we put together through HEP! (Lauren Costill is great!) Our Payment now is higher than before? What, thanks Nazi's now I can re-default.

ComplaintsBoard
D
12:04 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Graduate Management Admission Council [GMAC] awful company

Purchased a Saturn at the end of the lease. GMAC wants to charge me millage on a car I purchased. I paid more than the residual value and the full amount required by GMAC as a payoff amount. Now they want $1400 for excessive millage. I bought the car. What a rip. They are threatening me and ruining my credit.

Read full review of Graduate Management Admission Council [GMAC] and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
B
B
Benz bell
Scarsdale, US
Jul 15, 2009 7:40 pm EDT

curry chevrolet is the worst GM dealer! They are so rude with their brown teeth and fat saleswomen never go there!

R
R
Robin CT
manchester, US
Jun 11, 2009 10:16 am EDT

OMG. Let me just tell ... I will NEVER do business with GMAC again!
Once I go over a DAY late on my payment, they are calling my cell phone and work phone at least 6 times a day, and hang up when I answer the phone. I thought I had a 10 day grace period?> I also own a BMW, and have a loan with a credit union, and I should of went through the credit union for the Hummer. GMAC is just awful. They don't care about the customer. And they stalk you once you are even a day late! I've been a customer for 4 years with them, I was late three times. And each time I've been late, they have harassed me for payment, and it made me extremely uncomfortable. I had to call them and yell at the girl to stop calling me 6 times a day, and as late as 9:00 PM.. and early as 8:30 AM on a Sunday morning, and I'm only 3 days late! They are awful and I am letting all of my clients and associates know to NEVER NEVER NEVER do business with GMAC.

ComplaintsBoard
M
3:16 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Graduate Management Admission Council [GMAC] closing fee

I had a chevy colorado on a smartbuy. I still owed on the vehicle, but I traded it in for an impala in november of 2007. My dealer and I had to get gmac on the phone to get a payout. During the course of the conversation, gmac stated that I would receive a refund. I thought, "wow, great." well, a month passed by and I called gmac. They said the truck was still on the lot, and nothing could occur until they sold it on auction. Needless to say, the truck did not get put on auction and then sold until february of 2008. They finally sent me a refund for $600. Two months later, I get a letter from gmac saying I owe $250 for a closing fee. I called them up asking why I would owe a $250 closing fee when they sent me a refund for $600. Why would they not take the $250 out of the $600. The representative told me not to worry about it and they will waive the fee. Granted this is either march or april of 2008. Fast forward to april 10, 2009. I received a letter from them stating that if I pay $200 within the next ten days, the debt will be closed. So I called them up again. It turns out that the waiver was denied, no one notified me of this. They stated that they did attempt to contact me. I called numberous times complaining about this. The first two reps stated that there was no phone number on file. The third stated that there was a number on file and that they did attempt to reach me. When I asked to talk to a supervisor, three different times of the day they stated that the supervisor did not start for another thirty minutes. When I finally talked to a supervisor, she stated that someone contacted me in august of 2008. I have no record of this call. When I asked for a transcript of attempts to contact me, they refused to give me a copy. I've had the same phone number and address all during this, so I know they are lying. My current car was also financed through gmac, so any mail from them I paid particular attention to. They are saying they attempted to contact me, which they did not. They won't even give me evidence to prove it. I told them to check my payment history, i've never missed nor have I ever been late. I told them to check my credit score and they would see that I take these things seriously. It's not about the money, $250 is not a big deal. This is all about principal. They lied about attempting to contact me. They sat on this for almost a year, and they expect me to pay within ten days or they will send it in and affect my credit. I told them I will send what I can afford when I can afford it. I've decided to send them $25 a month, so I can satisfy this situation eventually. I will not ever in a million years use gmac again, and as long as I have air in my lungs I will tell everyone I come into contact with. I did file complaints with the better business bureau and also the federal trade commision. If anyone knows of anywhere else I can complain please let me know. It would absolutely positively be my pleasure to.

Read full review of Graduate Management Admission Council [GMAC]
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
D
11:18 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Graduate Management Admission Council [GMAC] gmac mortgage fraud

This arbitrarily placed a 12 year old closed account back on my credit report despite knowing that the account had been assumed by another party and despite reporting the account as closed for the last 12 years. They were unwilling to change the information when given evidence of their mistake. They were unable to produce any documentation supporting their placement of the account on my credit report. AS a result, while waiting 30 days for it to come off of my credit report, I lost the house that we had been closing on since my credit score dropped from 775 to 615 because of this one derogatory account. GMAC showed complete lack of customer service or understanding. I can only hope that they go out of business and that the government does not bail out this inept company.

Read full review of Graduate Management Admission Council [GMAC] and 5 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
5 comments
Add a comment
W
W
whitelighter
Sterling Heights, US
Sep 01, 2010 9:46 pm EDT

Let me be upfront and honest with all of you. I had my loan modified with GMAC scam artists. My loan was reduced from 933.00 to 486.85 per month. Dec of 09 it was finalized. On April of 2010 i receive a phone from them telling me my payments were late and that my house payment was 910.00 a month. After hours, days, weeks, months of arguing, fighting finding out more lies they told me i contacted the FTC, Attorney Generals Office, the Governor, and a lawyer. There is nothing you can do because the modifcation loans are not governed by any state or federal guidelines. In lamens terms the investor who approves it can do or change anything they want to with your mortgage and there is nothing you can do about it but hope you have enough equity and sell.

B
B
Barbara58
, US
Jan 24, 2010 8:28 pm EST

GMAC Mortgage is a terrible company they are trying to scam my 85 year old blind mother out of her home I have tried on several occasisons to obtain one of their bogus loan modifications. Each time they tell me the packet has expired, in the first place this loan should have never been granted. Had they checked her income they(New World Mortgage Company) would've seen that she did not qualify for a loan. Oops, I forgot along with GMAC, Bank One, and Chase Bank were all out to scam an 85 year old woman and not to mention she was blind at the signing of the paperwork. The necessary paperwork was sent in to cancel the loan after New World Mortgage said they never received that paperwork my Mom was afraid that the bank would try to take her home. She told me to start paying the loan she was being charged $700.00 per month out of a $1, 100.oo income per month. A New World Mortgage employee signed my Mom's paperwork put it through, got the loan approved, and it has been a nightmare every since then. It has gone from Bank One as I said before to chase bank and now to GMAC Mortgage who has lied to my Mom, they have all been deceptive, and rude. Something needs to be done quickly about all of these mortgage companies who are treating people so poorly I can only hope, pray, and trust that God will repay them in his way for such vicious deeds

A Very Angry Daughter.

I
I
In-Shock
Los Angeles, US
Nov 14, 2009 11:41 am EST

GMAC trustee services sold my house while they were doing modifications with me. They even sent me paper works a few days earlier! GMAC and their trustee services didn't even know the my home was sold! I was the person to inform them when I got notice in mail to vacate my home. I had a friend pull up the title to my home and indeed it was fraudulently sold! I called GMAC and trustee services and then and only then did they realize something went wrong! And to top it off, the person from the trustee's office that supposedly sold my home doesn't exist! GMAC's trustee services doesn't have him anywhere on their payroll and his title "Limited Signing Officer" doesn't exist either. GMAC and their trustee services keep telling me, they are going to fix it. Their legal departments are working on fixing the situation. Why do I not believe them! In the meantime I had to respond to the "Unlawful Retainer" letter from the crooks that bought my home. And when I told GMAC I needed to respond, they of course told me to wait! I only have 10 days! I'm not going to wait and see how else I can get screwed over! There's more to my story, but too much details. I have all my paper works, every note, name and person I spoke to. I spent over 16K trying to modify loan with GMAC to pay fees and this, that and others, and and I am completely broke. I thought I was in the clear and as long as I could stay in my home with my 4-legged kids, I was ok with it. I am going to fight back tooth and nails now! It's time for us to write to our representatives. Write to your senator, Attorney General and Trade Commission and contact news media. I live in CA and if you live in CA and have similar story, please email me. I want to send a fat envelope full of our complains and letters to Attorney General Jerry Brown, Trade Commission and Senator Boxer. icandies@hotmail.com

R
R
Robert Rodney Vance
Picayune, US
Nov 05, 2009 8:32 pm EST

I can only say you are all a bunch of crooks!

R
R
Robert Rodney Vance
Picayune, US
Nov 05, 2009 8:27 pm EST

I had a variable rate mortgage with GMAC. a couple of years ago they informed me they were soon to reset, I asked to have my interest rate reduced, they refused to discuss. I was soon contacted by a company called Hurricain Mortgage, they offered an 8.5% 30 year fixed rate and told me this a one time offer that I should take even though I was sure I could not show ability to repay. That was a perfect example of predatory lending as they were obviously in cahoots with GMAC You may ask why I believe this, that's easy Gmac bought the loan before it was a signed deal! The appraiser was no doubt in bed with them as she appraised the house for $250, 000.00, a nice round number taht allowed me to borrow $225, 000.00 which paid off most of my depts. However at 69 years old I had to go back to work in order to make the payments. I am now 71 and still working but now have heart problems and don't know how much longer I will be able to work. My payment is due on the first but they give a grace period of 14 days, therefore I never make the payment before the 14th. They now call each Month from India, the person calling is barely inteligable and I am pissed to no end. I think since GMAC took our tax money that will love what I propose. I think the house may appraise for $150, 000.00 by a real bank appraiser and I am willing to sell it for that as long as my debt is cleared.
As a foot note: They took our tax money to bail them out but the still out source there telephone business to India. " Great American Company SLOBS!

ComplaintsBoard
N
10:22 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Graduate Management Admission Council [GMAC] fraud, fraud, fraud

I took out a mortgage with gmac mortgage in 2001. When the initial payment due date was near I did not receive a statement. Not wishing to be accused of making a late payment I contacted gmac by phone and requested the address to make the payment. I was given an address and sent the payment prior to due date.

I was never given credit for the payment. Gmac kept accusing me of failing to make the payment for over two years. During this period I was in touch wit them numerous times on this matter but never got any satisfaction.

Two years later I took out a new mortgage and paid gmac off. After the new loan had closed gmac finally returned my payment by sending it to the escrow company that handled the new loan.

In 2008 I checked my credit reports and found gmac had been and was still sending negative reports to the credit reporting bureaus. I contact gmac and asked that this be corrected. I got a letter stating that they need further information. This in spite of the fact I gave them the complete loan number at the time of my complaint.

To this date I have not received any further correspondence from gmag nor has the credit report error been corrected.

I consider their actions slanderous a damaging to my credit and reputation.

Read full review of Graduate Management Admission Council [GMAC] and 4 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
4 comments
Add a comment
T
T
TRUTHandFACTS123
, US
Jun 30, 2018 4:03 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

John Somers, his complicit wife and certain of their 'associations' will not hesitate to destroy a family''s life all in pursuit of pilfering as much of your money as possible. DISHONEST, UNETHICAL, IMMORAL - Cannot be trusted on ANY level. These people go to church and present themselves as good and holy.
They are NOT.
EVIL and GREEDY best describes them. They have proven their true character.
PLEASE do not entrust these people!

P
P
P. Michaels
Birmingham, US
Apr 04, 2013 10:30 pm EDT

John Somers - Adventure Mortgage CANNOT be trusted. Please, please do not entrust John with any matter related to your finances or your money. He is a very dishonest, unscrupulous, immoral person regardless of his affiliation with church, 'perceived powerful' entities in the community, etc. He is extremely self-serving and will go to any lengths to make money in any way possible. John will not hesitate to destroy your life.

P
P
P. Michaels
Birmingham, US
Oct 14, 2010 10:56 pm EDT

In 2006 I was defrauded by Homecomings Financial who was owned by GMAC. When Homecomings went under GMAC took over my loans. The Mortgage Broker, John Somers of Adventure Mortgage, along with David Karcher of Homecomings/GMAC stated terms to me which were then set-out in my Good Faith and Truth-in-Lending Statements. At the closing table certain facts were not clear. I, in front of witnessses, questioned the terms which were explained to me, in detail, by John Somers, David Karcher, the closing attorney-Stuart Garner who was on the phone with another Homecomings/GMAC rep who, as Stuart defined, was in complete agreement with what was being represented to me. Certain documentation was promised to me which I was told would outline the stated terms in more precise detail. I signed the Note under the guidance of John Somers, David Karcher and Stuart Garner - IN BIRMINGHAM, AL. Upon receiving my first Statement, in Feb. 2007, there were discrepancies which prompted me to phone Homecomings/GMAC with said discrepancies never being explained. I was and have since been treated with such ongoing abuse by GMAC it is incomprehensible. I AM A SINGLE WOMAN ATTEMPTING TO CARE FOR MYSELF AND MY 80 YEAR-OLD MOTHER. I HAVE WORKED EXTREMELY HARD ALL MY LIFE TO ACCOMPLISH THE PURCHASE OF MY HOME.

The promised documentation outlining the precise details never arrived. GMAC began to immediately threaten foreclosure, although I was in touch with Tony Renzi/CEO, attempting to act in GOOD FAITH. Tony Renzi and other executives with GMAC have tortured me since 2007. I was forced to file a lawsuit in April, 2007 in an effort to save my home and to protect me and my Mother. Mother and I have compounded health issues related to this horrific, torturous situation perpetrated upon me.

All of the persons named are criminals and MUST be punished. ALL PERSONS INVOLVED IN FRAUD, MISREPRESENTATION, ETC. WHO ARE CLEARLY SCAMMING GOOD PEOPLE AND, THEN, PUTTING US OUT OF OUR HOMES SHOULD BE IMPRISONED JUST LIKE BERNEY MADOFF. THEY ARE NO DIFFERENT IN THEIR GREED, BAD FAITH AND RELATED CRIMINAL ACTIONS.

I have contacted the U.S. Attorney, the FBI who have told me to contact the FTC, etc. We ALL know the FTC is in coersion with the Lenders as is our Government in general. PLEASE, PLEASE IF ANYONE CAN HELP MOTHER AND I CONTACT ME AT 205.706.1211.

R
R
Robert Rodney Vance
Picayune, US
Nov 05, 2009 8:48 pm EST

I had a variable rate mortgage with GMAC. a couple of years ago they informed me they were soon to reset, I asked to have my interest rate reduced, they refused to discuss. I was soon contacted by a company called Hurricain Mortgage, they offered an 8.5% 30 year fixed rate and told me this a one time offer that I should take even though I was sure I could not show ability to repay. That was a perfect example of predatory lending as they were obviously in cahoots with GMAC You may ask why I believe this, that's easy Gmac bought the loan before it was a signed deal! The appraiser was no doubt in bed with them as she appraised the house for $250, 000.00, a nice round number taht allowed me to borrow $225, 000.00 which paid off most of my depts. However at 69 years old I had to go back to work in order to make the payments. I am now 71 and still working but now have heart problems and don't know how much longer I will be able to work. My payment is due on the first but they give a grace period of 14 days, therefore I never make the payment before the 14th. They now call each Month from India, the person calling is barely inteligable and I am pissed to no end. I think since GMAC took our tax money that will love what I propose. I think the house may appraise for $150, 000.00 by a real bank appraiser and I am willing to sell it for that as long as my debt is cleared.
As a foot note: They took our tax money to bail them out but the still out source there telephone business to India. " Great American Company SLOBS!
10 mins ago by Robert Rodney Vance 0 Votes

I can only say you are all a bunch of crooks!

ComplaintsBoard
B
3:48 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Graduate Management Admission Council [GMAC] discrimination

I wish to file four (4) complaints against gmac bank.

Gmac bank has not given the same equal opportunity to open accounts and earn the higher interest rates they advertise on t. V. To all who apply. Thus I wish to also file complaints of false advertising over television against gmac bank due to this. And I wish to file complaints against gmac bank for discriminating against me for having had to place a fraud alert on my credit reports by refusing to properly identify applicants effectively thus intentionally refusing accounts thus intentionally refusing to allow me to earn the higher interest rates advertised on television.

Gmac bank has been advertising higher interest rates over television.

In may of 2008 I had applied to open a $1000.00 cd at the higher interest rate offered. Gmac bank never called me on the account. I finally had to contact gmac bank to request information on opening the account. I was informed that they had received the information and they requested I fax a copy of my drivers license. Then gmac bank requested I fax the drivers license twelve more times. No one could ever tell me why they wanted so many copies of my drivers license, but no one would help me either. I finally called charter bank and charter bank verified me over the phone using information from my credit report and opened the cd at a lower interest rate.

After that I sent another application to open an account to gmac bank. And there was no reply from gmac bank at all. I then in january of 2009 sent an application to open a savings account with gmac bank at the higher interest rate advertised on television. I never heard from gmac bank even though I sent in a copy of my drivers license, a bank statement for a checking account which I had used to fund the new account, my most recent paystub giving my name address and social security number, copy of a statement sent to me by charter bank on my ira cd's that also gave my name address and social security number and a copy of my most recent $100.00 us savings bond also giving my name address and social security number. When I called I was informed that they had received the application and $10.00 check and that they would be calling me in 4 to 5 days. I never received a call at all. Instead gmac bank returned everything to me denying an account as not being able to identify me. Gmac bank did not even try to identify me at all. I have sent all of that information and proof of identity to the federal reserve of atlanta ga with complaint of discrimination in banking. Gmac bank has not even tried to verify me by calling me to verify with credit report info.
In 4 attempts to open accts I have only been called once by gmac bank without helping me at all.

I sent a new application with identifying information to gmac bank in february of 2009. Gmac bank finally called me at my job and asked that I return the call. When I got home I called gmac bank new accounts. I was then asked to fax my drivers license more than once again. Upon my next call same day, february 9, 2009, I was told that by the girl that answered that she had opened many accounts that day for others who opened their accounts with even less than I had asked to open my account for. When I asked this girl why the discrimination against me? Why if gmac bank would open accounts for others but would not at all work with me or contact me to verify me; I asked why the discrimination against me? The girl replied to me, "I see you have a fraud alert placed on your credit file". And I told her that was no reason to discriminate against me. I asked to speak with a manager. I was told that there was no manager there or available and that she would take my information and have a manager call me on february 10, 2009. That call has never come in. Gmac bank then has discriminated against me because I have had to place fraud alerts on my credit reports thus using this to refuse to identify those who apply for accounts as I am a prime example.

Thus gmac bank, by not giving the same equal and fair opportunity to bank services, fails everyone.

Read full review of Graduate Management Admission Council [GMAC] and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
K
K
kashanks2
Phoenix, US
May 03, 2012 12:05 pm EDT

I would echo your comments and add that #GMAC Mortgages discriminates against Veterans. Long story short, I was purchasing a short sale where they were the primary lender. The deal was agreed upon until the 2nd lienholder asked for their share of the money. I was utilizing closing allowances that #GMAC had granted, in addition to covering $5k that GMAC wanted the seller to provider. My lender also allowed me to increase the sales price to make all lienholders happy in order to close the deal. #GMAC then canceled the contract because they we not getting as much as they though; put the house back on the market, and then disallowed VA to be a funding source! Straight DISCRIMINATION against VETERANS. Considering us taxpayers were forced to bail these guys out a few years ago from filing bankruptcy, you think they would have better sense. DO NOT USE GM, GMAC OR ALLY BANK for anything! GREEDY!

ComplaintsBoard
F
2:29 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Graduate Management Admission Council [GMAC] customer service

I had switched my online savings to gmac a few months ago since they had a high rate (comparatively). When conducting an online transfer, I got an error message from the website stating to call. I called and the person was very friendly and assisted me in making the 10k transfer out of my checking.
2 days later, I find out that they processed the transfer twice - taking 20k out of my checking. This unauthorized transfer of funds put me in the red with my checking. When I called them to request they transfer the money back, they stated they had no record of any issue with the website or any error messages and that they could not put the money back. I would have to do a regular transfer that takes 3-5 business days. They also had a wire service that I could use that would transfer the money in one day, but they would charge me a fee for it.

I am now charged a fee from my checking account for insufficient funds.

I tried to close out my account with gmac due to this debacle, and so I transferred the account balance back into my checking. Apparently gmac didn't know enough about banking to know that the extra 10k they tried to take from me would be rejected by my checking account, therefore making the gmac balance that I was trying to retrieve incorrect. Now when the transfer goes from gmac to my checking, I will have insufficient funds with gmac. They then will have to take more money out of my checking to cover this.

My complaint is the following: why don't the people who work at this bank's customer service department who have authorization to move money into their bank have no knowledge of finance or banking?
Should people with no knowledge in this area be allowed to touch peoples' money? Should they be allowed to engage in unauthorized transactions with no repercussions? Should they be allowed to charge fees for their own incompetence?

Apparently the answers to all these questions is yes. This is bad business and I will never use gmac again. This is the worst experience I have ever had with a bank and I would advise anyone thinking of opening an account or keeping an account with them to think again.

Read full review of Graduate Management Admission Council [GMAC]
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
W
3:07 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Graduate Management Admission Council [GMAC] apathetic company

Listen to my story... i lose my income in June, 2008... obviously a problem considering i have a $619 monthly payment each month, including my other bills. Meanwhile, GM is hemorraghing money and needs one bailout after another. So GM is begging for money to keep their business alive, yet harrassing its individual car owners for money who are broke due to unemployment. I proved to them my unemployment letter and have been looking for income since. GM is performing illegal acts of treason against US Citizens. On one hand, I have paid income taxes for 25 years to support the American Gov't, and then my gov't turns around and bails out the company who is threatening to repossess my car. Well the car got repossessed last week. if you take the approximate bailout money received by GM of $44 billion and divide it by an average vehicle cost of $15, 000 a piece, the number of free cars given to GM equates to 2.8 million. GM needs to give the taxpayers their due by putting a moratoriam on repossessions this year. A company like GM cant take money on one end (gov't), and hurt individuals who are struggling on the other end. Its stories like mine, and I am informing people about my situation which will cement GM's history as a defunct company. Myself or my friends will never buy another car built by GM. GM is about as much anti-American as AL Queda. I will keep telling my story and contribute to GM's final demise.

Read full review of Graduate Management Admission Council [GMAC]
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
D
4:08 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Graduate Management Admission Council [GMAC] collections calls while

I had a stellar account with gmac until march 2008. It was at that time I lost 100% of my income because of an ongoing civil rights dispute.in the past year I have sent numerous emails to various individuals at gmac requesting someone contact me regarding what my options are in this situation. Unfortunately, since last april I have not received a single response to my emails.

In fact I have received just the opposite of the assistance I have requested in my numerous emails. I recently began working at a temporary job, therefore, I cannot receive telephone calls at work. Per the fdcpa I informed your customer service representatives that I am at work and can be reached after 5:00pm. Unfortunately, I still receive at least 3 phone calls before 5:00pm. I answer each one and say the same thing. Last week alone I received over 25 phone calls before 5:00pm. Today, I have received 3. Again, this is after telling the representative that I am at work and cannot receive calls.

I must say that I am deeply disappointed with the way this situation has been handled by gmac. I would have thought that companies like general motors and gmac would be especially sympathetic to consumers who find themselves facing financial hardships and who have no one to turn to for a bailout. Ironically, it has been the companies like hyundai who have not faced the same financial challenges and woes as their customers who have been empathetic, sympathetic, and understanding. To me, this is very sad. I truly hope there is some way that gmac can work with me in my current situation as I have tried to be more than informative with gmac (even when I am contacted repeatedly while at work when I have stated I am at work.)

Read full review of Graduate Management Admission Council [GMAC] and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
J
J
Johnny Burton
Jacksonville, US
Mar 08, 2009 7:35 am EDT

Civil rights? Are you STILL hiding behind that? That excuse is getting old. I am a minority and I am tired of my people bringing that up. If you get fired, you get fired. White people get fired all the time and don't file lawsuits.. in fact, they don't even get hired because they're white. Equality is exactly that, EQUALITY. Pay your bills, if you can't pay your bills, go through the proper channels and locate resources. Civil rights... PLEASE. This isn't 1965. Get over it. Everyone struggles. Every color.

ComplaintsBoard
C
12:23 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Graduate Management Admission Council [GMAC] insurance

GMAC sold my mortgage to these knuckleheads in November. I never had a problem w/proof of insurance w/GMAC, but such is not the case w/Everhome because Everhome is also in the business of selling homeowners insurance @ a "premium" Allstate twice faxed the proof of insurance and I have sent proof of insurance via certified mail only to be charged 2.5 k for insurance purchased by them for my home. I have also sent several faxes, which just happen to end up too dark to read.

I was told in January that they had received the proof of insurance and would be removed from the website in 3-5 business days, but that story has now been changed to never been received.

May monthly payment have jumped from 1400 to 1900? Needless to say I have hired an attorney and filed a complaint w/the state.

Evil company - avoid @ all costs.

Read full review of Graduate Management Admission Council [GMAC]
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
W
1:09 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Graduate Management Admission Council [GMAC] auto financing

GMAC and Auto financing is the worst ever. I will never ever use General Motors or GMAC financing until the day I die. I cosigned for my Nieces Saturn over 4 years ago and there were no problems until she developed a serious Medical condition about 18 months ago. I have been making all the payments since then. I cannot get GMAC to send me an accounting or a payment book no matter how many times I ask. I immediately pay when I get the late notification but even though I make the payment the same day I get the notification they will immediately call my home, work and cell phone. Every time I call them they demand my address, Phone number work number and cell number. I will never use GMAC or drive a GMAC Car or Truck as long as I live and I will tell EVERYONE how bad they are.

Read full review of Graduate Management Admission Council [GMAC] and 10 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
10 comments
Add a comment
A
A
Angry in Indiana
, US
Nov 08, 2013 8:03 pm EST

I tried to make a payment, and I am past due 70 days, but their website will not allow me to actually make the payment. How can they refuse my payments? They are demanding that I call them yet they won't take my money. I have been paying them a little every week until I can catch up. Everyone is right, the company is crooked

V
V
Vishvas lakeshri
, IN
Oct 25, 2011 6:50 am EDT

gmac companuy has not given my NOC certificate.finance was clear in 2004.please give me noc

U
U
Utah-Barb
SLC, US
Mar 17, 2010 3:44 pm EDT

We've been waiting for GMAC finance to send some documentation since November to modify/refinance loan terms. After case was filed they contacted us by phone: violation of BK laws. Went to court to reafirm Ch 7 in Dec. they didn't show up or send any acceptance or denial of claim. Get letter in mail demanding full past due payment within few days. Call number on letter get run around, extension doesn't exist. They claim calls were made and documents mailed to attorney, he claims he didn't get either one. Now dealing with not only them in trying to find out contact for their loss department. Also for risk of repossesion of another vehicle from money hungry local credit union. In default of reconfirmation terms but asked repeatedly of attorney to help negotiate other payment terms. These companies shouldn't have this much control over peoples livelihoods in this economy. Jobs are scarce, people are doing all they can to regain employment and employers can sit and discriminate against older workers or for other factors that have no bearing on ability to do job well. Debt collectors are scam and just want to get an emotional rise out of you because they know they have a virtual gun to your head and will jump as high as they order you to.

P
P
Pissedoff1111
F.U., US
Mar 04, 2010 11:44 pm EST

Just had my car repo'd by GMAC this morning. I had an agreement with GMAC for a 60 day extension. The NEVER sent the paperwork. I called them on a weekly basis for months (while still making my regular payment). This morning... DING DONG, REPO MAN! "Answer your door you F---ing deadbeat, otherwise we're gonna take your sh**, Nig***." Mind you, I'm not black, but absoutely despise that type of language. No one should ever have to deal with that. I call GMAC afterwards inquiring as to why the extension didn't go through. Not ONE of these people had a legit answer. All they would say was "We're just following procedure.". Well, guess what GMAC, you just screwed up. In the state of Iowa, you HAVE to give the debtor a 20 day right to cure the debt by certified mail. No notice was ever given, and they still just showed up, blocked me in my own driveway, the repo guy cracked the window on my back door by pounding on it, threatened me personally (told me that he would ram my car if I tried to leave my driveway, thus disabling the vehicle... Which I would have to pay for). THEN, he decided to take my things out of my trunk and throw them in the snow, ruining a poster collection from years of USAF service. Little do they know, that I don't care what kind of Gestapo tactics they use. I have them on voice recording with 4 representatives, refusing to do anything about it. We've already reported them to the Atty General of IA, and we're also sueing for damages. NEVER, EVER do ANY business with this company. All they are is scam artists that have no consideration for legal process or people in general.

J
J
jls74s
Rogers, US
Mar 03, 2010 7:43 pm EST

i have a 2007 pontiac g6 gt financed through GMAC and they have the WORST service hands down. Everytime i have had to make an arrangement for a payment and they "add notes" and state that this has all been set up i get 4 or 5 phone calls a day from some rude customer service rep stating that i am past due by 900.00 and when i tell them that i have already made arrangements and its in the notes they can NEVER FIND THEM. I admit that i am behind but due to recent hour cuts i am making my payments to the best of my ability with the skin of my teeth. today i got a voicemail from a person that said that she was with loss prevention and i better call her back. she didnt ask she DEMANDED that i call her back like im a child. i called back and spoke to yet another rude customer service rep from the 800 number that asked if i can "borrow money from a family member" ARE THEY THAT DAMN DESPERATE? They have asked for a handout using MY tax dollars and i cant catch a break? I have found that if you call the 904 number for GMAC you will get decent human beings that will tell you the TRUTH that even if you get the threatening I intend on taking you vehicle by such and such date that it wont happen.
Anyone know if you can refinance a loan to get lower payments even if you are behind? i am having a difficult time paying 450 a month on a 1500 a month salary with my other bills?

G
G
gmacsux
Chicago, US
Jan 13, 2010 1:42 pm EST

GMAC Auto Financing is the worst company I have ever dealt with. They lied about their names, wouldn't give me their last name, transferred me to non-existent extensions and extensions for their tech department. They took out 2 payments without my consent which caused me overdraft fees galore. They said it would take 10 or more business days to reverse the charges. I am livid and I am ready to let them reposess my car. I will never, ever, buy another car from GM because of this.

I am going to file a complaint with the BBB in Michigan in regards to this treatment and unbelievable poor customer service. I hope that will make them take notice of how poorly that company is run. I will never allow anyone that is close to me to ever purchase a car through them ever again.

D
D
DeepOne75
, US
Sep 08, 2009 5:36 pm EDT

http://www.nytimes.com/2009/01/01/business/01gmac.html

For a company that is willing to take my tax dollars, they sure don't like to work with you. Here's a nasty little story, 3 years 8 months of payments on a four year note, almost done yay! Wrong! Fell in to a little slump ran two months late, I was ready to make a payment on 09/03 and had payment arrangments made for that date. On 09/02 at 10:30 pm who else shows at my door other than Mr. repo man to my suprise. I'm thinkin NO WAY I'll have the $ in an hour and a half via direct deposit. WTF right. I see my check post at Midnight, I make a decent buck, about 2k every two weeks, so I'm set right... Bzzzzz Wrong! So I call the houston office the next day, mind you after the incredibly embarrasing call to my boss as to why I wouldn't be at work for the next couple of days. I receive an automated message stating I need to let the vehicle process for 24 hours before I can get it back. FINE, I wait then. I call back the next day, talk to a gm rep. Now not only am I due the past two months I owed, I am also due late fees, FINE. I get it, I was late and I'll pay the fees, Oh now I need to pay the lot fee, towing fee, and good faith deposit on the car. WHAT?! Ok fine, I can only do half of this now, I also have to pay my mortgage this pay period, they'll have to wait two weeks to get the other half and I'll get my car back right, RIGHT?! NOPE wrong. The car was sent to auction that weekend. THANKS GMAC YOUR THE BEST!

A
A
Aura owner
Lake Forest, US
Jun 26, 2009 5:56 pm EDT

Although GM and GMAC have received government help GMAC will do nothing to help me with my car payments although I have been out of work for 6 months. Their only suggestion..."go to a GM dealer and see if they will refinance". Oh sure, without a job they are going to refinance. I don't think so. I will NEVER buy another GM vehicle or finance through GMAC.

A
A
alm
Vassar, US
Apr 22, 2009 8:01 pm EDT

I also HATE GMAC! We just purchased a car from someone who finaned it through GMAC and now we have to wait 7-10 days for them to sign off on the title. They say it's policy. What crap! I now have a car that I have paid for and can't drive until they send me a letter signing off on the title. Dumb if you ask me.

D
D
dontlikegmac
Muncie, US
Apr 06, 2009 7:50 pm EDT

I'm with you on that...they suck and don't care...they pulled 2 car payments from our account without permission...ready to give them back their damn car...to much drama

ComplaintsBoard
A
7:50 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Graduate Management Admission Council [GMAC] repossession tactics

GMAC repossessed my car 02-12-09; my son had dropped me at the train station. When he came home 2 repo men and 2 phony Sheriff's officer armed with bolt cutters etc. Approached my son telling him they came to repossess the car. My son tried to reach me; but in the subway you can't get a single. So he asked the 2 uniformed officers for identification; none was produced. The only reason they didn't cut the gate lock was because the dogs were sitting at the gate. Oh, I almost forgot the two uniformed officers arrived with lights flashing atop the squad car. I've filed a formal complaint with the Cook County Sheriff's office and was informed if they were in fact sheriff's police and took part in this repossession they can be suspended or both. Techincally, they were on duty and secondly should not have taken part in the repossession especially in uniform. If they were not sworn officers they face even bigger problems. GMAC sucks; but they want a bailout--they should fold.

Angry consumer

Read full review of Graduate Management Admission Council [GMAC] and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
E
E
Emilio Estevez
, US
Aug 12, 2009 3:50 pm EDT

There's a right way and a wrong way to do things. Under no circumstances can you impersonate a law enforcement officer. If that is what happened here, GMAC can be sued for wrongful repossession and the repomen can lose their licenses, if not charged with a crime.

D
D
dw2
ocoee, US
May 09, 2009 1:05 pm EDT

If people paid there bills they wouldn't need a bailout.

S
S
sillyme
, US
Feb 27, 2009 4:39 pm EST

So...exactly how is it GMAC's fault that you didn't pay your bill?

ComplaintsBoard
L
10:52 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Graduate Management Admission Council [GMAC] ridiculous late fees!

My husband and I have been driving cadilacs now for over 8 years. This past june the lease on our 2004 escalade was up. Due to a death in the family we were not in the market to lease another vehicle. (we are using my mothers car until her lease is up because we can not afford three car payments). Unfortunately we returnded the vehicle two weeks late due to mechanical problems with the other vehicle. But we did not just return it late we called mcguire cadilace to make sure it was okay. The women on the phone responded you guys are great customers they usually give you two weeks grace! Well a couple of months ago I received a bill for $1470.86. So obvioulsly I called and they said well we charge you a percentage of the lease for returning the car late! Mind you the truck was already sold at aution, it was in mint condition and I returned it with an automatic start which I installed myself. So I figured okay I am sure we could work this out, I offered to give them a months payment ($882.00) and they refused! They were willing to take of 10% and I refused. I feel like they are just taking advantage of us, basicly they are robbing their customers. With todays ecomnomical situation we are all feeling the crunch. Then I asked if we could set up a payment plan and the nasty women said we don't do that we will still turn over to collections. So as I see it there is no reason to pay what they say we owe if they are going to ruin my credit.

I would greatly appreciate any and all help you may be able supply!

Read full review of Graduate Management Admission Council [GMAC] and 4 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
4 comments
Add a comment
M
M
Mafer
, US
Jul 14, 2010 2:26 pm EDT

My ex wife, unbeknownst to me, bought a car for her daughter by forging my name. We were divorced three years ago (september 2003) and the car was dumped in my parking lot with a note that said "I cant afford this car - its yours now". So I assumed payments. I had to file for bankruptcy because she hit me with quite a few bills - about $50, 000 - that I got stuck with in the divorce. When I filed bankruptcy I kept the car separate so that I could pay it off.

I called GMAC in September of 2004 to find out what the pay off was and how much the payments are and was told my their representative (I did not get her name, but it doesnt matter as when they write their "notes", they put in them anything they want) that I had 23 payments of 323.23 dollars left. Ive paid GMAC dilligently, every month, with last month being the final payment.

I called in today (August 25, 2006) to find out how to go about getting my title and was told that I still owe $1, 438.27 on the car. I explained what I had been told and he said (Clinton A - wouldnt give me his last name though I asked for it repeatedly) that there is no record of my call on that date. He went into great detail about the payment history and all sorts of missed payments, and something about a .50 cent a day charge on something to do with the original loan and I asked him to email me a copy of the payment history which he said he would do. He then got my current address and my email and told me he would NOT email me (as apparently GMAC doesnt do that sort of thing) but he WOULD mail it to me.

I want why GMAC has added almost 1, 500 to the price of the car and what I can do to make these weasels adhere to their original agreement.

G
G
Gary in Houston
Houston, US
Oct 30, 2009 12:17 pm EDT

Recently my son relocated. Being young and inexperienced, he misunderstood that filing a change of address with the USPS does not update EVERYONE's records. Since he stopped receiving payment invoices; he subsequently failed to make his truck payments. GMAC should have notified me, as the CO-SIGNER of the contract, of any missed or late payments. Because GMAC failed to maintain accurate records (they scrambled my address and lost my phone number that has remained unchanged for 20 years), they did not notify me of the account status. Our first indication of a problem was when they repossession the vehicle. Within 30 minutes of discovering the truck had been taken we attempted to pay all past due amounts. GMAC forced us to wait 36 hours before providing an amount. At that time we were informed we would be required to pay in addition to the past due amounts, an additional penalty of almost $500. We paid the ransom and retrieved the truck even thought THE REPOSSESSION OCCURRED BECAUSE THEY DID NOT MAINTAIN ACCURATE RECORDS on my contact information. Today I discovered there is a additional $450 fee on the account and they reported me to the credit bureau due to LATE PAYMENTS.

I have made numerous attempts to communicate with GMAC. I have filed two FTC complaints. NO RESPONSE. It is not enough that my tax dollars are required to keep this grossly incompetent organization in business. Now I am required to pay penalties because they can not manage a simple computer billing system.

Why would anyone ever buy a vehicle from Government Motors Company or finance through their loan shark business?

S
S
sillyme
, US
Feb 27, 2009 4:46 pm EST

Never lease a vehicle...nothing but trouble. I used to work for GMAC and I have seen horrendous charges.

M
M
matthew
Middletown, US
Feb 07, 2009 11:44 am EST

i have the same problem. my lease is 2 weeks late and they want to charge me 1067.00 for nothing. also charging me over milage, small crack in windshield, and regular wear. the amount is almost 8K for 2 more K i can buy the same exact vehicle and replace the one i returned. its bs and i need to try and fight it.

ComplaintsBoard
L
9:05 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Graduate Management Admission Council [GMAC] scam

I received a call telling me that my son was 2 months past due (i co-signed). My son said he tried over and over again for them to help him. He lost his job and found another but it was a big pay cut.

I called and was able to get his payments deferred. He made a payment. I received a call from a Ms.Nelly Roberts (needs attitude adjustment) said my sons check bounced and less i could give her a check that day for 3 months she was going to have the call repoed. My son informed me that his check cleared. I had him go to the bank and get a copy of the front and the back of the check. We called Ms Roberts left a message for her to call me back. To this day 3 weeks later she still has not called back. I was able to get a hold of another collection rep who informed me that they did receive tha payment and that it was a human error in posting. I think someone should have called even just to say hey sorry there was an error.

Read full review of Graduate Management Admission Council [GMAC]
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
S
10:55 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Graduate Management Admission Council [GMAC] overcharged

I just returned my car to gmac smartlease. The car is in impectable condition. My husband and I have photos of the car just before we turned them.

Gmac smartlease is trying to assess $809.39 in charges for a damaged bumper. I have contacted marcus at gmac numerous times. I have explained to him about the photos. First, he hung up on me. Then, he said he could not verify who I was, despite giving my name, address, and account number. When he finally responded to me, he said he could not verify that the photos were recent.

This company is bunch of crooks. Never use gmac for any lease.

Read full review of Graduate Management Admission Council [GMAC] and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
U
U
Unsatisified Customer
West Salem, US
Jul 07, 2010 7:29 pm EDT

We have been leaseing vehicles from GM for the past 15 years and this was the first time we turned in our lease without leasing again. The people at GMAC are very un-profession, when you have questions or comlaints, they never return your calls and they say they will help and work through anything but that to is a lie. I have never experience such headaches until this time. GMAC is charging us $373.00 for tire wear, and in the so called pictures they took you can see the person has bent the tire wear gage back making it look like the tires where worn which they were not plus stated other damage which is bull. We defcided not to deal with GM anymore we went to the Hydundai dealer and we are very very satisified with the service we got.

Hopefully people will read this before entering into a lease agreement with GM chevy products and go to somewhere else!

ComplaintsBoard
R
8:53 am EST

Graduate Management Admission Council [GMAC] delay of payment of insurance claim checks

My insurance company, twia has issued a claim check in my name and gmac. Gmac's process to get it endorsed has intentionally delayed the release of my funds even after it was inspected by their inspector. I have jumped through every hoop they have put in front of me taking an additional 3 weeks of their "process".

I am now being told that I need a statement from twia that they accepted the sworn statement of loss from americat, llc, the adjuster firm. This makes no sense. The check was cut by twia, of course they accepted the sworn/notarized statement of loss/adjustment. This is an intentional delay to make money off of the funds that belong to me, again even after their inspector inspected my property and filed a report stating that 99% of the work was completed at my expense.

I have asked repeatedly why they need this information. I was told "you don’t need to know, all you need to know is we will not process your request further until we get it".

I have fixed my home at my own expense and gmac is intentionally delaying getting me my insurance claim moneys. This is a ploy that is wide spread in my community and is criminal. I would hope someone would
Investigate gmac mortgage and penalize them in what ever fashion possible for this blatant act of dishonesty and criminal behavior.

Read full review of Graduate Management Admission Council [GMAC] and 2 comments
Hide full review
2 comments
Add a comment
S
S
Still Waiting
Katy, US
Dec 30, 2008 2:22 pm EST

GMAC has had my funds from Hurricane Ike since Nov. 1. Several times I was told that check would be mailed in 3 to 5 business days. Im still waiting. I call and get different people every time and spend an hour trying to explain. I have jumped through hoops for 2 months and i'm ready to give up. The paper work is not correct, is the standard answer I get. They even called to tell me that they had recieved paperwork on the damage to my home that they need to send to my mortgage holder...they are my mortgage holder. I called the next day to inquire about a check and was told no paperwork was received. They have an excuse every time I call and if I ask for someone with authority...they have left for the day and I can only reach their email. Something needs to be done with these companies that are causing us more grief than is necessary. The insurance companies inspected the property with the contractor and they decided what needs to be done, and all paperwork was sent to the mortgage company. What more do they need? I would like to know if they are drawing interest from all these withheld funds and if so...where is my share?

S
S
Shaun Chowdhury
, US
Dec 08, 2008 4:40 pm EST

GMAC doing the same to me. My house was damage during Hurrican Ike and GMAC holding my money. I have recorded statement from their associate confirming sending my check. But no check and they don't response any phone messages. GMAC is the worst mortgae company I heard so far. I will take my business to someone else. I will also report to every related authority about their service and cheating me with my money.

ComplaintsBoard
E
9:32 pm EST

Graduate Management Admission Council [GMAC] release of lien

I had an auto financed in 2002, paid it off in 2004, and received my certificate of title from the finance company. The title is stamped "paid in full", general motor acceptance corp. It is signed, illegibily next to the words "lien released by", and it is dated 11/19/04 on the appropriate line below the signature.

Sounds right, looks right. I requested a duplicate title by mailing the correct form and payment. But nj motor vehicle says there is still an encumbrance in favor of gmac! But I have the "paid in full" title in my hand!

So I take the title to the nearest motor vehicle. No mention of encumbrance or lien not released. I pay, and wait, but no duplicate for me. Motor vehicle is now requiring me to find out "what is the title, or position of the person who signed as 'released by' for gmac?"

How am I supposed to find out their title? I can't even guess their name from this signature!

Read full review of Graduate Management Admission Council [GMAC]
Hide full review
ComplaintsBoard
V
9:06 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Graduate Management Admission Council [GMAC] awful experience

In july 2008 I filed an insurance claim to have water damage to my garage fixed. My insurance agent was on the job right away. Had my check for repairs in less then 7 working days. But they had to put gmac name on the check.in turn gmac stated 'if it was below a a 10, 000.00 claim to put my account number in the upper right hand corner of the check'.

I did and send it tracking with the paper work I was sent filled out.in turn gmac sent the paper work as well as the check back to me. Told me I was to sign my name on the check and resend the paperwork and the check. This was in august 2008. Next in september gmac called my at my work place nearly causing me to lose my job to tell me I needed to fill out yet more paper work and it would be sent to me.

Next I received the paper work that needed to be filled out and have it notarized. Gmac kept the insurance check, though. October 16, 2008 I called gmac insurance claim department and was assured 1/3 of my check would be disbursed within 5 to 7 business days. As of november 3, 2008 I didn't recieve a check, a call, or anymore paper work. Just an informal letter reading my check was put into a separate escrow account and to call again.

I did call and was told I need to re-do and have the contractor as well as myself resign and notarize all the paper work. I had to pry out of the gmac female non speaking english rep. As to what paper work. Then I was told I wasn't allowed to have any of my paper work back or the check. That if I didn't make copies I was just out of luck.

The rep. Contacted a mr. Marin white while I was put on hold. Then came back to me saying mr. M. White stated this this and that. I asked to speak to mr. M. White myself. Put on hold again for 5 or more minutes. The rep. Got back on to tell me mr. M. White left work 20 minutes before I called.

Now i'm left with the paper work I did copy of course and have to call my contractor to meet me again to re-sign and notarize the paper work. Please no I live in michigan and the time frame of this insurance claim and trying to get my garage repaired has lead to further damage to my garage the past 3 months.

Gmac states they have interest in my property yet in letting it go to — in a hand bag. Now my contractor and myself are left to do the clean up and repairs during the winter months. I honestly believe gmac is keeping my insurance claim check in a separate escrow account with full intent to rip me off and keep it. If anyone knows what my rights are regarding this I sure would appreciate some input.

Read full review of Graduate Management Admission Council [GMAC] and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
P
P
patricia d johnson
,
Nov 18, 2008 10:49 am EST

THESE PEOPLE ARE THIVE THEY CHARGE YOU FOR WHAT YOU DID NOT ASK FOR .THE DO NOT SEND YOU WHAT THEY TOOK YOUR MONEY FOR. I ORDRED THE FREE TRIAL OF ACAIPUR AT$0.00 AND ONE PACK OH HUDA GUM FO R$9.95 AND $4.00 SHIPPING . NOW I HAVE CHARGED TO MY CARD $44.90 ON 11/11/2008, TODAY IS 11/21/2008 I CALLED MY BANK HAD TO CANCEL ACCOUNT GET NEW CARDS .I WORK FOR THE STATE OF FLORIDA CANNOT AFFORD TO GIVE AWAY MONEY . I WILL BE ASKING THE GOVERNMENT DO TO HELP THIS SITUATION. I HAVE ENDED UP PAYING BOUNCED CK CHARGES FOR THESE THEIVES. THEY GIVE NO CONSIDERATION AS TO IF YOU CAN AFFORD THEIR PRODUCT OR NOT.THIS IS SUPPOSED TO BE A FREE COUNTRY
WHERE YOU CAN BUY WHAT YOU WAN TO, OR REJECT WHAT YOU DO NOT.

P
P
paul lanich
thornton, US
Oct 18, 2011 1:11 am EDT

your right about gmac, had wind damage to roof in February of 2011 took them 6 week to respond, tore shingles off the roof, they said only needed a repair, yet 15 homes within a 1 block area of my house have had roof replaced, had repaired, cant match old roof, 14 years old and they don't make tri tabs any more, went 5 months of rain and now have water damage in side house and garage, they want me to open a new claim, instead of fixing the roof right way in march now i will have to deal with this for who knows how long, gmac wants their money on time but up your's when you need it back, i will pursue this as far as i can, GMAC is a shifty insurance company and i will never recommend them to any one, will try to have people i know with them change

P
P
P. Jamison
Lyman, US
Nov 13, 2010 5:45 am EST
Verified customer This comment was posted by a verified customer. Learn more

You need to send your story and complaint to the State Insurance Commission, as well as, hire an attorney. I am currently dealing with GMAC on behalf of a friend whose life has been destroyed from an accident, and I have documented all correspondence one in particular is a criminal tactic. Currently just in the negotiation stage I am confident it will work out as I have plans to do exactly what I have suggested you to do, as they do not want the Insurance commission or an attorney involved. Take a stand and get noisy about it.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Graduate Management Admission Council [GMAC] customer service

Phone numbers

1866 505 6559 +1 (703) 668-9605 More phone numbers

Website

www.gmac.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Graduate Management Admission Council [GMAC]?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Graduate Management Admission Council [GMAC] Customer Service. Initial Graduate Management Admission Council [GMAC] complaints should be directed to their team directly. You can find contact details for Graduate Management Admission Council [GMAC] above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Graduate Management Admission Council [GMAC]. Discuss the issues you have had with Graduate Management Admission Council [GMAC] and work with their customer service team to find a resolution.