Complaint Rating:

Company information:
freecreditreport.com
United States
freecreditreport.com

I went to freecreditreport.com to see my supposedly free credit report. Before I could even get close to my "free" report I had to enroll, with my credit card for a $14.95 a month service. Before I went further I found the number to cancel the service, intending to get the information and cancel a service I don't want. I got my report, then called to cancel.

That's when the hell started. I called and requested cancellation, they want to know why, which I explained. Then they push the service, I declined. They push an alternative service, I declined and asked to just cancel, please. Then they pushed another service and variations on all the others, shorter terms, blah, blah, blah. I just kept saying no, and she kept asking why I wouldn't want this "protection." At no time did she say my service was cancelled. She harrassed me until I was in tears. I begged her to just cancel my service, I don't want it, and it doesn't say anywhere on the ads with the cute kid that free means you have to buy something.

She told me I didn't have to get *angry* (angry? how is crying from harrasment anger?)and finally said she would process my cancellation. I did get an email confirming my cancellation.

These people are parasites. The rules say we are entitled to a free credit report, so they use it for an opportunity to do legal "phishing."

Scum sucking bottom feeders.