Complaint Rating:

Company information:
Iowa
United States

watch out. I never orderd magic jack but there it was on my credit card. not only that but it says i ordered 5 years of magic jack service!! after waiting for 40 minutes for a live person i got online for a live chat and yes it does seem that they're automated. same questions. she had a bill and everything that i supposibly did. I did not do this or authorize the charges to my credit card. she said they ask for the security 3 digits on the back of your credit card so it had to have been someone who had access to it. well it's just me and my husband and we're shocked to see charges for over 250.00 on our credit card bill. I think magic jack stole my credit card info from another site. signed me up for alot of their products and service and kinda hoped i wouldnt notice the charges or maybe find it to difficult to get it sent back in since you cant talk to anyone.