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Misled on agreed service for weeks. Does not seen to have real lawyers in country, manipulates review.
Flightright misled us. They took our case, let us wait for weeks, then told us that they basically gave up on our case due to it being under jurisdiction of Spain (which they pretended they covered) and due to them not having enough money to sue in Spain and having had bad test experiences doing so. They called it "we have parked your case" which is a croc. Proof that it can be done is that a local competitor got our clams paid out in no time. What is especially disturbing though is that Flightright, after getting this bad review also manipulated their review rating on a major review site they pay money to most likely by telling them they had no contractual agreement with me while their correspondence clearly says that they had and they even cancelled that in their last email just now. This is an attempt at getting my factual review removed under false premises.
Is Flighright legit?
Flighright earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Flighright. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Flightright.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Flightright.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Flightright.com you are considering visiting, which is associated with Flighright, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
According to our analysis, Flighright appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.
Several positive reviews for Flighright have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
The Flighright website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- Flightright.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The flightright.com may offer a niche product or service that is only of interest to a smaller audience.
- Flighright protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of Flighright complaint handling
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Flighright contacts
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Flighright phone numbers+44 20 3514 6737+44 20 3514 6737Click up if you have successfully reached Flighright by calling +44 20 3514 6737 phone number 0 0 users reported that they have successfully reached Flighright by calling +44 20 3514 6737 phone number Click down if you have UNsuccessfully reached Flighright by calling +44 20 3514 6737 phone number 0 0 users reported that they have UNsuccessfully reached Flighright by calling +44 20 3514 6737 phone number
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Flighright emailsservice@flightright.com100%Confidence score: 100%Supportpresse@flightright.com75%Confidence score: 75%communicationpress@flightright.com75%Confidence score: 75%communication
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Flighright addressRudolf-Breitscheid-Str. 162, Brandenburg, Potsdam, 14482, Germany
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Flighright social media
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Dear "detectives",
we apologize for the fact that we have not met the service level you were expecting from us.
Currently we are representing several cases on the same or related flight. This gives us the opportunity to initiate a model case proceeding and to obtain a first, so-called, lead-case against the airline. Through this strategic pooling, however, we are able to initiate the model case first and - based on its success - to later enforce your case in a legal proceeding.
As we have no influence on the reaction behaviour of an airline, we are now just happy for you as your case seems to be solved by the help of a competitor. Our main goal is and will always be: helping flight passengers, which we already did for more than 600.000 passengers. And of course, free of charge if we can not claim a compensation.
We will contact you separately via email in your case.
Best regards, team flightright