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CASH OUT OPTION DENIED
Complaint Rating: 
Company information:
HOME WARRANTY
Yucaipa, California
United States
Called for service on a 17 year old dishwasher which did run but did not wash. In essence I had to rewash everything. It was a water guzzler to begin with. After the technician left I called them and advised them that I wanted to opt for the Cash Out (as stated in contract) instead of having it repaired. I was told that would not be a problem. This was on 5/25/09 that the call was put in - today I called them back since no one has bothered to contact me and was told that I would not be getting anything because the machine runs. I guess First American is not into WATER CONSERVATION - only THEIR CONSERVATION. So basically I paid a technician $55 for nothing. A complaint has been filed with the BBB.
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