Complaints Logo
Latest Complaints News & Stories Tips & Tricks Questions Videos Images Recalls Groups Submit Complaint

Recently Discussed Complaints

1. (0 mins ago)
E.A.A.S LOTTERY 2008
IT IS TRUE OR FAKE
2. (0 mins ago)
KDS Property Services
Fraud and cheating
3. (4 mins ago)
Nova Timeshares
cancellation refund
4. (7 mins ago)
KLM (Royal Dutch Airlines) Complaint
Terrible customer service and not protecting passenger privacy
5. (14 mins ago)
Brown Bag Parties
Unethical Business Practices

Consumer Tips & Tricks

Worst rating

5. MTN (-12)

Subjects of Wide Speculation

1. HIT Web Design/ Heritage Web Solutions (183)
Bad business to work with/for! ABC4 NEWS UTAH WILL EXPOSE!
2. ROBIN SCHULDER (160)
puppy mill
3. hate (81)
hatered
4. MTN (70)
benefited offer 1million naira
5. MTN Xtracool (37)
october random draw
6. Dazzle white and Smile Brite (34)
illegal charging of credit cards
7. acai berry&life cleansing (27)
LB Envision Net Worldwide Ltd UK.
8. Not Enough Description for this (26)
EileenRocksNoOne
9. Post Media/Registry Patrol (25)
Product freezes and unable to use
10. Dazzlewhite Pro Teeth (24)
Scam, theives, liars

Latest News & Stories

Stay Away

1. WellbHealth (14)
2. TD Bank (13)
4. Whirlpool (4)
6. Dazzle White (20)
8. DirecTV (9)
9. Dazzlewhite (11)

Latest Questions

VoteAndDate.com

Wells Fargo Home Mortgage Complaints - FHA REHAB loan application

Review all Wells Fargo Home Mortgage complaints

Wells Fargo Home Mortgage

Posted: 2009-04-11 by   brokendream
FHA REHAB loan application
Complaint Rating:  100 % with 4 votes
Company information:
Wells Fargo Home Mortgage
585 Stewart Avenue, Suite 660
Garden City, New York
United States
Phone: 516-535-1621 516-398-3322
wfhm.com

Sorry to hear about your experience. I also warn everyone NOT to deal with STEVE TANDY/Wells Fargo Garden City, NY. He is the most unethical and jackass mortgage loan officer I've ever met.

January 2009, we approached Steve with the hopes of renovating our house and availing of the REHAB loan (the only loan I know of that is primarily based on the future home value post-renovation). We asked several times if the loan amount (existing mortgage+construction cost+contingency+closing+gazillion FHA fees) is a realistic/achieveable loan amount. Without batting an eyelash he guaranteed it was all possible.

We waited more than a month and half for the appraiser ROBERT to get in touch with us only to realize he cannot appraise the house without the 203K(?) report (detailed listing of the home finishing for example, granite countertops, ceramic flooring etc...). After more than 1 week of follow up phone calls with Steve and assistant Sandy (both lying that report was previously sent to appraiser) and Robert (consistently denying receiving such - "sounding automated/robotic whenever he denies about receiving the report) the house was finally appraised but much lower than expected. I honestly don't know where Steve got the information when completing the 203K report because interior finishing was not discussed in anyway/form.

Anyway, we did our own comparables and forwarded to Steve with the hopes of having a higher appraised home value. Every time we'd follow up he sound like he has no knowledge/info re: our loan. He never returned our calls even when told we would cancel the application due to inability to provide the Good Faith Estimate Loan amount. Eventually, he claimed to have tried to get in touch with the regional manager (of whatever appraisal company they deal business with) but days turned into weeks and now more than a month. We began this loan application in January 2009 and we haven't had any updates until now (Mid April 2009). He claims loan application process normally takes 60 days but we are past that period and not even halfway thru the process.

We have terminated our contract with the builder (project was set to start in May) due to inability to secure a loan thus losing $3500 in architectural fees, another $1000(?) for town permits plus $3000 in pre-purchased bathroom fixtures. We've suffered so much mental stress and anguish over this loan application and looking into suing and filing a BBB complaint as well. We're so devastated with this failed loan application we are afraid to try elsewhere. Our dreams of renovating our dream home has been shattered...

To future mortgage loan applicants, STAY AWAY FROM STEVE TANDY/Wells Fargo Garden City, NY.!!
Comments United States Loans
Share with others:   Digg it!  Del.ici.ous  Furl  Yahoo My Web
Was the above complaint useful to you?    


Comments

Sort by: Date | Rating
 29 days ago by   WFHMemployee 0 Votes
****EXECUTIVE COMPLAINT CONTACT NUMBER FOR WELLS FARGO HOME MORTGAGE***

If you have ANY issues with a refinance, please contact 800-840-5812. This is a direct number to their "Executive Resolutions" department which nobody wants you to have...well, now you do.

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)

Videos

Avoid Customer Spots Phone Bill Scams

Latest Groups

Today's Mess-Up Photo

Categories

   - Roofing
   - Banks
   - Loans
   - Car Rental
   - Towing
   - Schools
   - Neighbors
   - Mattresses
   - Cosmetics
   - Doctors
   - Appliances
   - Employers
   - Employees
   - Solicitors
   - Ebay Scams
   - Phishing
   - Landlords
   - Movies

Smile upon Life :)


RSS Feed
 
     
 

Login

Email:
Password:

Forgot your password?