Complaint Rating:

Company information:
Edible Arrangements
Houston, Texas
United States

I ordered a basket for my husband to be delivered on Friday Feb 15. They never delivered the basket. When I called to inquire the store operator apologized, but stated she could not deliver until Monday AND refused to give a delivery time. This would be fine IF I was notified the delivery would not be made, BUT I was not. I had to find out where the $70 arrangement was. My husband was disappointed I did not give him a gift of Feb. 14. I assured him the gift was on its way and would arrive on Friday Feb. 15. Now I have NOTHING to show for my $70 and I have to explain where the gift is. So MUCH FOR THE SURPRISE. I will have to explain what happened. A romantic gesture has turned into a customer service nightmare! Save your money, buy flowers!