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eCost.com Complaints - Scam and cheating!

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eCost.com
Posted: 2007-12-19 by Steven Chang [send email]
Scam and cheating!
Complaint Rating: 0 % with 0 votes
Company information:
eCost.com
4032 Wilshire Blvd, Suite 404
Los Angeles, California
United States
Phone: 213-380-5600
www.eCost.com

Returned defective merchandise on October 10, 2007 and have not received refund as of December 19, 2007. Reason of their internal company refund policy. E-cost furnished return DHL lable to me and I have returned merchandise vis DHL. But, DHL lost return package. They will not refund until DHL settle the lost merchandise. As a customer, I have nothing to do with DHL, I have performed all parts as requested by Ecost.com

I'll recommend do not purchase any product from the e-cost.
Comments United States E-Shopping
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More eCost.com complaints
eCost.com - No warranty to the performance of the product
eCost.com - Horrible Service
eCost.com - Refund scam
eCost.com - No refund
eCost.com - Hot sheet bait and switch!
eCost.com - No refund!
eCost.com - Failure to honor service contract!
eCost.com - Bogus reasons to not pay the rebate
eCost.com - Rebate scam
eCost.com - Overcharge

Comments

255 days ago by Tammy Bush [send email]
In november I ordered to digital cameras for my daughters from ecost.they were $60 each they arrived timely and in great condition I did not take out and see if they worked. kids opened them up x-mas morning neither one worked I immediatley called the day after x-mas for a refund. They told me I could only get a refund on one because it was already 30 days old. and they gave me a referral # and said for the second one I had to order a new one before I could get a refferal # and packing lables from DHL. So I did cost me another $60, the lables were suppose to be here in 7-10 days. never came I called back the 2nd week of january they said they would send the lables right out, 3-5 days. well it is just about the first of febuary and I sill have the cameras no lables and no response from the company!!Dissatisfied

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