Complaint Rating:

Company information:
Earthlink
Oklahoma
United States
www.earthlink.net

In March 2008 I canceled by Earthlink as my service provider. I ask them to cancel everything. Months later I find that they are still charging me 9.95 per month for email usage which I have not and DID NOT want to use. The Indian on the phone said that he could only credit me with the lasts months billing of $9.95. I am pretty sure I will take this to small claims court since I have since read on the complaints about Earthlink that they are doing this to a number of folks. I would NOT use or recommend use of Earthlink as a service provider for anyone. They are a scam. If they are doing this to a number of people I can just imagine how this must add up in their behalf.

A very perturbed man!