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Don't use them
Complaint Rating: 
Company information:
Orbitz
United States
orbitz.com
In June 2008 we arrived at the airport in Charlotte, NC for our flight to Chicago only to find that the flight had been changed. I had talked to a person at Orbitz the previous day who gave me what I thought was the correct flight information. We were never emailed or called with the updated flight information and we missed our flight to Chicago. The flight left 3 hours earlier.
Thanks to the Air Tran attendant we were able to get on stand-by for a flight later that day. However, we missed a whole day of our vacation as we were supposed to have gotten to Chicago that morning.
Don't use Orbitz!!
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