I, too, have shopped at the Dillons store at 6th & Wakarusa, ( I switch between the Dillons stores in Lawrence Ks because of one or the other not having something in Stock) and have only had 2 or 3 decent experiences there.
The "kids" who are usually in the customer service booth never greet me, never speak to me EVER. Not even a thank you.
I ALWAYS greet them, and regardless of the fact that they never speak, I still always say thank you.
Ok...as for the MAIN Dillons store I primarily shop at (3000 W 6th)
I have been shopping at this one for over 15 years. Most of the workers know me either by name, or mostly by face and I usually have a decent experience, Until about 6 weeks ago.
Larry is the manager's name, and he really seems like a super nice guy who does his job. I cannot remember the names of the other management.
I am asking Larry, AND other management to PLEASE take notice.
A lot of their workers (especially behind the service desk) are just rude and down right hateful.
There is a girl who works there that was working in customer service yesterday, (tues, april 19th 2016) and she is a young African American female.
When I met her for the 1st time months ago, She was so nice, so cool, and we chatted a bit while she rang up my purchases. The next time I saw her, not one word was uttered to me. Ok...everyone has a bad day so I tried not to take it personally. The time after that was the same. The girl I met for the 1st time is no longer in her personality.
Yesterday was the final straw. Since Dillons no longer weighs postage, etc, you can still drop off packages if theyre already paid for (postage etc) and bundled.
I run a home based business and usually run up there to take my packages.
This same girl was working customer service, so I watched and waited til it was my turn to tell her I was leaving packages. When it was my turn she held her index finger up to me as if to say "just a minute, " and she promptly went over to a co worker to chat. I waited 3 minutes then said "hey there, sorry to bug you but i am just dropping these packages off and wanted you to know."
She didnt even turn around to me. She just hollered "yep, i can see that!"
UGH..Larry please do something about these workers. She isnt the only bad apple.