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Did not receive order!
Complaint Rating: 
Company information:
ToysRus
One Geoffrey way
Wayne, New Jersey
United States
Phone: 1800toysrus
www.ToysRusinc.com
We ordered 2 online gift certificates to be mailed to the recipients address. We placed the order on 12-16-07 and the order still has not been received. (1/25/08). We have contacted Toys R us twice and they have failed to deliver the gift cards still. They say they have shipped the cards but they are not being received. They have not offered to do anything for us except try again. These cards are for children who do not receive much for Christmas and here it is over a month later and they still don't have them.
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