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Davison Complaints & Reviews - Scam

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Davison

Posted: 2011-03-17 by    Lulu Kenzig

Scam

Complaint Rating:  100 % with 20 votes
Contact information:
Davison
United States
Davison have scammed me – offered to take on my product with no expense to me – then it was on – first of a fee for ‘pre-development’ – which I had been assured was underway – then their rep went AWOL. A month later, I got a new, ball breaking rep who knew nothing of my product and advised of upcoming pre-development….yet next call congratulated me for an upcoming sale to an interested buyer.
Received an email saying deal would be null and void in 24 hours if I didn’t take offer. Called them, waited for ‘mail’ which demanded $15000 in 24 hours AND a prototype was to be presented. Called again and was coached on how to get the money. When told them it was not possible – as told from the start, it got nasty. I was bullied – ‘you agreed to this, we have your signature’ – ‘well, there’s nothing further we can do for you.’
Checking agreement, they had not carried out any actions agreed to and what I paid for. Requested refund, told I had agreed there would be no refund. Well, they had agreed that they would help me and were actually putting teams into it.
Further request for refund with deadline resulted in “Call me” emails – that’s it.
From the start I admitted I was flat broke and had to borrow even the first fee – which I now am unable to pay back as my finances are desperate.
They have already had to pay out 26 million for fraud – I don’t have money for court!
Comments United States Products & Services
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 24th of Mar, 2011 by   Davison's Chief Consumer Advocate 0 Votes
Mrs. Kenzig,

Again, we are really trying to be patient.

Although you reside in Australia, we have attempted to communicate professionally with you.

You state in your complaint that we “offered to take on my product with no expense to me”. If that was the case then why would you consider paying and then pay a contract service fee for us to conduct a patent search and competitive product search for you if we said there was no expenses for you? Also, you received a disclosure statement when you submitted your idea that informed you in writing that we charge fees for our services and what those fees were.

You also stated, “Yet next call congratulated me for an upcoming sale to an interested buyer.” It’s hard to even figure how you could possibly gain this impression. No such call was ever made but, even more important, how could our staff possibly have any manufacturer interested in your product idea when it wasn’t even developed into anything more than an idea you had described? All you submitted to us was an idea for a product. You do recall that don’t you?

Furthermore, the first section of the service agreement states “Davison will not communicate with any Licensee concerning details of Client’s product nor may such communication be required, until Client and Davison agree upon the final design of the product.” There was no design, there was no discussion.

Mrs. Kenzig, you don’t even have a finished product to a manufacturer and we didn’t provide a name for a possible buyer prior to you purchasing the services so why are you claiming we already had in interested buyer?

Your description of our company and the events that you claim took place are untruthful and actionable under defamation and slander laws. You’re probably wondering why we are so absolute in the previous sentence. Besides the above examples of inaccuracies on you part, here’s why.
1. You need to recall that our policy is to record all phone call conversations. Let me repeat that, we record all phone conversations.
2. Our phone system and computer system are linked - providing a very good record of our customer service quality.
3. In addition to our phone recordings and computer records, you signed an Affirmative Disclosure Notice - disclosing the risks of inventing.
4. You received an American Inventors Protection Act disclosure - which included risk disclosures and an outline of all services and fees we charge for those services.
5. You received written agreements that outline the services and discuss further service offerings and how there are additional fees associated with those services. You were and are under NO OBLIGATION to purchase those services. However, if you wanted us to represent your invention to manufacturers you needed to provide a prototype and retail packaging for our team to use.

You have chosen not to respond to numerous emails or phone messages asking you to contact us so we could get to the bottom of this. You continually attempt to frame yourself as some type of victim. We truly want to settle this matter with you because you don’t seem to grasp fact from fiction. We even had our legal counsel contact you via email to resolve this matter.

It’s astonishing how our attorney offered you a complete refund and you chose not to accept it and now you continue to blog misrepresentations.

In addition to the above inaccuracies you assert in your complaint, you claim that we did not offer you a refund. You must think that companies don’t track correspondences and keep accurate records. Let me assure you – we do. Our attorney made a very good faith refund offer to reasonably resolve this issue prior to this online complaint. Here is a portion of his email to you dated February 28th 2011. . . “I am legal counsel to Davison Design and Development, Inc. Your request for a refund has been forwarded to me for resolution. While the company does not agree with your claims, I am authorized to resolve this matter as quickly as we can agree on the terms” . . . “After you sign and return the agreement the refund will be immediately processed.”

You definitely received his email because you responded to his email on February 24th 2011 stating that you want a refund, can’t feed your children, need fuel for your car, and so forth. This is bafflingly to us. We offered to return your money, which you now claim you could not afford to spend in the first place, but you turned it down because we asked you to remove your slanderous comments prior to receiving a refund. You could have removed those comments on blogs in less than an hour and your VISA account would have been credited the entire amount you spent.

Come to think of it, our attorney didn’t even ask that you return the patent search and competitive product search data. You have been offered a complete refund while keeping the work we provided.

Please consider your actions, our offer and your situation.

If you accept a refund then everyone can simply go their separate ways. You remove blogs and we end this relationship by refunding you the entire amount you paid while you are keeping the work you originally paid for. We simply want to go our separate way.

On another issue—please be advised that Complaintsboard.com and many other “gripe-sites” do not offer a corporate advocacy or mediation program to help companies and consumers resolve customer care issues. Complaintsboard.com’s site is registered in a foreign country, they don’t verify if the complaint is legitimate or from an actual consumer or user of a service, competitors can post false and defamatory information, they don’t disclose who actually owns and manages their site and their primary concern is getting advertising revenues from those who pay to run ads on their site. So, you should probably do some research on “gripe-sites” and what they are all about before you further place yourself in legal jeopardy. Here’s a link for you to learn a little about these gripe-sites and what gets posted on them: http://www.youtube.com/watch?v=LUFDeDrbNyw

For over 22 years, we have helped people prepare and present their ideas to corporations and manufacturers to see if they would be willing to license the product ideas. Our exclusive idea to product method is responsible for more products on the store shelves than any other competitor in this industry.

Quick facts about our company and our process:
• We are based in Pittsburgh, PA and work with clients from around the world.
• We have been in business since 1989.
• Our company’s products have been sold by over 700 stores & online retailers.
• Our staff designs products for both individuals and corporate clients.
• We have over 250 staff members.
• Our staff has won numerous design awards for innovative product designs.
• We are a member of the Online Business Bureau.
• Our services include research, prototype development, and packaging design.

Please understand that companies are taking legal action against bloggers that defame their reputations and staff members. We are simply asking that you remove your comments, accept a refund and, if you would like, contact us so we can have a meaningful dialog about how or if we can help. Please call or feel free to email us at cca@davisoninvents.com or use the email address of our attorney, which you have, and he will speed up the process to get you your refund.

Respectfully,
CCA
 24th of Jul, 2011 by   Sherry Wood +1 Votes
Your a liar "Chief" you've ripped many people off and you are ruthless! You have sales people to sway hopeful inventors and suck them dry and you know it! That's why you hand them off to different people so the game just keeps going. Shame on you and all those that work for you!
 27th of Aug, 2011 by   StevieJ241242 0 Votes
This post is the dumbest thing I've ever seen. Davison never agrees to do work for free. Would you do your job for free?
 10th of Mar, 2012 by   #1 Stunna 0 Votes
I had worked for Davison and they def rip people off not only people but thier employees as well who they hell do you know has to pay to work. And when i came you had to to be there 6 months and get charged 200 dollars and than once there for a year they charge 400 altogether and say if you do good you still get bonuses but at the end of the day your still paying them monies and they deduct the taxes at the begining of the month instead of each pay so say u get some pds which is for predevelopement fee you get a bonus for them right so all that bonus money u got it's like u didnt make anything. And your constantly trying to sell, sell, sell. When people all over the economy is suffereing and broke. That job is not reliable at all and when you get hired they throw things at you fast instead of actually one on one training just like they do with clients especially once it hits the cost after the predevelopement cost if client doesnt fully read the contract and thier being pressured on turning it in than the agent doesnt get paid for the pd until the contract is turned in. And the agents read from scripts and the bible which is the Q&A which has a detailed info on what clients may ask. But i always thought was wrong was with telling them the back end cost if they didnt ask about the cost after the intial amount was taken. And diidnt read contract the client is out of luck. Which i think is wrong. If a company is able to provide the intial front fee than they should be to provide the cost afterwards instead of playing mind games with people. Well all i can say they wont be in bussiness too long especially if thier hiring and firing people like its nothing.
 3rd of May, 2012 by   geee 0 Votes
I have bin with DAVISON for mouths they lead you to believe you have it the big one and you trust them to bring it to life. They took $700 from me to start; Months go by they send me a letter saying they targeted a company and lead me to believe they had 2 not 1 licensing agreemeants WRONG they had worded it that way to get you siked up but it meant they had gotten 2 l.a. for other products read read they play with words to. I got out be for I was in to deep ...
 8th of Aug, 2013 by   Tong Xiong 0 Votes
If who plans to sue Davison, please count me in. We will help each other and find more partners and bring Davison down. Let me know at txiong5125@gmail.com if you plan to sue Davison.

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