Goron, Brandon, David, and anyone else in their organization are not credible at all. I signed up with them in October 2011, and in late December 2011 asked for my account to be cancelled and asked for a refund, as they did nothing that they said they would do.
I started with a basic site, then, in order to add more features, expanded to their top level site, then ordered from them 1000 “custom” profiles. After I placed the order, I noticed that the few profiles that they were uploading onto my site were not customized at all to my specifications. I had to send repeated emails to their “support” office (because they would not speak to me on the phone - each time they answered, I was told to submit a ticket) telling them that the profiles were wrong, and asked when they would be uploaded (because they told me it would take “up to 2 weeks”). After waiting over 4 weeks, I had only 191 profiles uploaded of the 1000 that I ordered. I then asked to cancel my account and asked for a refund. I received no refund at all (even though I have an email from the payment center that they use telling me that I am owed a refund!!), and also they still have not signed over to me the rights to my domain name that they registered for me.
I paid them (and lost) $450, plus I lost my domain name which they will not give back. DO NOT USE Datingsitebuilder under any circumstances! They are not reputable and will steal your money.