Menu
DAMAC Properties

DAMAC Properties review: Unpaid settlements 70

C
Author of the review
8:20 am EDT
Review updated:
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

After now waiting over 2 months since my settlement was agreed, and mya I add other people (ex employees) also have not received settlement. I have not had one single phone call or email now for weeks, every time you call anyone you are put through to answer machines and I cannot find any where to make the complaint.

For a long time they spoken badly to us, and pressured us to do everything they wanted, now they still advertise like everything is ok, and they are not paying commisions or settlements, only to selected people. The senior management mr ziad chaar and mr john especially are known as the damac mafia and are only interested in telling lies to the investors and destroying lots of lives while holding a fake smile, and all this to win a higher position in the chairmans eyes.

Someone needs to bring this company to answer, his heighness should shut this company down or force a take over, there are things going on internally that are not right.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

More DAMAC Properties reviews & complaints

70 comments
B
B
Behdad
Dubai, AE
Jan 20, 2024 8:25 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Almost every night and morning on your construction site on Dubai harbour where the piling is going on…

(Latest : this morning from 4am till now which is 6 am!)

Happy to explain further and provide evidence if required . Feel free to call me on [protected] !

A
A
Aliaa Sary
, US
Dec 26, 2023 1:02 am EST
Verified customer This comment was posted by a verified customer. Learn more

Scam

Scam, stay away from them

Poor customer service , they are not well trained to address your problem, give you the discount promotion and take it back again

Stay away

M
M
Muneeb Farooq
, US
Oct 01, 2023 3:22 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I was handed over apartment on September 1 2023. On September 14 2023 I noticed veryy bad smell. I complained the maintenence department but they said warranty is over. I told them that this is a building issue not only my apartment but now there is no response! Did not expect this in a new apartment and this response from damac !

G
G
GoIe
, US
Aug 05, 2023 4:13 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

The relationship manager is dishonest. Customer Service say they escalate problem, but after months, have not heard back.

Damac Living App is garbage, their IT has not fixed problem. Would not purchase, because if there is problem will take them years to fix.

M
M
Mandyggg
, US
Jul 26, 2023 2:24 am EDT

we have the noc letter, head of the security is givng us such a hard time doesnt allow us to move out! this is ridiculous! I have the moving company right now, call me now [protected]!

L
L
Lind.a
Dubai, DE
Jul 22, 2023 10:57 am EDT

We purchased December 2019 a Villa in Damac Hills 2, the Vila became unavailable after making a downpayment. They didn’t want to return our downpayment so we were pressured to buy another one. We payed 45% of the total amount and signed the contract. After endless lies and keeping us for hours and hours in their office to finely get the handover witch took 4 months, little did we know when we went to the DLD section of Dubai that we where mentioned in the ownership of the Villa but also at the same Time they have put us as tenants so we had a ownership certificate and a ejari at the same time. They have registered a Ejari without a tenancy contract without our knowledge. This is when my brain released an alarm. I made many complains at Damac and the Rera sections but no this was done and we got totally ignored. 2 years later we made a case against Damac for issuing a Ejari without a tenancy contract and as we looked further in to the case we saw that the signed contract mentions another Plot number as in the Ownership certificate. No we Ware fighting Damac in front of the court for fraud. People check every single number and word that comes from damac. By the way the Villas are have the worst quality we have repair amid purchase every few weeks new materials for the house. It was the biggest mistake to buy or invest in Damac.

D
D
direccion olenti
, US
Apr 19, 2023 8:41 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Please let me know , when this unit we will be ready for handover.

My name is Manuel Mendez Brito

And MY phone number is [protected]

W
W
Wilson joel Dsouza
, US
Apr 02, 2023 7:32 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Please help me with the registration of Celestia apartment 611, Damac A

We have paid 24 percent of the total amount of 1 RK room.

Now Fahad relationship manager is saying to pay the full amount , then we will get the registration paper after 1 month

N
N
Nara Karimova
, US
Feb 04, 2023 11:41 pm EST

DAMAC management issues permissions to disturb people's lives by allowing renovating the entire apartments that generates loud noise exceeding 60 dB for weeks. Sometimes the noise comes simultaneously from different units in the area.

View 0 more photos
K
K
Kalkidan Hailemariam
, US
Jan 21, 2023 10:02 pm EST

I have a unite in Damac heights DRZ/73/7303 my intention to generate a rental lead is getting almost difficult for 3 months because of security at the vicinity and it's not only for my self it almost become social already if something is not done ASP it will be frustrating scenario towards our property.

S
S
StayCAE is a Scam
, US
Jan 20, 2023 2:31 am EST

Damac has created a holiday vacation rental company called StayCAE to conduct fraudulent business with another name. Do not rent your property with StayCAE as you will never see any revenue. This company is crooked to the Core and generates the revenue for themselves. Read their contract and you will realize how fraudulent this company is. I will never by another property thru damac or use any of their products and services

D
D
David Marrani
, US
Nov 09, 2022 3:42 pm EST

It is now the 3 November. I have been paying a mortgage for 2 months. For unit gpm3b/9/902.

I am contacting Damac everyday by chat, email and phone calls.

Noone is able to tell me how can I start the handover and how do I get my keys.

I
I
Islam Ramzy
Irvine, US
Nov 07, 2022 11:35 am EST
Verified customer This comment was posted by a verified customer. Learn more

I bought an apartment with Damac in Merano Tower in 2016. Upon completion, they offered to lease it on my half. I agreed and signed a contract with them for two years. The contract has now ended but they are refusing to handover my apartment back to me. They don't reply on my emails any more and keep coming with excuses.

View 0 more photos
R
R
Rami zarouni
Dubai, AE
Nov 01, 2022 7:22 am EDT

There is a security named Latif in merano tower in business bay , that most of the tenants are complaining from for his unacceptable behavior and way of talking . He asks for money and food from every person . This isn’t acceptable , please find a solution as soon as possible .

N
N
Nidal Safadi
, US
Oct 20, 2022 3:35 am EDT

I live in Damac Tower 108 JVC - Dubai, for the past 10 days i can't access the car parking with my access card, i have to call security every time to open the gate for me, all documents submitted and DAMAC admin can't solve the problem.

D
D
Damac Problems
Dubai, AE
Aug 15, 2022 7:13 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Buying offplan via installment contract is absolutely frustrating. The terms are in Damac’s favour and they don’t protect the consumer in terms of delays and communication.

The terms in the contract don’t put the exact date of handover and how and when and there are usually delays.

D
D
Dee's
Johanessburg, ZA
Dec 06, 2021 1:30 am EST
Verified customer This comment was posted by a verified customer. Learn more

I also was lured into paying almost 200000AED AND requested a refund within my contract cancelation period, they have ignored me all the time. The sales team dissappeared, I have not been settled but instead advised that I am going to loose my money. These people thrive on foreign investors who they steal from and their government and rulers protect them.
Once our money is with them... They won.

It's only about time that Damac be brought to books and their country should display ethics. Although they seem to have a great country but it all from stealing. They have proved it, read all the trails above how people are being conned?
Damac must be brought to book.

D
D
DineshE
Edenvale, ZA
Mar 05, 2022 1:20 am EST
Replying to comment of Dee's

Someone needs to bring this company to answer, His heighness should shut this company down or force a take over, there are things going on internally that are not right.This is exactly what should happen

D
D
Damac Thieves
, US
Aug 09, 2023 6:44 pm EDT
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of Dee's

U r absolutely right, they a bunch of thieves, making money from other people's hard work...

D
D
DineshE
Edenvale, ZA
Sep 04, 2023 6:52 am EDT

It is going to catch up with them soon. They turn deaf ears after they take your money. They rely on their government to protect their scams.

D
D
DineshE
Edenvale, ZA
Sep 08, 2023 10:37 pm EDT
Replying to comment of DineshE

Still no solution to your stealing,they quick to resolve issues where they don't have to return leoples money.?

Come thieves ,my money please

T
T
Tamer Youssef
, US
Oct 13, 2019 12:41 am EDT

Dear Sir,

I live at Damac Hills -Golf Promenade 5A Building and I have spotted a red-back spider at my outdoor terrace last night and I don't know what to do exactly as I have small kids…Please advise..!

Regards,

Tamer Youssef

[protected]

M
M
Mohamed Raffic
, AE
Jul 01, 2019 10:59 pm EDT

I paid AED 20, 000 as EOI for Carson project but on the lunch my expectation and commitment given by DAMAC is not fulfilled. They are refusing to pay back the money and I ma going to launch complaint with Dubai land department.

D
D
DineshE
Edenvale, ZA
May 04, 2022 6:18 pm EDT

The DLD will do nothing, then you realise that they all in it

M
M
Moderate Nomad
, US
Apr 08, 2019 1:52 am EDT

Never answer requests or complaints, worst developer ever.
Issues with access cards never get resolved by customer service, on duty security usually get things solved

N
N
Nouman Malik
, US
Aug 21, 2018 2:48 am EDT

Leakage from above apartment and complaint is pending form last 3 months now water leakage is worst.
Crescent tower C 216 apartment number
From above apartment crescent tower 316 C

O
O
Osama Khamis
, US
May 20, 2016 7:56 pm EDT

hy guys if anyone there still working at Damac properties . I am asking about the company, i red a lot of neigative comments about it can anyone give advise to accept the offer or not please inform me at this email Ahmedkhamismohammed@gmail.com

A
A
Ahmdfikri
, AE
Apr 28, 2016 6:18 am EDT

Cry me a river :)

H
H
Hanoush
, AE
Apr 02, 2016 3:41 am EDT

Damac dubai is the worst company
Taken 80% of the money not ready for handover and accumulating penlties

No answer for my calls
It is public theft and no body to protect investors
Where should I go to either claim my money back or get hold of my property

P
P
PRK81
, US
Mar 23, 2016 2:43 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Same me as well @ red.911

D
D
DineshE
Edenvale, ZA
May 04, 2022 6:19 pm EDT
Replying to comment of PRK81

Me too, watch the space how god takes them down for robbing people of hard earned money.

R
R
red.911
, US
Mar 21, 2016 8:41 pm EDT

Hi,
Well no positive reviews... I am from India and have to meet them in Bangalore. Damac team will come to on March 27. Thats the last interview. I am now thinking should I take this opportunity or not.. Any one who is still working there can say any thing?

P
P
pixie83
, US
Oct 05, 2015 11:53 am EDT
Verified customer This comment was posted by a verified customer. Learn more

would love to hear from anyone who currently works in their marketing teams. At the moment I am in the process of last stage interviews with the company, today I met with their MD. So far, I haven't read anything positive about DAMAC and am uncertain as to what I should do if I am offered the job. I have a good position with another company, so it would take a lot for me to leave them. DAMAC called me about the role so they are the ones who have persued me. I live in Dubai and have been here nearly 3 years - I would only move for the right role, with the right company...

H
H
honny
, US
Sep 20, 2015 7:15 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Well I've worked with Damac for close to 2 years and knows each and every dumb-one who sits in the recruitment side. These so called "managers & "sr. managers" are the biggest losers of all time. They think of them self's as Tom Cruise or Brad Pitt where as they're not even worth calling as humans. All of them are "the ball sack" of MP John who wakes up every morning to lick his bottoms. They fired me recently because they said they're restructuring the team and also because of cost cuttings. They have no emotions or humanity in them. They don't care about anyone, i wonder if they treat their family members the same way. They destroyed so many career in Damac that nobody has ever praised the company or its staff. People on Assistant manager level doesn't know a bit about recruitment but shows as if they're Howard graduates. My advise, if you're planning to join Damac, start preparing your backup if you don't wanna leave UAE.

M
M
mohddxb
, US
Aug 11, 2015 12:25 am EDT

I was working with a developer in Dubai for over 6 years, who is a business competitor to Damac. I was called by their HR for an interview (I didnt apply - they have called me) and offered a job, so I have submitted resignation after their offer letter. To my surprise now they are saying my offer is "withdrawn" because of Chairman's decision; no other valid reason ! My 3 kids are studying in Dubai, and I'm in deep s**t because I already have resigned and cancelled the visas. DONT BELIEVE THEIR FAKE OFFER LETTER, YOUR LIFE WILL BECOME A BIG MESS !

A
A
Amir Alsinan
, SA
Apr 30, 2015 1:40 am EDT
Verified customer This comment was posted by a verified customer. Learn more

This is to inform you that this is the second time in 6 months i receive an e mail from Damac Handover saying that my unit is ready and i must show up for handover and dewa subscription. And they threat if i don't show up ASAP i will hold the responsibility of any damage or loss and penalties

In September I came after i received the e mail and i requested a visit to the sight and the surprise was that the unit and the all project was uncompleted and i have a video proves that.

Again in march i received another e mail and i did't go immediately i went only on 26 April 2015, The problem is that the staff there and his name is tamer made me wait from 10 am till 3 pm without any thing to be done. NOTHING was done rather than he made me pay the service charge. NOTHING AT ALL. A client visit Damac 2 times for handover and at the end of the day NOTHING is done. I book a ticket from KSA and i book a hotel specially for this subject and when i come i loose my time and money for absolutely nothing. I'm shocked that this is Damac. I was planing to buy another unit from them but thank God i discovered them before i do.

P
P
PolJen
, GB
Mar 19, 2015 12:41 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Damac only go to countries that have (in their own words!) "developer freindly laws". Those of us unfortunate enough to sign an agreemant with them can expect a very long wait as we have (so far 9 years on 'Fox hills'!). Damac have a habit of messing around with the plans and build quality and they never respond to complaints. The only consolation you have is that in the modern age as long as you stay within the law you can literally warn millions against not to haveing anything to do with bad companies and thereby prevent at least some suffering caused by them.

P
P
PolJen
, GB
Mar 19, 2015 6:00 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Damac only go to countries that have (in their own words!) "developer freindly laws". Those of us unfortunate enough to crawl into bed with them can expect a lot of abuse and a very long wait. Just pace yourself and dont give them any excuse to reposess (They count very much on reposessions) Damac oversubscribe and downsize projects, they mess around with the plans and build quality and never respond to complaints. They ignorin court judgements then have the ignorance to do a song and dance whenever they handover a project. That said, theres one thing that really gets them (but they pretend it dosen't) use blogs and websites and be prepaired for a long wait with the comfort that in the modern age you can literally warn millions not to have anything to do with them and thereby prevent at least some suffering caused by this greedy ungodly company and it's leaders.

D
D
DineshE
Edenvale, ZA
May 04, 2022 6:23 pm EDT
Replying to comment of PolJen

200% agree... I am waiting when i they go out of their country to present... I will show them who is Mafia when they step out of their territory. Guys get together and bring down... We wont get the money but to see them crumble will be moneys worth loosing

C
C
C Rafiq
Birningham, GB
Nov 21, 2013 11:45 pm EST

Never buy from this company damac it's all a scam I bought 4 apartments they messed me about so much and since 2007 they still no done this is lakeside project and when I refused to give any more money until there finished they got a letter from the government that they can sell them they have sold them for full price now and won't return my money I put in its all scam stay well away from Dubai

S
S
Saad saad
Navi mumbai, IN
Feb 02, 2023 2:22 pm EST
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of C Rafiq

We too are scamed they our money 418 k aed. Never invest in this company. Fraud people

N
N
n. harper
, US
May 22, 2014 6:29 am EDT

Don't use this woman for your real estate need. She would only take your all your money.

A
A
Ahmed lotfy
, EG
Dec 23, 2014 6:03 am EST

Hello everyone i have an interview tomorrow with the Damac Properties for Property Consultant position, I would to ask if its safe to work with them because I'm currently based in Egypt and they. Are there any complaints on this company. PLEASE HELP.

M
M
momossa
, AE
Sep 30, 2014 1:19 pm EDT

Dear all, i am also a victim of Damac, I bought a flat in Lakeside in 2008 and was promised that it will be delivered in two years. Nobody read the SPA in detail because at that time there was a boom in the property market and everyone was dreaming of selling his property for a premium. They gave me penalty for late payment and when I complained that they were delayed for delivery, they gave another penalty over that penalty. It was a long story and I managed to get 50% waiver after so much struggle and fight. Now they gave us a handover notice and guess what: they want us to pay the last installment and all other fees required for registering the unit in the lands department, when I went to the building to view the unit it was still under final stages where finishing work is not complete and it cannot be completed before 3 months.
In their statement they put one line for their delay of delivery, which they calculate at very low rate (3 month LIBOR), so for 540 days of delay they are paying us only 4000AED (1200$ approximately). This is unfair and they play very mean. If all victims are not united to make a case against this bad company, it will remain in the market and continue fooling other people. Who wants to join me to at least amek strong opposition lobby against them ? Please send me at my email momossa@hotmail.com

D
D
DineshE
Edenvale, ZA
May 04, 2022 6:25 pm EDT
Replying to comment of momossa

I want to bring physically bring them down as soon as they go out of dubai.

I am military trained and special forces so i know what i am speaking.

Join hands and drop them

D
D
david_w
, AE
Sep 29, 2014 12:21 am EDT

Guy only one advice stay away from the developer Damac. It is a con organisation. The company hire professional females for all the non-sense jobs. To investors listen this very carefully, according to the CRM officer "Damac give a F*** about their reputation. Company doesnt care about the investors as the investor only invest once or the most twice in real estate and no matter how bad is the company reputation people come and buy their property if the value is good for them." I was recently conned by them when they took over my unit after a handover. Till date nothing resolved. The biggest hand they have got is from RERA who arbitrarily cancel the clients unit if Damac wish to for their fraud. I went to RERA and the minute i mentioned Damac name, they rather taking my concenrs and talking to me, referred be back to the developer. In case of any other developer they will fill up a form and take up the issue and have it documented, but not in case of Damac. Second news to all the investors in Dubai, be careful from developer like Damac. As per the UAE law one can only get a compensation from a developer in the tune of 8% per annum interest. No legal cost or any other claim are entertained. Despite of the fact one get a favourable judgement in his/her name, the developer can continue to not honor the judgement for years. It is this kind of assurance that developer like Damac are continued to play in the market fearlessly. Investors rush to buy the property without actually doing proper resarch. Most of the information is not available as people dont have the time to share such things in open. The lawyers cost you a hell lot and you have to consider 2-3 years fighting the case. In the end developer like Damac walk away free from any obligations. In my case they completely fraudulently occupy my unit without my consent and i can not do much about it. All investor should be very very careful dealing with this developer especially from Africa, india, europe and other gulf countries. For job seeker, it is a truth what has been mentioned by someone that they use sales people in all the odd things which i do not wish to mention here.

R
R
redwan ali
, EG
Jun 30, 2014 3:57 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

i read all the reveiws and it made me so scared to enter my second round of interview. The postion is " sales consultant property" i live in another country and i have been directed by a head hunter for this postion. I went thier i passed the first round now they asked for me again for second round. After reading the reviews i do not know what to do, can somebody give me more advise.

D
D
DAMACCHEATS
Statford, GB
May 26, 2014 12:49 am EDT

Avoid Damac. They have a business model which relies heavily on cancellations and recoveries. Essentially, the investors get scared after paying a huge lum sum deposit or a few down payments as once you've signed and paid something, they dont want to deal with you again. Investor then thinks, i'll stop paying until I see either work happening on project or someone comes back to me. This then means the investor is in breach of the contract and a huge penalty is applied. Should you fail to pay, Damac will simply issue a DLD (Dubai Land Department) default notice, with an order of recovery. Eg The investors right to purchase is cancelled, contract is cancelled and anything paid towards unit if forfeited. Investor is left our of pocket and scammed and Damac have the investors hard earned cash. VERY VERY VERY wrong! A bad scam from start to finish.

D
D
DAMACCHEATS
Statford, GB
May 26, 2014 12:43 am EDT

Let me make this very very clear. Damac is a very high pressure unethical operation. It is a cut throat sales call centre style operation and should not be classified as real estate. You biggest threat are your co-workers who are ubnder so much pressure they will try and steal your clients. There are approximately 400+ indians, pakistanis. russians and similar working for Damac. Around 65% of the staff will not pass the 6 month probationary period. You will only pass if you show your bosses how you can be devious and steal. The MD Mr Ziad El Chaar, believes people who steal, cheat and take for themselves are natures strongest? Very Very Wierd. Youc an get a very clear picture of what they are trying to attract when you read any job description from them which all say: Timeshare background is preferred. They do however prey on life insurance sale people to target. Now you have been warned! Dont fall for their bull. The titles are all fake too. There are carousels in EVERY sales department of Damac. Sales consultants all the way to relationship manager do same job (just different pay grade). The assistant sales managers all the way to directors of sales, all do exactly the same job (just different pay grade) and they all sit at the end of each carousel. Damac has approximately one manager/director per 8 sales consultants. The best way to descrive their sales operation is a BOILER ROOM. google it!