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1.0 18 Reviews

Customercarepage.com Complaints Summary

0 Resolved
18 Unresolved
Our verdict: Engaging with Customercarepage.com at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Customercarepage.com reviews & complaints 18

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D
12:27 am EDT

Customercarepage.com zonepayments.com

I just noticed unknown and unauthorized charges on my debit card account from zonepayments.com [protected] I did not sign up or request this service if it is a service nor did I know that these charges were being charged to my account in any way whatsoever and I need to cancel these charges .

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10:06 am EDT
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Customercarepage.com Feeuser.com, newpremium porn, exclusive adultvideos

I looked at my bank account and I saw two charges made on July 11 2020. One for $39.95 and one for $.80. Also the # that appeared was [protected]. When I signed up for the deal was that I had 30 days to cancel before they charged me. It hasn't been even 3 days and they charged me already. I made sure to remove all the check marks for any other offers. How can I make sure that I do not get charged for the other two sites? New Premium Porn and Exclusive Adult Videos? I haven't seen any charges but I don't want any surprises. Please help.

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6:38 am EDT

Customercarepage.com I'm am complaining about unauthorized transactions.

I was charged $29.95 and I didn't want to that. I need the money in my account it's all I have and they just took my money with out permission. I have went and cancelled the subscriptions. But my money not back on my account. I would like for my money to be put back onto my account. This purchase was not done by me or approve by me. Thank you for your services.

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3:18 pm EDT
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Customercarepage.com Having a charge on my card that i didn't know

I would like my money back because I didn't know about this charge on my card I need this money and if you don't give me my money back I will get you for fraudulent charges and I will report you because you don't need to scam people for their money so I am complaining because I don't know about this charge on my card if I call you guys you guys better reimburse me

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1:49 pm EDT
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Customercarepage.com I don’t want the deal

on March 19, 2020 I was filling out a free chat site asking for my first name, my last name, my email, my street address, my phone number, I believe my debt card number. Later coming their was a debt charge of $39.95. I refuse to pay the charge because of the fact that it was free. So I'm asking to cancel the charge and refund my money.thank you very much for your understanding and sorry for the inconvenience.

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3:56 pm EDT

Customercarepage.com my order

i did not order this product, i do not know what it is...then i call the number given...and it sends me to this site...

amount $39.95
today 3-13-20 approved...

thank you,
felicia murray

there is a charge on my account that i do not recognize...and the phone call is to no avail...so just cancel this, then give me my money back. to the 1884 card ...thank you

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6:17 am EST

Customercarepage.com unauthorized credit card charges

As the name implies, there was supposed to be no charge to my card and it was used for ID purposes only. Not only did they charge me $50 but I still don't have access. Also, they claim to have enrolled me in two porn sites which I did not want. Neither of those are real and I'm fairly certain they are used for phishing: http://MaxHDporn.com and http://ExclusiveAdultVideos.com.

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2:56 pm EDT

Customercarepage.com subscription

I am sick of being lied too. So here is the skinny. Put all of my damn money back in my account immediately or I will consult my attorney and I promise you he is one bad mother [censored]er . I am pissed so don't and I mean don't blow me off. This is concerning a Adult Dating Service that was supposed to be free 49.95 and 49.96 needs right now. Again please do not think I will just sit by will you [censored] me

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Update by Jerry Presswood
Jun 02, 2019 2:58 pm EDT

Put my goddamn money back immediately. I am sick of being lied too. You have 24 hours or I will contact my lawyer and he is a bad mother [censored]er so I highly suggest you get to it. Jerry Presswood

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J
4:41 pm EST

Customercarepage.com outsourced account manager

scam somebody tried to use my credit card
sign up for a trial on a porn site which also sign them up for two more porn sites a total of $150 a month for porn i mean wgo needa that much porn to begin with
Called the company they tried to deny a refund and then after midnight finally hung up on them when online and found out that they did actually cancel all the subscriptions I didn't pay for
They also tried to tell me that I had to call my bank to fix the situation and for my refund which makes no sense why would I call my bank to give me money for something they took I didn't borrow it from the bank the bank didn't do anything so why do I have to call the bank like i said they did cancel all these subscriptions and did State they were refunding my money they also said it would take 2 days to 14 days to receive my refund which is absolutely outrageous it shouldn't really take at the most two days
In the end stay away they are scammers
I don't know about you but this scamming problem has gotten way out of hand you can't trust anyone now

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10:47 am EST

Customercarepage.com fraud charges on my account

They are thieves! The charges my card 39.94 and 39.85 in one day then when I called 8556309239 and 8556349190 it was the same damn person asking for my entire credit card number after some hassle I gave her the card number and my account was found (I had already called the bank to have it taken care of) and the rep immediately started giving me the information to the person who used my information. Not once did I tell her that my information was fraudulently used she didnt give me a chance to tell her she told me that she knew it was fraud charges the persons email is tevin.perez@gmail.com . And that I would get a full refund for 39.94 within 2-14 business day I asked about the other 39.95 and she had a 3 second consort with her supervisor before telling me that it would also be refunded. She stated that my info was used for a pornsite. Woooow . Please do not wait for your refunds call you banking or credit institution immediately can cancel the card

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4:02 pm EST

Customercarepage.com you’ve taken my money

You've taken my money and I'm having a hard time trying to get the photo downloaded onto the site you have taken 3994 from me twice because some dumb person told me I needed to get authorized through your site and that it would be free but yet now I'm being charged twice I will be calling you first thing Monday morning if this does not get resolved I will be talking to my attorney and I will be going after you guys and taking action thank you

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3:01 pm EST

Customercarepage.com money taken out of my account

i've had $150 accidentally taken out of my account that i need back right now. one website is called freedompop and the other is called kart staff. i don't know why this is happening but i need that money back as soon as possible. this is fraud and i am extremely worried. someone may have my card and bank information and i need it to stop and know that's going on

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Jonathan Pruitt
, US
Apr 30, 2020 1:22 am EDT

I tried to take a picture and it would not allow me to take a screen shot of the withdraws, but the dates and amounts are as follows; 04/17/2020, $49.95, 04/22/2020 $49.95, and 04/27/2020 $49.61. I would greatly appreciate the funds that were removed illegally to be replaced as soon as possible, as to these transactions would be considered fraud. Thank you for taking care of this situation.

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Jonathan Pruitt
, US
Apr 30, 2020 1:10 am EDT

I have had $149.51 charged to my card by a company called servbuyer.con. I do not know who this company is, let alone gave this company permission to withdraw this money from my account. I need this money returned to my account as soon as possible. I did not give this company permission to remove money from my account. Thank you for taking care of this matter.

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Ezlowkey
, US
Nov 10, 2019 2:42 pm EST

I was charged 49.95 without my consent.

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A
2:14 pm EST

Customercarepage.com unauthorized trial

On 11/6/2018 I subscribed to the website Teens. I did not knowingly opt in for any other subscriptions. However, when I printed the receipt page I noticed there was a box checked that stated as a special bonus I would receive a 7 day free trial to PremiumPornHD.com that would renew at $39.94 monthly unless cancelled. Also there was a 10 day free trial to XXXHDVault.com that would renew at $45.95 monthly. I called the customer service number to inform them of the error and I was told that I did not have a membership to either one of those sites which makes since because they are free trials initially. However, as it is stated they will become active memberships after the trials. So I explained that I didn't want the trials and again the representative stated, "You do not have a membership for those sites." I began using computers in 1981 I am well aware of their pattern and practice of malfunctioning, crashing, and general unreliability. Because of this I asked the rep to at least make about the error. Once again he stated, "You do not have a membership." If you tell me something once I take it as information. If you tell me something twice I will assume you thought I didn't hear you. If you tell me something three times you are insulting my intelligence. Last night I donated $100 to a charity. When I clicked the submit button the next page said Page Not Found Error 404. But sure enough when I checked my email there was a thank you email from that same charity. As I asked the gentleman when I called I would like to have a note placed in the record of this incident that I do not want any of these memberships. I am also cancelling my subscription to the Teens website. Finally I couldn't help but noticing that in your complaint details section it is asked that customers be polite, avoid capital letters, and be polite and I can respect that. But I just have to say that by the time a person gets to this website they are feeling anything but polite, they want to express their displeasure in the strongest terms possible, and if like me they deal with someone who has no respect for them I think abusive language would be a less violent response to total incompetence and unprofessional behavior. Thank you for taking the time to read and consider this request.

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10:21 am EDT

Customercarepage.com free trial games

Was stupid and gave my cc to a site that said it was free games, they charged cc 39.95 under webfeedesk.com, I got the phone number and called and they said that was a preauthorization.they said they would refund it.I told them the site said cc for age verification and there would be no charge. All they did was double talk, I called my bank they said if they refunded it the charge would be dropped and that would happen when its posted. customercarepage.com is
the company that does the billing.This is a total scam since they will and do charge your cc.

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K
12:11 pm EDT

Customercarepage.com No idea

15 jui 2016 epgbill.com/*billsctr [protected] de - 1, 29 dollar us - 1, 72
14 jui 2016 epgbill.com/*billsctr [protected] de - 1, 29 dollar us - 1, 72
13 jui 2016 epgbill.com/*billsctr [protected] de - 1, 29 dollar us - 1, 73
12 jui 2016 epgbill.com/* [protected] de - 1, 29 dollar us - 1, 73
11 jui 2016 epgbill.com/* [protected] de - 1, 29 dollar us - 1, 74
10 jui 2016 epgbill.com/* [protected] de - 1, 29 dollar us - 1, 73
09 jui 2016 epgbill.com/* [protected] de - 1, 29 dollar us - 1, 73
08 jui 2016 epgbill.com/* [protected] de - 1, 29 dollar us - 1, 73

I got similar charge prviously under another name, but the same way of tricking us without email notice or confirmation. I never sign up with my credit card and I assume to probably took it frm a previous application cancelled afterward
Wath can I do beside complaining to them - because somebody has to stop them doing that, and i'm shure i'm not not the only one to whom they do that...
Karl cossette
Montreal [protected]

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3:56 pm EST

Customercarepage.com fly by night bill on my credit card for "free" trial

Recieved a bill on my statement, canceled the subscription. Advertised as free, yet a bill. Stupid me for giving a card number.

Does these charges keep happening to others? Or is it just one charge and done? Just so I know whether or not to change my card number

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Jack Crack
, US
Aug 30, 2019 11:57 pm EDT

I just cancelled my account and they said the money would be back on my card but still isnt on my card

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Ronald Mays
, US
Mar 18, 2018 4:41 am EDT

I went to a site called FreeToonPronTubeHD.com and was told it was free they change me. How can cancel them and get my money back

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Willyjdje
, US
Feb 05, 2016 3:57 pm EST

Little frustrated. I don't like unknown charges on my card

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C
12:32 pm EDT

Customercarepage.com fraudulent charges without my notice

I recently noticed several unauthorized charges from my account. The website www.customercarepage.com stated to charge me 2 months ago. I haven’t used their services or applied for something, and I have no idea where they found my personal info, but I really wanted to get my money back. I wonder if there are people, who had the same thing. Maybe you can advise me how to stop these withdrawals. Please post your ideas and comments. Thanks.

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Safyaan Akram
, US
Oct 25, 2018 12:51 pm EDT

They also have another website called http://foradminctr.com/ and i told them i wanted to cancel my subscription and want my £35.95 refunded. They said they will do it within 2-14 business days, but i don't believe they will. Lets just see.

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O Ross Miller III
, US
Mar 02, 2018 6:10 am EST

Three separate different reoccurring monthly charges. All with different phone numbers that go to the same recording. Then answered by the same individual using different names each time you call. $49.95 charged by CTRLEDTIS.COM at [protected], $39.94 charged by CCBILLPMT.COM at [protected] and $39.95 charged by MTGLOGS.COM at [protected]. After calling and forcing them to look my information up with my email address I come to find out I have 3 PREMIERE memberships to 3 different adult websites. All three are now now cancelled and my card, which I have already cancelled, has been blocked from their system. HILARIOUSLY enraging and total scam.

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DibujoDrew
, US
Oct 14, 2017 6:11 pm EDT

Yup. They supposedly needed my debit card info for age verification and instead stole $1.00 and tried to take $39.95 but my bank caught it.

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Melody Acosta
, US
Jul 19, 2017 9:16 am EDT

There was a charge on my card for 7 consecutive days without my authorization. I called my bank and they gave me the phone number of the company...customercare page [protected]. Apparently it was an adult site making those charges. Called and they are issuing a credit and are blocking future charges.

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toothteller
, US
Mar 02, 2017 11:15 am EST

THIS COMPANY IS A COMPLETE AND TOTAL FRAUD. IN MY OPINION, THEY BUY YOUR CREDIT/DEBIT CARD INFORMATION FROM SOME SITES WHERE YOU LEGITIMATELY USED YOUR CARD AND THEN BEGIN CHARGING YOU ON A REGULAR BASIS. WHEN YOU CALL, THEY PROMISE TO REVERSE THE CHARGES, BUT THEN THEY DO NOT. REPORT THEM TO YOUR STATE AND FEDERAL TRADE AGENCIES. THEY MUST BE STOPPED. DO NOT BECOME A VICTIM EACH MONTH

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Dasblitz
, US
Nov 29, 2016 11:45 am EST
Verified customer This comment was posted by a verified customer. Learn more

I, too, have have had repeat attempted charges of 39.95 to my account from customercarepage.com, but thankfully the first time there were insufficient funds available, the second time, a month later, my banks fraud detection caught it. I am just getting a new debit card, but I did call the company and they agreed to cancel my account (who knows if they will?) What I can't understand is why nobody shut them down yet because from the dates on these posts they have been doing this for more than a year, so crucify, crucify them!

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Benjamin Wigley
, US
Jul 09, 2016 8:45 am EDT

Apparently my info was used to open an online membership to a porn site... that is what this company is collecting from. SO... before you blame THEM, make sure YOU or YOURS have not signed up, even for something FREE!

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Cliff Allbaugh
, US
Jul 02, 2016 2:50 pm EDT

i keep getting charges on my credit card of $1.29 everyday that i did not approve called number listed to cancel debit charges said they would but still getting charged how can i stop thls.

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FlapperT
Pleasant Hill, US
Feb 26, 2016 10:47 pm EST

I noticed 3 $1.29 charges on my bank statement and called the number referenced on my account [protected]. The woman who answered could barely speak good english to begin with. She answered as: Thank you for calling Customer Care - how can I help you? I said: What company is this? She said what is your account number? I said: What account? Who are you and why are you charging my bank account repeatedy $1.29? She asked for my credit card number and said immediately: I will close out your membership Maa'm. I said: WHAT A MINUTE! What membership? What account? What the?! I plan on pursuing this further.

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Maggie Mom
, US
Jan 14, 2016 9:49 am EST

They charged my 14-year-old son's new account $19.95. He insists he did not sign up for anything, and I believe him. I called within twenty-four hours to cancel the charges and have them refunded. Nothing was done. I called again today, got a run-around, and asked to speak to a supervisor. When I threatened a lawsuit for fraud and contributing to the delinquency of a minor, he assured me that the charges are reverse as of today. We shall see.

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E
11:53 am EDT

Customercarepage.com bait and switch

Yesterday I was searching through the Internet. Suddenly I ran against the website CustomerCarePage.com. They offered some products for a very good price. I clicked by link and a window appeared asking my personal info for registration. There was written that it is free but when I checked my account I found that they charged me $40.

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ste robinson
, US
Mar 08, 2020 12:30 am EST

Why is it that I can buy 2 packets a day and the insides are different, as one is black and another packet is white. Am I buying counterfeit packets.
My email address is
steboz70@live.com

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Bryan Oliver
, US
Feb 27, 2020 9:58 pm EST

I was charged $39 for something that said free. I want my money back NOW or I'll take you to court.

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Dawn Upton
, US
Feb 15, 2020 11:58 am EST

I have no idea what this charge was for
. My credit card company blocked the charge.. I dont want it happening again what do I need to do. If there's something that needs to be cancelled I need to do that. I am on a fixed income and cannot afford fraudulent charges.

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Sleeper Storm
, US
Nov 28, 2019 1:33 am EST

this is the second [censored]ing time i have been charged from these people and it needs to [censored]ing stop right now im tired of this [censored] i have [censored] to do

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Joshua adkins
, US
Sep 17, 2019 5:27 pm EDT

I was charged 49.95 for a free trial of a website in which I am now cancelling. I'm letting it be known through this complaint that I would like to cancel. Thank you for your time

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Seb Clerv
, US
Jun 23, 2019 4:47 pm EDT

Was charged $29.95 for something I don't even know about. I haven't made a transaction yet for the date 6/14. Give me my money back, I don't even know what this is for.

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Lashawnami
, US
May 18, 2019 3:37 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

The website clearly stated that here would be no charge until after the trial period of 2 days. When I entered my credit card information in it immediately charged me. I cancelled the subscription right away and now customer service say it's going to to be at least 2 weeks before I get money that I wasn't supposed to be charged in the first place.

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Biggblacc1996
, US
Mar 05, 2019 2:26 am EST
Verified customer This comment was posted by a verified customer. Learn more

I woke up this morning to two unfamiliar charges in my account linked to epaysiteck.com. I have no recognition of this company nor site.

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Diane84
, US
Feb 11, 2019 5:53 am EST
Verified customer This comment was posted by a verified customer. Learn more

My bank ( PNC) bank called to alert me of possible fraud on my account... I approved a 1.00 for a tree charge, but in return was charged 39.95 ... I would like to cancel any type of subscription with your company... My name is Nicki Golden, 904 13th St, aColumbus Ind

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Don Whitehead
, US
Nov 19, 2018 7:36 am EST

It says plain as day on the website that there is no charge for age verification and no theres a 49.95 charge on my card this is a fragelant website i have taken pictures of the website that plainly states no charge

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