Complaint Rating:

Company information:
Hertz
Orlando, Florida
United States

An Hertz employee by the name of Nick was extremely rude to me when I asked for his assistance. I had a question to ask this gentleman and requested that he approach me because I was traveling alone with a small child, 4 bags of luggage and plus a stroller. This individual informed me that he would not assist me because he believed that way that I waved for him to approach me was how you summoned a dog! To make a long story short, I got his immediate supervisor name Bob Shelby and the general manager name John Cherry and tried to complain. They will not return any phone calls. The issue was never address. I would not recommend this company to anyone!