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I'm a franchise owner for Coverall for almost two years now in San Mateo, CA and I really regret it joining and starting my business with them because all they did is SCAM me. Coverall Cleaning Concept aka Coverall-Based Cleaning System is where you can start your janitorial business by buying a franchise. You basically starting your cleaning business by using their name and you pay them yet they automatically deducted 15% each month plus insurance other charges. They suppose to guarantee you an account so that way you can start making money right away. They only guarantee you with account just enough that they can take and make money out of you each month and you left nothing. Which what is happening to me. All this time which all I get is headache because I always have to call the office to give me more account but no result. Now their holding my check and their not paying me. I called so may time what happened to my check and they just pass me around and no on knows. I'm ready so sue Coverall all for all my lost. I'm ready take them to court.
Anyone who want to start a janitorial cleaning business do your research. As I tell DO NOT DO BUSINESS WITH COVERALL CLEANING CONCEPT aka COVERALL HEALTH-BASED CLEANING SYSTEM because is a SCAM.
The complaint has been investigated and resolved to the customer’s satisfaction.
I AM ALSO A FORMER COVERALL CLEANING CONCEPTS FRANCHISE OWNER. CALL [protected], LISTEN TO THE MESSAGE THEN CALL ME DIRECTLY. THIS IS SO MUCH EASIER, NO EMPLOYEES, NO LABOR, AND BEST OF ALL YOUR STILL YOUR OWN BOSS.
[protected] JIM BLUE
Please read the following article It's about a lady who got ripped-off by coverall. It came out on the New York Times "In seach of work but at what price" By David Segal.
http://www.nytimes.com/2009/12/27/your-money/27haggler.html?_r=1&scp=1&sq=in%20search%20of%20work%20but%20at%20what%20cost&st=cse
I suggest that if you are thinking of opening a commercial cleaning company that you go to the Small Business Administration they will give you all the help you need and its all free. This Coverall health cleani9ng system company probably did get most of there experience from looking on the internet and the other part of it hired some wise guys from New Jersey. When it comes to handling someone 10000.00 to show you how you should do something unless they are a credited school then I don't think you or anyone else should get involved with these people. On the other hand I can teach you how to make diamonds just send me 1000.00 dollars to start and I will provide you with everything you need. I will have to charge you royalty fees weather you make money or not get it. The internet is a wonderful thing even here in the U.SD. we are loaded with Nigerian Kings needing help from you to save all there millions. Don't be a fool.
How do you suggest I succeed with Coverall? I met with a sales rep for Coverall last year and have not taken the next step just yet.
The whole this is, you have to read the FRANCHISE AGREEMENT, it's that simple, it clearly lays out what they will do, what you must do, and what happens when things go wrong.
With all franchise based cleaning companies, the best advice to current franchisee's is DO YOUR MONTHLY INSPECTIONS, if you do and you follow the agreement, you will be covered by the replacement of business, you will not have any reason for the company to take the account away from you, and you will not have any service issues, because you will have direct contact with your customer.
Yes the franchisor (Coverall, Jan-Pro, CleanNet, Jani-King, and the rest) own the cleaning contract, because they went out and bid the account. You are not purchasing accounts from them, you are buying a right to service the account dependent upon the continued adherence to the franchisors continued levels of service and the franchise agreement (ie doing your inspections and submitting them each month.)
BE WARNED - IF YOU SUCCESSFULLY BID ON A COMMERCIAL CLEANING ACCOUNT WHILST A FRANCHISE OWNER, YOU DO NOT OWN THE CONTRACT, IT STATES THAT CLEARLY IN THE FRANCHISE AGREEMENT, YOU ARE USING THE TRADEMARK, REPUTATION AND SYSTEMS OF THE COMPANY, AND AS SUCH THE COMPANY OWNS THOSE ACCOUNTS.
Anyone else got any questions about Coverall specifically, or cleaning companies in general, let me know.
If you want to know how to succeed within Coverall let me know.
Hi I know this post is super old, but me and my mom are considering going into business together with Coverall. Are you still with the company?
This is for Anonymous from NJ, if you are a customer of Coverall, I suggest you get out your contract, you can cancel at anytime by giving 30 days written notice, if you decide to try and cancel for poor service (even if the service is good this is the #1 reason people site for cancelling), it will actually take you 45 days to cancel service. You must give a 15 day cure period to fix the "poor service" followed by a 3o day cancellation notice.
Once you have given that written 3o day cancellation notice you will not be liable for the rest of the contract, just till the end of that 30 day period. If you do not have a contract, the job should not have been started by coverall, it is against their policy.
Former Coverall Operations Manager.
con-artist coverall gaarbage bs run fast as you can, , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,
Does anyone have any info on the Michigan based Coverall?
I was just about to enter into a franchise agreement with Coverall, but after reading these comments regarding dissatisfied clients and possible misrepresentation, I will do more research and take my time, indeed I might just continue to use my garage, I am not doing too bad.
I was also a Franchise owner through coverall in cincinnati OH. They are complete scam artists. I wasted 6 years with them, trying to get something started and they did not hold up to their end of the bargain. I agree with what you guys are saying. Buyer beware!
JANITORIAL FRANCHISES ARE A SCAM! It might work for some but I guarantee it doesn't work for the majority. This is how they work:
_You pay them a package, for example you pay about $16K for a $4k monthly income
_They'll get you the accounts.
_Although they say you can choose to accept or not a specific account, it' not true. They will turn around and say they satisfied the agreement of providing your accounts and if you didn't take, they won't give you more accounts.
_They underbid contracts to compete with everyone else, since they are NOT the ones doing the work..they don't care. They get the accounts due the low price and you're stuck working hard for few hundred dollars a month. You would be better off working for McDonalds getting $8 an hr. DO THE MATH!
_NOW This is the worst of ALL...once they have too many franchisees and can't find enough accounts, they will find anything wrong in some buildings as a missed trash can and ask the company if they want another person to clean...since it doesn't make a difference for them, they will say yes. Then the Franchise call you and say your customer requested to get another contractor because he's not happy with your job. Now they sale that account to the newer franchisees so they honor the agreement to get accounts. THAT'S STEALING!
WITH A CLEANING FRANCHISE, IN REALITY YOU NEVER OWN YOUR OWN BUSINESS! If you owned the accounts you should be able to walk away with them after a period of time..right? NO..YOU CAN'T BECAUSE THE CONTRACT IS ON THE FRANCHISE NAMER...NOT YOURS!
I just hope that a Federal Court one of these days force all cleaning franchises to get the accounts on the franchisees' names...not theirs. Create a money back guarantee and protect the little guys..the franchisees...I can't believe in this age Cleaning Franchises are able to get away with this scam.
I own a cleaning franchise and I did my homework on all the major ones before I brought into one of them. If you own a business you have to be prepared for sucess and failure. It is not up to the company you brought your franchise from to make you sucessful it's up to the franchise owner to make him or herself sucessful. You can't count on the company to help you out! You have to act like you are the only one that is in charge of your destiny. When I started out I didn't wait for them to get me a contract I went out on my own and started advertising my business myself, and I was able to get two contracts on my own without there help. The best advise I can give is to work your business as hard as you can and stop depending on the company to help you. You should be willing to do whatever you need to do to make yourself a sucess.
Know what Franchise stand for before you buy a Franchise. If you don’t understand how the system work s than don‘t buy it. All Franchise Company charge a Royalty and Management fee in your case it is 15%. If you don’t want to pay the fee, do it yourself from your garage. Buying a Franchise is buying a Business that you must take care of it on yourself and not point finger at some else for your failure. It looks like you want a J.O.B not a Business. Take responsibility for you own action if you ever want to be successful in anything.
I totally agree with the complains. I am a franchise owner myself. they are totally liers. I made a contract for $20k, I gave $14.000 downpayment and we agree that I was going to pay the rest each month /deducted from my paycheck. I though I was going to get my acconts (offices to clean) in one month. But, they made me wait about a year, plus I was making $9 dollars per hour (fast and hard work) and I did not had any money to hired an employee to help me. How much I was supposed to pay if I hire one? 1 dollar? THEY ARE SCAMMERS. Yes, they are in the forbes magazine, of course because they make money but franchises dont. they will take you money and make you work like crazy. they also charge for administration but you are the one who has to comfront the office owners if something is wrong or if you want them to increase your payment because you are working extra hours. DONT MAKE ANY CONTRACT WITH THEM, They are not good, this business is not worth it at all. I am totally dissapointed :(
I heard about the same thing with another cleaning lady. Not only that, but they say everything you want to hear so that they get you to go on contract. In my case, I didn't want to be committed to a contract and I happened to stress that to the sales rep numerous times. He agreed that I only had to give them a courteous 15 days to cancel the service. It so happens that when I tried to cancell, they came up with a totally different story. So now, we have to be stuck with the service or pay the full year in contract. This company sucks and they are total hypocrits! Wouldn't recommend them, not becuase of the cleaning, but because they are sneaky to get money in their pockets!
Insurance probably has nothing to do with that company. Don't you HAVE to have insurance to do this business? I am guessing the 15% has something to do with Franchise Fees. ALL companies that are Franchises have fees. McDonald's included.