We are truly very upset how smile care is handling this. We called tracy office and coast dental two months before and asked explanation why they are sending the bill for $196.Tracy office assistant told that according them we have no balance.Coast dental rep. said she will look in to it and figure out. Instead of giving explanation to us she sent it to collection agency.
This very unfair. We paid the full amount for braces for smile care, unfortunately with loss of job we moved to texas on June 2011from onwards we did not follow up with smile care for rest .
Now we paid for Apple more than $1050 from our hands to follow the braces.Smile care is holding our money.
Billing person were not able to answer my question and did the easiest job of sending to collection agency.Today we spoke to Ms. Mary Ann, she forwarded the call to collection dept.
I am going to consumer court to get the remaining amount $1050( the amount paid to Apple orthodontics Texas) from you.
Please send the check for $1050 as refund for A/c7039-10947 Patient name Jephina philip
Parents of Jephina