Complaint Rating:

Company information:
Bally Total Fitness
San Jose, California
United States

I joined a Bally's Fitness franchise; the membership that I held allowed me to use one club only, a club near my home. That club closed this year. They do not have a club that is near my home to replace the club that I joined. Despite the fact that my contract limited me to one club, which is now closed, Bally's continues to charge me their monthly fee. I have appealed to Bally's to end my membership; to date, they have declined to do so. I hope that you can assist me in ending this contract and in obtaining refunds for the fees collected since the club closed.