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cleanse prox Complaints - Refund & Bogus Company

Review all cleanse prox complaints

cleanse prox
Posted: 2009-07-14 by   joybird
Refund & Bogus Company
Complaint Rating: 100 % with 34 votes
Company information:
Maryland
United States

I ordered a sample of this product which I was to be charged for shipping ONLY, however, this company charged me for the full amount of $74.94. I have notified my credit card company to reject this charge. When I received this product, there was no packing slip and the phone number on the bottle is bogus. The phone number belongs to Copeland Toyota in Michigan. I have requested a full refund immediately and have informed Cleanse ProX that I would be notifying this board of its so called company and its practices. I sent them an e-mail this morning at info@cleanseprox.com. This may also be bogus.
Comments United States Diet Products
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More cleanse prox complaints
cleanse prox - refund
cleanse prox - return #

Comments

 Sort by: Date | Rating
 192 days ago by   Gladys Bee 0 Votes
Absolutely agree with this. Also a problem with RezXtra. Both companies set up automatic ordering and I haven't even tried the "free" sample of either one. Contacting my credit card company for denial of payment to these shysters.
 167 days ago by   natalie gail huffmaster 0 Votes
I want to stop this company from taking money from my account. Natalie Gail Huffmaster
 134 days ago by   YPW +1 Votes
just got trick into giving my credit card information thinking free trial without obligation other than S&H as stated. They are now billing me each month and product cancellation button which is offered on their website does not work. This is a scam and am writting to FTC to complain about this company http://www.cleanseprox.com/
 116 days ago by   customramair 0 Votes
Here is a # to contact or cancel clense pro x - 1-800-536-9026
 116 days ago by   hiih 0 Votes
thank you i was just about to try the free trial!
 109 days ago by   Naomy69 0 Votes
I am from Mexico, and I have not even received the free trial and the already charge to my credit card the total amount. This is an abuse I do not know how to talk with them, the number does not goes through.
 105 days ago by   vicky.w 0 Votes
How do we stop this? i have been sent these too!
 103 days ago by   kathryn*rebekah 0 Votes
I completely agree! I emailed them and got a response which said to cancel and get a refund I had to call the number previously mentioned. However it has been disconnected!! Not sure what to do now...
 102 days ago by   Dirtydee34e 0 Votes
Has anyone any idea how to cancel CleanseProx? I requested the free trial and thought I had cancelled on their website but they have obviously not taken this into consideration...the phone number and email addresses provided are both bogus!! PLEASE HELP!!
 95 days ago by   iwillis 0 Votes
This company is SUCH a scam!! I ordered a "Free" trial (paid "shipping only") and then was billed $85.73 Cdn to my Visa bill a month after the initial order. When I tried to call Visa to dispute the charge, the phone numbers registered for the company were out of service. Eventually Visa Resolutions contacted the company and they insisted that because I had not "cancelled" or returned the product within 15 days of ordering, they would not provide a refund. And, because that is the "terms and conditions" I agreed to when ordering (unwittingly I didn't read the fine print), Visa could do nothing but ensure that they did not continue billing my account. The product does NOTHING! It's a a big scam. They are also have a site dealing with Acai Berries, so beware!!
 94 days ago by   moonika 0 Votes
a phone number that works is 1-800-529-3082.
 89 days ago by   Fatty Boom-Bah 0 Votes
It is a SCAM and they should hang their heads in SHAME! The problem is that the terms and conditions are HIDDEN! They need to be on the FRONT ORDERING page... Just another unethical company preying on people who are overweight with low self esteem and who find themselves in desperation, turning to things that if they'd thought about it closer, would have realised and should have known better... People like ME! A-Holes!

For people wanting it to stop, I used the livechat option and is was cancelled immediately, with NO CHANCE of a refund! But at least it was done immediately and I received a confirmation e-mail to prove it.

BE CAREFUL AND SAY NO TO DODGY BS!
 74 days ago by   vikkis 0 Votes
I have been trying to get in contact with cleanse pro x to cancel with no success from Australia. I to ordered the product on a trial basis and was charged 2 weeks later for the full price and have been charged for a second month. Having trouble cancelling the email address is bogus
 73 days ago by   Dial647 0 Votes
Hi Fatty Boom-Bah,
Could you guide me to the livechat URL ?
 67 days ago by   Noma 0 Votes
I also received this stupid product and got charged twice. Called my bank. They said they can't do anything except to stop the payment. I finally could reach them by phone (1-800-536-9026). Had quite hard time to understand the agent on the phone (weird accent). Anyways, he told me that they'd refund the full amount minus S/H for the last transaction; however, they can't do anything for the first one. Will wait to see if they do what they say.

I can't believe they're still operating. With all of these complaints, they must've been closed and punished.
 47 days ago by   lulu7257 0 Votes
I agree the companies that sell this product tend to con you into charging your credit cards...read the details here:
http://randomthoughtsbyg.blogspot.com/2009/12/colon-cleansers-or-is-it-pocket.html
 33 days ago by   hsmom1996 0 Votes
Last May I too ordered the "free trail" offer and like others have posted did not get this canceled within the time frame required. At that time I did call and cancel any future shipments. Never gave it another thought that is, until a few weeks ago (Dec. 15th) when a pending charge of $85.31 appeared on my checking account. At this point it was noted as just a 'pending transaction' so had no way of knowing who had charged my account and my bank couldn’t tell me either. On Dec. 17th the amount changed to $86.16 and now showing the name Ultra Clean Colon 888-688-8440, along with 2 Overdraft charges of $36 each. Upon calling that number I’m informed that there was a ‘glitch’ in their computer system that charged my account in error but in order for my money to be refunded I would need to fax a copy of the my bank statement showing the charges and the money would be refunded within 7-10 days. Just what you want to hear a few days before Christmas!!! Fast forward, as of today Jan. 7th still no money back in my account and their so-called customer service people cannot tell me how much my refund will be…that is if I ever get it!! Only their billing department would know that and apparently there is no way to speak with anyone in billing. I have since, canceled my debit card which has been a hassle in itself but this will not happen to me again.
 28 days ago by   MsScarlett4 0 Votes
I too am now wrapped up in this and I've NEVER ordered anything like this. I have other health issues and would never attempt to even use any type of product like this.

I had to cancel my entire bank account. They took $86.16 from my actual checking account.

Perhaps a class action suit is in order here? I will not let this rest until I get my money back. They are going to wish they had never heard my name in the year of 2010.

MsScarlett
 3 days ago by   colol cleanse pro 0 Votes
Beverley wright --Australia.
This is certainly a bogus company. I have phoned these people at least 8 times---emailed them on contless occasions re a refund of $390.00 they withdrew from my account!!!To no avail.
At the moment I am waiting after having spoken to someone 2 days ago who assured me the money would be in my account by now!!!Guess what NO MONEY.
I will be taking legal action as I will not ware this .

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