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CIC Triple Advantage Complaints - Unauthorized charges!

Review all CIC Triple Advantage complaints

CIC Triple Advantage

Posted: 2007-01-06 by Vicki Lynn Nellis [send email]

Unauthorized charges!

Complaint Rating:

I thought i was signing up for a free credit report and now for 3 months they have been charging my bank account almost $20.00. I do not use it and feel I should get my money back. I cannot even find a phone number or even a contact me or an e-mail. I do not have the money for it and I do not even use it. Like i said i thought i was getting my one time free credit report.

Beware!

Comments

United States

Unauthorized Charges

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Comments

534 days ago by Reshan Chaminda Wijesingha [send email]
Last month I went to freecreditreport.com and I received my credit report. Now there is a charge of $12.95 from cic triple advantage in my credit card. I would like to know why I have been charged for free credit report. Somebody, please send me an e-mail and let me know the reason or put my money back into my credit card. Thank you.

534 days ago by Shane Rohman [send email]
The same thing happened to me. I went to freecreditreport.com once last month and now I got charged $12.95. I think I'll call Visa and tell them contest the charge. Congratulations freecreditreport.com! You're one of many gutless web sites who's managed to ruin consumers opinions of online services by hiding charges being dishonest. Way to go guys!

533 days ago by Lunette Taylor [send email]

I just noticed that a $12. 00 charge was being deducted from checking account. This started in November of 2006. In fact there were two separate deductions of $12.00 each for November, December. There was also an additional $12.00 deduction in January of 2007.

When I called the number that appeared on my bank statement, the agent by the name of Lucy said that she needed my card number. She stated that she could see the record of single deductions but could not see that deductions were twice for the month of November and December. I advised her that I did authorized any automatic deductions from my checking account. She said that she would cancel the deductions and credit my checking account in the amount of $36.00. I asked to speak to a supervisor or manages and was told none was available. I then asked for a phone number and was told there was no phone number available. I informed Lucy that this was not acceptable customer service. At this point she gave me a mailing address in Irvine CA.

528 days ago by Trish Sz [send email]

The only sure way to STOP these unauthorized Credit or Debit Card charges is to get a new replacement Credit or Debit Card and destroy the old one. That is the ONLY way to stop these charges. It doesn't matter how many times to call, email or whatever, they will keep hitting your account with these charges every month until you cancel the card. I've called and cancelled (for four months now) with CIC Triple Advantage and they tell me it's cancelled and then the next month the charge is there again. Cancel your card and it will stop!

527 days ago by Tiffany [send email]

I signed up to receive a "free credit report" for my husband and myself. Go figure that they charge two different credit cards that I used to "verify my identity". It's such a small amount on both cards that I didn't notice it at first. Which I think they HOPE for. Anyway, total charges are almost $100. They talk about protecting your identity but I've paid more in three months to have someone "protect" me than I ever had for fraudulent charges! If it's free... it should be FREE...

527 days ago by Kimberly Sue Smith [send email]

It has been almost 14 mths and i have contacted the company cic triple advantage and they told me i checked some box at the bottom of the page after i received my freecredit report. I have asked them to quit taking it out. They have just again taken it out of my checking and on top of that i never know when they are going to take it out. Plus i keep getting 2 charges of 25.00 for each transaction because there is no money in for it. But of course they let it go through because it is a debit from a company. I want it to stop and nothing i have done or said to these people is making them stop. I want to know how they keep doing this. I can't even sign in to even check what they said they are charging me for. I have tried after i contacted them and it says i dont' have access to that. My subscription has expired so how am i still getting charged for it. I want it to stop and if it dont' i will contact a lawyer and let them finally get what they deserve.

524 days ago by Ben Johnson [send email]
Just want to say watch out for anything that has this company's name on it. I'm being charged for credit monitoring, a service I don't want, use, and didn't sign up for. I have yet to figure out how to get the charges off of my credit card!

520 days ago by Annie Ward [send email]
I too agree with the posted comments concerning 'free credit report'. Why claim to give someone a free report and then charge them for months for services that have been canceled. This is nothing but a "scam". This is the third month that I've been charged for a service that was canceled the same day I received my credit report. I will be canceling my card.

519 days ago by James Allen Tyler [send email]
I asked for a free credit report, which I never received, and apparently have been charged monthly through my bank. How can I get out of this? I can't find a number or e-mail to get it cancelled.

519 days ago by Pamela Baker [send email]
Signed up for a free credit report...didn't get the report and now I'm being charged monthly fee.

518 days ago by Akalu Paulos [send email]
I don't understand why the CIC Triple advantage is charging me $12.95 for service I did not receive. I never asked them to send me a credit report but I keep being charged. I tried to get their customer service number to inquire about it, but in vain. They should stop ripping me off, and they should return back my money.

514 days ago by Lyn Thompson [send email]

I have notice that CIC has been deducting $12every month from my account. I did not know who they were. I finally called my bank to find out who they were. I got the number from my bank to call them and it ended up being a fax #. I don't have a good number for them. I am going to feel out a form with my bank to stop these charges. I only wanted my free credit report. This is so wrong. I had forgotton all bout CIC. They have not emailed me to even remind about checking my credit report. They didn't forget to go into my account to take my money. They know that people only want their free report. This is a rip off. I want my money back.

513 days ago by Brian Kondik [send email]

I received a second charge of $12.95 on my credit card. I looked up CIC Triple Advantage on the internet and called their customer service department. They informed me that this charge does NOT show up in their computer. They informed me that they did not put this charge on my credit card. They proceeded to ask me for my Social Security number, my address, my mother's maiden name and my entire credit card number. This entire situation seems to be nothing short of an attempt at identity theft.

513 days ago by Christine Delouette [send email]
Same thing is happening to me. May be if we all gather our resources we can nail these thiefs. I will cancel my credit card today.

512 days ago by Stephanie Seek [send email]

Yup, same thing happened to me. In December 2006, i signed up to get my FREE report. I have been charged for 2 months now and just got off the phone to my bank. They will mark this as disputed (but so far I'm still being charged for the last two months) and the only way to stop this is to get a new card. There has got to be a legal remedy for this situation! It is such a scam!!! I'm already trying to clear up an old identity theft situation which is one of the reasons I was looking up my credit to begin with. ARrrgh!

512 days ago by Ruby Davila [send email]
I signed up for a free credit report which was supposed to be free for the first month and just for trying it. I cancelled the trial before the month was over so I wouldn't get charge now I'm being charge 12.00 a month for a membership that I dont even have or use.

511 days ago by Warwick Stone [send email]
I cleared 6 months of these fraudulent charges by telling American Express that there was no valid number on the statement (one number short) to cancel with CIC, they reversed the charges without question, obviously they know! This is one for the California State attorneys office.

507 days ago by Donna Tetlow [send email]
My credit cad has been charged three times without my approval.

507 days ago by Alika707 [send email]
Here's how you stop it: Call your bank and tell them what's up. As it turns out, my bank (Wells Fargo) already knows about this. They will report your card lost or stolen and this is the ONLY way to stop the charges. Then, your bank will file a dispute for you and you should get a reimbursement in 10- 15 days or so. We got screwed out of about $100!!!