So if you are like my husband and I, ConsumerInfo.com, Inc., an Experian company has been charging you each month for a "service" that you know nothing about or ordered. Now, you're frustrated and feel violated that these people continue to rob you of your hard earned money and you feel helpless. Well, you're not helpless. For all of you who like myself live in SoCal, you can visit their offices directly and demand that they give you your money back. Feel free to bring with you a man in blue (yes, that would be a police officer). Or, if you don't live near by, here is what you can do.
Call the Irvine Police department at (949) 724-7000 and file charges against CICI ConsumerInfo.com 18500 Von Karman Ave Ste 400 Irvine, CA 92612 (949) 567-3800 www.consumerinfo.com. Also make sure that you also file charges against them and Experian (formerly TRW), P.O. Box 2002, Allen, TX 75013; (888) EXPERIAN (397-3742) with the BBB (Better Business Bureau), Attorney General's Office, FTC (Federal Trade Commission), OTS (Office of Thrift Supervision) OCC (Office of Controller and Currency).
So, if you're tired of waiting for hours on hold when you call the number listed on your account statement 800 220-2626, you can now call their offices directly and please, go straight to the top. Here is all of the information that you will need and also the names and tittles of some of the folks at Experian Consumer Direct. I hope this information is helpful.
18500 Von Karman Ave Ste 400
Irvine, CA 92612
John Downing Customer Relationship Manager at Experian Consumer Direct Scott Speice Helpdesk at Experian Consumer Direct Josh Kaplan - firstname.lastname@example.org. Senior Partner Manager Nick Roberts VP Partnership Management at Consumerinfo.com David Ling Partner Manager at Experian Consumer Direct Robert Fosmire Vice President at Experian Consumer Direct Harris Hunt Senior Director at Experian Consumer Direct Jeff Bank Senior Vice President at Experian Consumer Direct